Rising demand for travel created more growth opportunities for intermediaries, resulting in a higher growth rate in 2017 compared with the previous two years. Leading tour providers focused on more unique packages with good prices to attract customers. For example, Triip collaborated with Bhutan Airlines to charter the first direct flight from Ho Chi Minh City to Paro, Bhutan, giving customers who wanted to visit this country a better and more convenient choice.
Intermediaries air sales only is expected to see the fastest growth over the forecast period. Via intermediaries, consumers can conveniently compare the fares and timings of different airlines before purchasing, without having to check each airline separately. On the other hand, intermediaries cruise sales is expected to see the weakest growth, as many Vietnamese still do not prefer this kind of travel.
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