The onset of COVID-19 has rapidly accelerated the growth of Canada’s digital economy, fuelling e-commerce to growth rates that in some categories approach high triple-figure numbers. There are a wide range of factors fuelling this that are more or less directly related to the pandemic.
Mobile payments in Canada are surprisingly underdeveloped, at least by comparison with the country’s neighbour to the south, the US. However, the convenience of the format means these systems are gaining share in both proximity and remote payments, and very high smartphone penetration rates mean that most consumers in theory are able to use them.
Consumer foodservice is set to see exceptional growth in 2020, with demand accelerating as a result of the pandemic. The shutdown of foodservice outlets at the start of the crisis ignited demand.
The pandemic has meant that Canada has been forced to delay the auction of the high frequency 3,500MHz spectrum that underpins 5G until at least summer 2021. However, the government is clearly raring to go, as part of its long-stated strategy to bring more Canadian consumers online and improve their digital experience.
Various branches of Canadian government are seeking to use the crisis to accelerate their digital transformation and create a digital identity program for people. This innovation is characteristic of the pandemic.
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