Digital Commerce

Market research on digital commerce, including insights on how they connect to the internet and how they spend digitally. Cross-comparable statistics exploring the digital consumer and digital landscape habits globally.

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Strategy Briefing

Strategy Briefing

Digital Disruptors: The Global Competitive Landscape of Digital Wallets

Jul 2020

Digital wallets have widely disrupted the payments industry and new innovative products and services continue to launch. A rising digitally adept generation and speed and convenience demanded by consumers have resulted in rapid advancements of ...

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Strategy Briefing

Strategy Briefing

The Impact of Coronavirus on Top Five Digital Consumer Trends in 2020

Jul 2020

The Top Five Digital Consumer Trends in 2020, which published in January, provides insights into changing digital consumer values and priorities, specifically highlighting the five tech-driven trends that are expected to reshape commerce the most in ...

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Strategy Briefing

Strategy Briefing

Digital Disruptors: The Global Competitive Landscape of Digital Streaming Services

Jul 2020

Digital streaming services have widely disrupted traditional media consumption, particularly in developed markets, and new services continue to launch. This briefing includes profiles of the following companies: Apple Music, Amazon Prime Video, ...

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Country Report

Country Report

Digital Landscape in Germany

Jun 2020

While Germany already ranks relatively high in terms of digital landscape, there is still considerable upgrade in terms of infrastructure needed in order to stay competitive and improve the country’s digital readiness, and chief to this objective is ...

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Country Report

Country Report

Digital Commerce in Germany

Jun 2020

As a whole, merchants in Germany are lagging behind digitally with a still sizeable proportion only accepting cash payments, not even cards - and digital commerce therefore still has some way to go in Germany. Within this environment, modernisation ...

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Country Report

Country Report

Digital Consumer in Germany

Jun 2020

Although an economic powerhouse and technologically advanced, Germany continues to lag behind other advanced economies in terms of digital readiness. Digital infrastructure is already quite well established in Germany, especially home connectivity, ...

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Country Report

Country Report

Digital Consumer in South Korea

May 2020

5G was commercialised in April 2019 in South Korea which proves that it is one of the top countries in terms of digital connectivity. As South Koreans are extremely tech-savvy and ready to adopt new technologies, many technology companies are ...

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Country Report

Country Report

Digital Commerce in Singapore

May 2020

The leading industries in the proximity environment are by nature associated with smaller ticket items but promote repeated purchases. As a result, digital proximity payments have gained traction in retailing and consumer foodservice. This trend is ...

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Country Report

Country Report

Digital Landscape in South Korea

May 2020

South Korea is one of the top countries in terms of digital connectivity, with internet users accounting for more than 95% of the population and 100% of mobile phones with internet access, which makes the country one of the most important digital ...

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Country Report

Country Report

Digital Landscape in Singapore

May 2020

4G services have been widely adopted by consumers and face rising expectations in terms of value and quality. In Q4 2019, The Infocomm Media Development Authority (IMDA) launched a Call for Proposal to facilitate the roll-out of 5G mobile networks by...

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Country Report

Country Report

Digital Commerce in South Korea

May 2020

As consumer lifestyles and preferences are quickly changing as they seek more convenient and simpler lifestyles, e-commerce is rapidly increasing in many areas in South Korea. Large store-based retailing players such as Lotte Shopping are facing a ...

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Country Report

Country Report

Digital Consumer in Singapore

May 2020

As part of the Smart Nation initiative, the government of Singapore introduced a common Quick Response (QR) code, unifying multiple QR codes into a single QR label. Some of the 27 supporting e-payment schemes include PayNow, NETS, GrabPay, Visa, ...

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Country Report

Country Report

Digital Commerce in Brazil

May 2020

Mobile grew from a supporting factor in the Brazilian digital commerce landscape to main growth driver, propelling all industries without exception. With year-on-year increase in device usage, accompanied by growing consumption and average ticket ...

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Country Report

Country Report

Digital Landscape in Brazil

May 2020

Brazil, as with many other emerging economies, has seen widespread adoption of the internet over the last decade, with internet penetration increasing at double-digit percentage points. What was in the past a novelty, has become normal and access to ...

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Country Report

Country Report

Digital Consumer in the US

May 2020

The roll-out of 5G cellular networks will be an important storyline for several years to come, as the leading companies seek to roll out the infrastructure necessary to usher in a new epoch of communications capabilities. Nevertheless, roll-out ...

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Country Report

Country Report

Digital Consumer in Brazil

May 2020

There are many projects that the government implemented throughout 2019 that will serve as catalysts in the digitalisation of Brazil. One worth noting is Conecta Brasil which is an initiative of the federal government in digital inclusion by ...

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Country Report

Country Report

Digital Landscape in Colombia

May 2020

The development of Colombia’s digital landscape represents a strategic and tactical attempt on the part of numerous private and public stakeholders to improve productivity and support the ongoing development of the country’s economy. Among both ...

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Country Report

Country Report

Digital Consumer in Colombia

May 2020

Towards the end of the review period, intense growth was registered in the numbers of Colombian people engaging with the digital landscape. With two-thirds of Colombians now regular internet users and with just under half of the country’s overall ...

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Country Report

Country Report

Digital Commerce in Colombia

May 2020

At the end of the review period, digital commerce in Colombia remained somewhat underdeveloped. However, there remains huge growth potential as well as considerable room for improvement and this has attracted the attention of numerous private ...

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Country Report

Country Report

Digital Consumer in Japan

May 2020

Japan’s ongoing bias towards cash transactions is supported by consumers’ faith that they are unlikely to be robbed in what they consider to be a safe society, as well as concerns about the security of digital information. The fact that Japan has the...

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