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Bank Customer Experience Summit

WESTIN CHICAGO RIVER NORTH 320 N Dearborn St | Chicago, IL 60654 - North America
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Ryan Tuttle Consultant​

Session date and time:

1 Sep 22 | CT: 09:30 AM -

1 Sep 22 | CT: 10:15 AM

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Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Financial institutions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.
 
Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.
 
Session title: Fintechs vs Banks: Rivals or Partners?
 
Session description: What really is a bank’s relationship to fintechs? Are they rivals that are fighting over the same customer base, or are they partners who are building a new financial world together?
 
In this session, banking panelists will discuss what their relationship has been like with fintechs and they will address whether they view these startups as legitimate challengers to traditional banks or as something else entirely.
 
Date and time of the EMI session: September 1, 2022 at 9:30am Chicago time
 
Name and title of all speakers involved: Ryan Tuttle, Senior Consultant, Euromonitor International
 
Register HERE.
 
 

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