Chile has one of the highest vaccination rates in both Latin America and the world, and this fact has allowed for the country to reopen, quickly relax quarantine measures and gain mobility. Although convenience stores were already steadily expanding prior to the pandemic, the reduced mobility in 2020 significantly influenced sales, even more so for forecourt retailers within the channel.
After many months of negotiation, the Fiscalia Nacional Economica (FNE) has allowed the acquisition of the convenience store OK Market owned by modern grocery retailer SMU by the Mexican company Fomento Económico Mexicano SAB de CV (global owner of the OXXO banner). This allows the purchase of 126 OK Market stores mainly located in the Metropolitan, Valparaiso and Bio Bio region.
In 2019, the forecourt retailer Upa! launched a new format as a convenience store. Two such outlets were operating at the end of the review period, located outside Shell petrol stations.
Cía de Petroleos de Chile Copec SA, which operates forecourt retailers Pronto and Punto, launched a mobile convenience store during the pandemic to reach consumers who were unable to leave their homes. The mobile convenience store, Puntito, started operating in the municipality of Ñuñoa in Santiago in 2020 with scheduled timings and routes allowing for consumers to plan their shopping needs.
Busy, time-pressed consumers require quick and convenient shopping solutions. While it was traditionally convenient to visit a neighbourhood store to buy one or two items after work, with the flexibility of remote working as a result of the pandemic, Chileans now require the same option through home delivery options.
Cencosud Supermercado SA, one of the largest modern grocery retailers in Chile, launched an e-commerce brand called SPID 35, which operates as a dark store to guarantee a quick delivery turnaround of 35 minutes. SPID 35 is an extension of hypermarket banner Jumbo.
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Chained grocery retail outlets selling a wide range of groceries and fitting several of the following characteristics: Extended opening hours Selling area of less than 400 sq metres Located in residential neighbourhoods Handling two or more of the following product categories: audio-visual goods (for sale or rent), foodservice (prepared take-away, made-to-order, and hot foods), newspapers or magazines, cut flowers or pot plants, greetings cards, automotive accessories. Sales data excludes foodservice sales. Example brands include 7-Eleven, Spar. Note: The number of branches required to be termed chained varies from country to country but is usually ten or more. If a multinational is operating in the country, then this is included, even if there are fewer than ten outlets under the brand.See All of Our Definitions
This report originates from Passport, our Convenience Stores research and analysis database.
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