Intermediaries

Market research on the travel intermediaries industry. Our reports feature standardised and cross-comparable statistics including total market sizes, market share and brand share data, distribution and industry trends.
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Strategy Briefing

Strategy Briefing

Travel Intermediaries in Western Europe

Mar 2019

The market for travel intermediaries in Western Europe is very price competitive due to popularity of metasearch players and presence of global online travel brands. The leading economies, Germany and the UK, continue to be most sought after markets ...

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Company Profile

Company Profile

Booking Holdings in Travel

Feb 2019

Booking Holdings (formerly Priceline Group) is second largest online travel agency worldwide. The group predominantly utilises the agency model and relies heavily on Booking.com as its most important brand. Despite CEO Glenn Fogel stating the company...

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Company Profile

Company Profile

Expedia Group Inc in Travel

Jan 2019

Expedia Group is the largest travel intermediary with gross bookings over USD100 billion. In 2017 company sales slowed down and 2018 saw further stagnation, although at 13% growth remains healthy. The battle for supremacy with Booking Holdings ...

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Company Profile

Company Profile

Airbnb Inc in Travel

Oct 2018

Airbnb is the largest short-term rental player in the world, and thanks to its astronomical growth is now competing with the big boys in the lodging and intermediaries space. The company has increased its focus on hotels, high-value transactions, and...

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Strategy Briefing

Strategy Briefing

Ctrip: Standing on the Shoulders of Giants

Aug 2018

Ctrip is one of the world’s most powerful travel intermediaries, and has ambitions to be a truly global player, as it moves slowly beyond its domestic market of China. This spotlight report looks at what the foundations are for Ctrip’s success in ...

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Strategy Briefing

Strategy Briefing

Corporate Strategies in Travel

Jul 2018

Strategies of travel companies have been evolving in recent years under the impact of such factors as digitalisation and changing consumer preferences. Increasingly, market players are looking to embrace new business models as well as widen their ...

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Strategy Briefing

Strategy Briefing

City Travel Briefing: Phuket

Jun 2018

Phuket has become among the top holiday destinations both globally and in the region. The resort island has registered soaring inbound tourist flows, as air connectivity has significantly increased, especially flights connecting to mainland China. ...

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Strategy Briefing

Strategy Briefing

Travel: Quarterly Statement Q2 2018

Jun 2018

In the Travel Quarterly Statement for Q2 2018, we review the latest performance of travel and tourism demand, considering the key growth drivers impacting destinations and source markets. With growing anti-globalisation sentiment, a trade war between...

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Strategy Briefing

Strategy Briefing

City Travel Briefing: Mecca

Jun 2018

Mecca is home to the most sacred holy sites for Muslims around the world, attracting millions of tourists annually to perform religious duties. The Saudi Vision 2030 has increased investment in all sectors including tourism, and thus Mecca plans to ...

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Strategy Briefing

Strategy Briefing

The Evolving Booking Landscape in Lodging

Jun 2018

The online booking landscape for lodging continues to evolve, with new players claiming their stake and existing players blurring the boundaries of conventional role divisions in the booking process. This briefing explores how the relationship ...

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Strategy Briefing

Strategy Briefing

Travel Intermediaries in Asia Pacific

Apr 2018

Travel intermediaries in Asia Pacific have been increasing rapidly, driven by growing online sales and rapid technological development. Ctrip is the leading player in the region, and has benefited from significant growth in the travel intermediaries ...

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Strategy Briefing

Strategy Briefing

Travel: Quarterly Statement Q1 2018

Mar 2018

In the Travel Quarterly Statement for Q1 2018, we review the current performance of travel and tourism demand, considering the key growth drivers impacting destinations and source markets. Geopolitical tensions between Russia and the West are rising,...

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Company Profile

Company Profile

The Priceline Group in Travel

Mar 2018

The Priceline Group (renamed Booking Holdings in February 2018) is the second largest online travel agency worldwide in terms of gross bookings, which totalled USD81 billion in 2017. The group utilises the agency model to ensure strong profits, and ...

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Company Profile

Company Profile

Expedia Inc in Travel

Feb 2018

Expedia Inc is the largest travel intermediary with gross bookings close to USD90 billion. In 2017, however, the company underperformed due to disappointing results at Trivago and extreme weather events in the US. The battle for supremacy with The ...

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Strategy Briefing

Strategy Briefing

Google – the Ultimate Disruptor in Travel?

Feb 2018

There is an inherent tension between Google and travel brands, as OTAs spend billions of dollars on advertising and marketing with Google to drive web traffic to generate revenues. On the other hand, Google’s aim to make information accessible and ...

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Strategy Briefing

Strategy Briefing

Work Reinvented: Future Business Travellers

Jan 2018

There is a powerful confluence of forces shaping the future of business travel, with the next wave of automation, the rise of the gig economy and digitisation changing how business travellers behave. We consider four potential business traveller ...

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Strategy Briefing

Strategy Briefing

Smart Destinations to Tackle Over-tourism

Jan 2018

Over-tourism may be the buzz word of 2017 but it marks a watershed moment where there is a growing realisation in the travel industry that visitor numbers at all costs is no longer a sustainable strategy. Starting from the smart city template, ...

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Strategy Briefing

Strategy Briefing

Travel Quarterly Statement Q4 2017

Dec 2017

In the Travel Quarterly Statement for Q4 2017, we take a look at the current state of travel and tourism demand, and the major disruptive forces shaping success or failure, such as geopolitical tensions. Natural disasters are also wreaking havoc, ...

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Company Profile

Company Profile

Emirates Group PLC in Travel

Dec 2017

Emirates Airlines is one of the major carriers in the Middle East, which has been experiencing financial difficulties due to worsening economic conditions, currency depreciations as well as a plethora of external factors, which have negatively ...

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Country Report

Country Report

Intermediaries in New Zealand

Nov 2017

Intermediaries internet transaction value recorded 9% growth in 2017, taking sales to NZD1.2 billion. This represented 25% of total value sales of intermediaries, which was a considerable increase in value share, given that online sales represented ...

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