Institutional Channels in Mexico

Demand for services by institutional channels on the rise

Institutions originally experienced comparatively basic services of contract cleaning and contract foodservice, and are now evolving and demanding more specialised services. Modern facility designs are adapting to modern lifestyles and are demanding more services beyond the basic cleaning or foodservice options. The use of green products or healthy menu options are just some of the demands being posed by most institutions, leading to a constant search for new providers that manage to offer high-quality products at affordable prices.

Facility management becoming noticeable

The facility management concept has been strengthening in Mexico over the review period, mainly driven by the isolated efforts of those related to the industry. Professionals related to facility management of different industries and industrial sectors are gathering to create trade associations, clusters, and other organised working groups to create alliances and the basis for the good development of this discipline. In 2016, the first major events and congresses for providers of facility management solutions and professionals working as facility managers are taking place in Mexico.

International standards to be applied among service providers

Institutional channels are adopting international trends and in an effort to be more competitive and efficient are demanding more services that will also help them to obtain international certifications such as LEED, EPA, BREAM ASHRAE, FEMA or ISO 55000 to mention the most important. The best way to achieve this goal is by obtaining the advice of a professional or expert of the industry leading to demand services of facility management providers or by selecting independent providers that bring the services that will lead them to meet the required standards.

More events to integrate institutional service providers

In 2016, independent professionals and trade associations are committed to increasing the awareness of facility management in Mexico as a discipline that intends to professionalise and standardise all types of industries and institutions in order to increase productivity, sustainability and profitability. Several major events such as Facility & Hospitality Management Conference, the Facility Management week or CIFMers Latam, intend to gather professionals and institutions that are interested in the development of this discipline in Mexico.

Institutional services will become more competitive

Institutional channels will become more competitive over the forecast period mainly driven by the incipient category of facility management that brings opportunity to new providers to grow with the market until it reaches maturity within approximately 10 years. Players in institutional channels in Mexico will adopt trends of more developed markets to reach the same level of service professionalization.

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