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E-Commerce (Goods and Services) in Chile

May 2021
USD 690
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E-Commerce (Goods and Services) in Chile - Category analysis

KEY DATA FINDINGS

2020 IMPACT

E-commerce, a saving grace for retailing at large
Special promotions drive app use
Various industries gain importance as closures are enforced

RECOVERY AND OPPORTUNITIES

E-commerce expected to continue to put pressure on physical sales
E-commerce growth set to stabilise over the forecast period

Digital Consumer in Chile - Industry Overview

EXECUTIVE SUMMARY

Innovation a key element in the relationship between retailers and consumers
Streaming services gain ground as new players enter the market
Strategic partnerships used to achieve increased omnichannel presence
E-commerce growth expected to stabilise over the forecast period
Fulfilment solutions should be a point of investment

E-COMMERCE IN THE REMOTE ENVIRONMENT

State of the Market
Leading Industries
Case Study: Justo
Chart 1 Justo App

E-COMMERCE IN THE PROXIMITY ENVIRONMENT

State of the Market
Leading Industries
Case Study: Fpay
Chart 2 Fpay Interface

SOURCES

Summary 1 Research Sources
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