Digital Commerce

In 2020, customers spent increased amounts of time at home due to national lockdowns in the UK, which lasted for more than four months in total. During home seclusion, customers increasingly chose video streaming services as a form of entertainment, ...

While the Coronavirus crisis created a variety of challenges for industry players, many successfully innovated, giving birth to new business and service models. This report features the top tech-driven innovations that were uncovered during ...

The Coronavirus pandemic ushered in unprecedented changes across consumer life. Technological advances in 2021 will continue to reshape shopping behaviour for digitally- savvy consumers. Leveraging Passport Digital Consumer data and analysis, this ...

To help companies understand which categories are most primed for sustained e-commerce growth post-pandemic, Euromonitor developed the E-Commerce Readiness Model. This tool uses analytic modelling to determine which countries and categories have the ...

Channel shifts accelerated by Coronavirus (COVID-19) have required significant and strategic business changes to adapt to these new consumer demands. This report quantifies and compares digital shopping behaviours before and during the height of ...

Last mile delivery platforms have disrupted shopping patterns and channels, particularly for grocery categories. Despite their growth, questions about their ability to attain profitability remain. This briefing includes an overview of trends in last ...

Social media platforms enable users to maintain personal connections and share content easily through scalable communication worldwide. Platforms are expanding and changing to better serve demands of new users and add value to their services. ...

The Coronavirus (COVID-19) pandemic has dramatically altered consumer shopping behaviour. Using the Digital Consumer Survey, which was fielded in March and April during the height of mandated lockdowns, this report explores consumer sentiment with ...

Digital wallets have widely disrupted the payments industry and new innovative products and services continue to launch. A rising digitally adept generation and speed and convenience demanded by consumers have resulted in rapid advancements of ...

The Top Five Digital Consumer Trends in 2020, which published in January, provides insights into changing digital consumer values and priorities, specifically highlighting the five tech-driven trends that are expected to reshape commerce the most in ...

Digital streaming services have widely disrupted traditional media consumption, particularly in developed markets, and new services continue to launch. This briefing includes profiles of the following companies: Apple Music, Amazon Prime Video, ...

Technological advances are creating unprecedented change across consumer-facing industries. The Digital Consumer Survey, fielded in March and April, offers insight into the pace and depth of this evolution, tracking consumer behaviour, attitudes, ...

While Germany already ranks relatively high in terms of digital landscape, there is still considerable upgrade in terms of infrastructure needed in order to stay competitive and improve the country’s digital readiness, and chief to this objective is ...

As a whole, merchants in Germany are lagging behind digitally with a still sizeable proportion only accepting cash payments, not even cards - and digital commerce therefore still has some way to go in Germany. Within this environment, modernisation ...

Although an economic powerhouse and technologically advanced, Germany continues to lag behind other advanced economies in terms of digital readiness. Digital infrastructure is already quite well established in Germany, especially home connectivity, ...

As the creative economy broadens its horizons, with wider applications in commerce, immersive technologies such as AR/VR are at the forefront of engagement in digital eco-systems. Leveraging Digital Consumer Survey Data and the Voice of Industry ...

5G was commercialised in April 2019 in South Korea which proves that it is one of the top countries in terms of digital connectivity. As South Koreans are extremely tech-savvy and ready to adopt new technologies, many technology companies are ...

The leading industries in the proximity environment are by nature associated with smaller ticket items but promote repeated purchases. As a result, digital proximity payments have gained traction in retailing and consumer foodservice. This trend is ...

South Korea is one of the top countries in terms of digital connectivity, with internet users accounting for more than 95% of the population and 100% of mobile phones with internet access, which makes the country one of the most important digital ...

4G services have been widely adopted by consumers and face rising expectations in terms of value and quality. In Q4 2019, The Infocomm Media Development Authority (IMDA) launched a Call for Proposal to facilitate the roll-out of 5G mobile networks by...