One of the industry’s go-to events for all things innovation is online…again! Join thousands of your industry peers for tactical sessions, candid discussions and deep dives into the latest tech and trends. In addition to inspirational keynote presentations, attendees will get to venture through seven tailored tracks that cover everything from omnichannel and fulfillment, to ecommerce optimization, store design and even payment innovation.
Session title: The Next Evolution of Omnichannel Strategies and Order Fulfillment
Session description: The rise of ecommerce is forcing retailers to adopt new omnichannel service models. The COVID-19 pandemic made clear to retailers that their omnichannel capabilities must improve and expand to survive in a fundamentally transformed retail landscape. As a result, companies must integrate delivery and click-and-collect services into their retail operations to remain competitive. Taking stock of this reality, Euromonitor International’s presentation provides an overview of omnichannel best practices while also exploring the future of order fulfillment in the evolving North American retail sector.
Session date and time: Tuesday, 16 November at 1:15 PM CT
Speaker name and title: Bob Hoyler, Research Consultant
