Evolution of Incontinence Management amid Lifestyle Shifts

February 2022

The global performance of adult incontinence is increasingly shaped by lifestyle trends and socioeconomic shifts beyond ageing, with an expanding consumer base hungry for a more diverse range of products and services to cater to individual needs. This report aims to inform the next strategic move by exploring influential shapers and potential growth white space through the lenses of macro climate, consumer attitudes and behaviours, the latest innovations, as well as key disruptive undertows.

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This report comes in PPT.

Key Findings

Alternative formats and usage of suboptimal substitutes hinder category growth

Though ageing remains the fundamental driver of adult incontinence across markets, growing awareness, less stigmatisation, healthy and active living trends, and rising incomes are motivating long-term growth and stimulating innovation, driving efficacy- and dignity-assuring formats such as pull-ons and multitaskers.

Holistic concepts and digital affinity drive multi-faceted personalisation

Underscoring adult incontinence’s growth is also its expanding customer base, particularly the younger and lower-income cohorts. A larger pool of potential users has heightened demand for offerings, and pricing and communications that are further refined to reflect the wide spectrum of needs, routines and values, creating opportunities for portfolio diversification.

Diversifying consumer base begs targeted and extended offerings, democratised pricing, and inclusive communications

Portfolio diversification, along with the rise of holistic care concepts, is boosting demand for personalisation, as consumers take further ownership of their wellbeing and shopping journey. Digital technologies, such as direct-to-consumer retailing and smart wearables for symptom tracking, further widen the approach to personalised incontinence management.

Awareness, mobility and income improvements reinforce category momentum

Incontinence’s growth does not come without challenges, with alternative formats, such as reusables, sanitary protection products and devices pre-empting leakage creating headwinds, given their cost efficiency and sustainable advantages. These disruptive forces require disposable players to reflect on their pricing and sustainability strategies.

Sustainability is no longer on the backburner

While efficacy remains top of mind for both incontinence sufferers and industry players, the broad-based push for sustainability has increasingly seeped into all aspects of the incontinence supply chain, from plant-based sourcing to low-carbon manufacturing and end-of-life recycling.

 

Scope
Key findings
Retail leads volume growth in global adult incontinence
Developing world offers significant potential for growth in per capita consumption
Supply-demand tailwinds uphold the US’s and China’s volume potential
Moderate/heavy format remains more prevalent in most regions
Light format has room for share gains as awareness arises among younger audience
Demand for efficacy and mobility drives prevalence of pull-on format
Health claims gain top retail exposure, with regional characteristics
Awareness gain-led demand increase calls for wider assortment
Multitasker targets a less-is-more approach to below-the-waist hygiene
Company-led education demystifies the unspeakable
Dignity-affirming marketing aims to debunk stereotypes and change perceptions
AFH incontinence growth relies on funding and infrastructure readiness
Health and social services industry landscape informs AFH incontinence outlook
Institutional care’s financial woes may deepen AFH challenges
Rx incontinence remains a marginal segment, with uneven global prospects
Speed of economic recovery will shape category performance
Recovery is slowing, with COVID-19 variants posing further risks
Supply chain issue-induced inflation drives up prices and underscores value communications
Recessionary mindset beefs up cautious spending
Desire for value strengthens private label’s appeal
The elderly remain a key driving force
Incontinence remains a far-reaching issue across demographics
The 15-29 cohort forms an upcoming wave of incontinence product purchasers
Lower income shoppers also add to the new consumer pool
“The older, the wealthier” reality does not hold everywhere
The young face widened income divergence and inequality
Women’s income lag limits purchasing power
Male silence calls for deliberate outreach, marketing and product tailoring
Rise of health awareness and digital aids provide new lenses to incontinence care
Diagnostic and medical barriers drive a holistic approach to incontinence management
Adjacent health concerns inform wellness-charged horizontal diversification
Case study: Because offers a one-stop shop for multiple adult care needs
Consumers remain drawn to products tailored for their needs
Increased usage of online resources and e-commerce features further aid personalisation
Case study: Ontex reduces incontinence stigma and selection fatigue with A Lovely Day
Identifying unpenetrated markets for e-commerce-driven personalisation
Improved device access promotes smart tech adoption
Case study: Smart sensors guide incontinence care based on individuals’ needs
Data privacy concerns can hinder e-commerce and smart tech prevalence
Access to technology could see health disparities among the less connected
Disruptors: Reusables combine cost-effectiveness, functionality and sustainability
Disruptors: Pelvis floor strengtheners and urinary leakage stoppers offer alternatives
Sustainability awareness increases after COVID-19
Quest for sustainable innovations is set to accelerate post-crisis
Asia Pacific leads sustainable claim-making, with “organic” resonating widely
Case study: Drylock debuts first US-made plant-based incontinence underwear
Case study: Re/upcycling goals shape industry agenda-setting and collaborations
Developing Asia Pacific markets offer opportunities in sustainability
Cost remains the main barrier to sustainability despite higher awareness
SWOT analysis of next phase of adult incontinence
Voice of the Consumer
Voice of the Consumer
Voice of the Industry 2021 Summary
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Tissue and Hygiene

This is the aggregation of retail and away-from home tissue and disposable hygiene products as well as Rx/reimbursement adult incontinence.

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