E-Commerce (Goods and Services) in the United Kingdom

April 2021
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E-Commerce (Goods and Services) in the United Kingdom - Category analysis

KEY DATA FINDINGS

2020 IMPACT

Home seclusion drives streaming services subscription and sales
Changing habits in foodservice and grocery shopping boost e-commerce
Hardest-hit industries experience e-commerce sales decline in 2020

RECOVERY AND OPPORTUNITIES

Mobile remote and proximity payments set to drive forecast sales
Premium experiences as key differentiator of players in e-commerce space
Shoppable social media is set to drive remote mobile purchases

Digital Consumer in the United Kingdom - Industry Overview

EXECUTIVE SUMMARY

Investment in digital evolution enhances mobile connectivity
Continued 5G rollout offers further digital opportunities for the UK
Surging demand for online food orders drives e-commerce sales in 2020
Mobile payments have the strongest potential in e-commerce
Ensuring security in the digital space is a common goal

E-COMMERCE IN THE REMOTE ENVIRONMENT

State of the Market
Leading Industries
Case Study: Click to Pay
Chart 1 Click to Pay Interface

E-COMMERCE IN THE PROXIMITY ENVIRONMENT

State of the Market
Leading Industries
Case Study: Samsung Pay Card powered by Curve
Chart 2 Samsung Pay Card Powered by Curve

SOURCES

Summary 1 Research Sources
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