Services Our expert insights reveal the key consumer and industry trends shaping global services, including best-in-class innovations in technology, customer experience and sustainability to thrive in dynamic times.

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Top 100 City Destination Index 2022

Nadejda Popova

Nadejda Popova

29 Nov 22

Euromonitor International’s Top 100 City Destination Index 2022 uncovers the leading city performers for economic and business activity, with thriving tourism infrastructure and performance that show great potential for investment and operation amid increased digitalisation, technological advancement and sustainability developments.

Article

Bleisure and Blended Options are Helping Travel Build Back Better

Stephen Dutton

Stephen Dutton

21 Nov 22

The ability to add leisure to a business trip – bleisure – has traditionally been an important growth opportunity in hospitality. Now, years since the pandemic first impacted travel, corporate business working policies have changed dramatically. Tighter travel budgets and new communication technologies have diminished the need to travel for work, even as the individual interest in travelling remains. A new host of flexible working models have emerged, and hospitality players are adapting.

Article

Three Trends Shaping the Buy Now Pay Later Landscape

Ryan Tuttle

Ryan Tuttle

17 Nov 22

Recent years have been a whirlwind for the fintech-enabled finance space. Online payments exploded at the height of the COVID-19 pandemic, meme stocks wreaked havoc on some financial markets, and QR codes made a somewhat triumphant return to North America.

Article

Money 20/20 and the Future of Payments

Kendrick Sands

Kendrick Sands

17 Nov 22

Euromonitor attended Money 20/20 in Las Vegas, which was held in late October 2022. The conference had a variety of surprises, announcements, and insightful predictions of what is next for fintech, payments and lending.

Article

FIFA World Cup Qatar 2022: Measuring Impact and Performance

Alan Rownan

Alan Rownan

16 Nov 22

Measuring the impact of any major sports event brings with it a series of challenges. However, the uniqueness of the 2022 World Cup Qatar adds new layers of complexity to assessing the commercial performance of the tournament.

Article

Travel in the Metaverse to Reach New Audiences and Revenue Streams

Caroline Bremner

Caroline Bremner

11 Nov 22

Despite much controversy and skepticism, the metaverse is the next iteration of the internet, promising to be as disruptive to travel brands and destinations as online booking and mobile web. Already, travel companies are testing the waters, offering fun and immersive travel experiences, launching brand campaigns in the metaverse to reach new audiences.