Experience More
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Megatrends
Ethical Living: Plastic - Lose It or Re-Use It?
Mar 2018
Plastic, an influential part of modern society, is under scrutiny for its polluting presence in the global environment. There are visible and invisible pollutants. Greater awareness and growing ethical concerns about plastic waste is evident with ...
Megatrends
Experience More: Digital Toolkit
Mar 2018
Experience More – Digital Toolkit looks at how technology is used by brands to provide an enhanced customer experience, putting the consumer at the heart of the matter and providing a seamless product/service delivery. Brands are experimenting with ...
Megatrends
Experience More Across the Customer Journey
Dec 2017
In the age of digital transformation, consumers strive to experience more across the customer journey. To meet consumers’ expectations, brands need to take a consumer-centric view, looking at each touchpoint in the path to purchase and after, to ...
Strategy Briefing
Prioritising Experience: The Experience More Megatrend and the Future of Payments
Nov 2017
Consumers demand experiences, a reality which has spread not just to the products and services they buy, but also to the purchase transaction itself. This briefing explores the evolving influence of the “experience more” megatrend on consumer ...
Megatrends
Experience More
Aug 2017
Experience More is defined as prioritising experiences over things, where consumers engage directly with a product/service, and in return they receive an enhanced and unique interaction with the brand. Consumers are seeking out authentic, ...
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