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E-Commerce (Goods and Services) in the Czech Republic

April 2021
USD 690
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E-Commerce (Goods and Services) in the Czech Republic - Category analysis

KEY DATA FINDINGS

2020 IMPACT

Uneven performance as some industries were hard hit by the lockdown
Proximity e-commerce continues rapid growth while minimising human interaction
Remote e-commerce records strong performance while long-term trends accelerate

RECOVERY AND OPPORTUNITIES

Economic recovery key to e-commerce performance
Payment innovations to support e-commerce development
Social media potentially can evolve into a fully-fledged e-commerce channel

Digital Consumer in the Czech Republic - Industry Overview

EXECUTIVE SUMMARY

Pandemic leads to unprecedented changes in consumer behaviour
Plenty of opportunities for improving the digital landscape
Mobile devices playing a crucial role
E-commerce development is here to stay
Modern payment methods gradually overtake cash payments

DIGITAL COMMERCE IN THE REMOTE ENVIRONMENT

State of the Market
Leading Industries
Case Study: Alza.cz a.s. (Car Boot Delivery in Cooperation with Škoda Auto)
Chart 1 Alza Car Boot Delivery in Cooperation with Škoda Auto DigiLab

DIGITAL COMMERCE IN THE PROXIMITY ENVIRONMENT

State of the Market
Leading Industries
Case Study: Edenred CZ (Employee Benefits with Apple Pay)
Chart 2 Edenred’s Benefit Cards Addable into Apple Pay on iPhones and Apple Watches

SOURCES

Summary 1 Research Sources
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