Digital Landscape in South Africa

April 2021
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Digital Landscape in South Africa - Category analysis

KEY DATA FINDINGS

PROSPECTS

New spectrum auction will help to bring down costs and accelerate 5G roll out
Mooted extension of TV license to cover digital devices and even streaming services
Banks promote virtual cards in an effort to tackle online fraud

COMPETITIVE LANDSCAPE

Telkom Pay joins an increasingly crowded mobile payment space
Leading supermarket chain partners with MTN to launch its own mobile network
Mobile connectivity will continue to grow at a faster rate than overall internet connectivity

Digital Consumer in South Africa - Industry Overview

EXECUTIVE SUMMARY

Despite a difficult economic environment, demand for e-commerce continues to grow, as worried shoppers opt for social distancing
Grocery retailers scramble to offer faster delivery
Regulator targets streaming services
Increased spectrum availability will boost internet speeds
Demand for digital wallet increases despite frictions in interoperating systems

E-COMMERCE IN THE REMOTE ENVIRONMENT

State of the Market
Leading Industries
Case Study: MTN
Chart 1 MTN Momo Transactions

E-COMMERCE IN THE PROXIMITY ENVIRONMENT

State of the Market
Leading Industries
Case Study: Zapper
Chart 2 Zapper Parking Transaction Process

SOURCES

Summary 1 Research Sources
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