Services Our expert insights reveal the key consumer and industry trends shaping global services, including best-in-class innovations in technology, customer experience and sustainability to thrive in dynamic times.

Videos

Video

Hospitality - Front and Centre

Nadejda Popova

Nadejda Popova

4 Apr 22

The hospitality sector is being transformed as a result of the global pandemic, with consumers expecting heightened cleanliness and safety measures, purpose-driven services and products, bespoke experiences and more responsible business operations supportive of social and environmental causes.

Video

Sports Trends to Watch in 2022

Justas Gedvilas

Justas Gedvilas

11 Jan 22

Industry experts Alan Rownan and Justas Gedvilas explore key trends ranging from mega-events to emerging sponsorship opportunities in esports, examining how they will impact the commercial landscape of sports and entertainment in 2022 and beyond.

Video

Key Topics for the Upcoming Year in Retailing, Travel and Foodservice

Michael Schaefer

Michael Schaefer

4 Aug 21

This video explores three key topics: the Evolution of Physical Space in Retail and Hospitality, The Future of Commerce, and The Era of Food on Demand. All three sit at the crossroads of the physical and digital worlds, with a combination of massive,…

Video

Looking Towards Recovery: One Year After Coronavirus

Euromonitor International

Euromonitor International

10 Mar 21

How are industries, economies and consumers looking towards the future after a year of coronavirus? Learn more about how consumer expenditure, manufacturing, e-commerce and other categories will adapt to the post-pandemic world. View all of…

Video

Movers and Shakers in Sustainable Tourism

Caroline Bremner

Caroline Bremner

8 Mar 21

One year after the coronavirus pandemic, travel bans, social restrictions and new health protocols continue to disrupt the travel and tourism industry. The global pandemic highlighted clear flaws in traditional volume-driven tourism models which are…

Video

Sports Predictions for 2021

Alan Rownan

Alan Rownan

8 Feb 21

Join Alan Rownan, Industry Manager for Sports and Entertainment and Justas Gedvilas, Research Manager for Sports and Entertainment as they look back at 2020 and give some predictions for the industry in the new year. Initial predictions for the…