Consumers in New Zealand increasingly enjoy the experience of, and demand, omnichannel offerings as many have far less time. Retailers experimented with a range of delivery options and services, both in-house and third party, to accommodate the growing needs and demands of consumers.
Consumers increasingly demand convenience and are willing to pay a premium when necessary and on-demand delivery services fill this gap. Companies such as Bevee, Brewbound and My Beer Case entered New Zealand, fuelling New Zealanders’ demand for such services.
The increasingly busy lifestyles of New Zealanders led to a shift towards convenience shopping. Consumers look for ways to simplify time spent doing groceries and internet retailing and other services such as click and collect help to fill this gap.
Food and drink internet retailing gained prominence over the review period and New World understood the importance of staying relevant and valuable to its target consumers by offering a compelling omnichannel experience. The retailers invested in the internet retailing shopping experience and will launch a pilot in New World Mount Roskill to allow customers to shop where and how they want.
Woolworths Ltd’s key priorities in 2017 were to generate sustainable performances in food, evolve its drinks business, revitalise its department store and, most importantly, create a leaner and more customer-focused operating model. In the latest FY2018 half year report, Woolworths signalled its intentions for Countdown to not only continue to deliver low prices every day and further enhance customer services in its bricks-and-mortar stores, but also develop its omnichannel offerings by experimenting with offering click and collect nationwide, a prepaid delivery services and lockers to collect its groceries in key transport locations.
Files are delivered directly into your account soon after payment is received and any tax is certification is verified (where applicable).
Understand the latest market trends and future growth opportunities for the Food and Drink Internet Retailing industry in New Zealand with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Food and Drink Internet Retailing industry in New Zealand, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
This report originates from Passport, our Food and Drink Internet Retailing research and analysis database.
If you purchase a report that is updated in the next 60 days, we will send you the new edition and data extract FREE! Home Page