The e-commerce boom in Indonesia is being supported by the increasing number of affordable smartphones in the country. Most of the population in Indonesia still comes from the lower to lower-middle income groups.
Now that many businesses are being driven towards digital development, they are not only developing websites to meet consumer demand, but also apps. Given that Indonesia has one of the highest mobile adoption rates globally and a rapidly increasing Millennial population, apps have become part of everyday life.
Despite much development in the e-commerce space in terms of business, payment, media and so on, there have been limited new regulations implemented to keep up with these developments. At the same time, consumers are not aware of the risks.
The use of smartphones is expected to continue to increase during the forecast period. Currently, teenagers who are still in junior high school are already using smartphones, and even some children in elementary school.
During the COVID-19 pandemic, there has been a surge in the number of micro, small and medium enterprises (MSMEs) joining the e-commerce market. This is unavoidable, because MSMEs need to adapt to shifting consumer spending patterns and rising sales through online channels.
Over the forecast period, it is expected that the variety of online payment options will support the growth of mobile e-commerce as more and more consumers use their mobile phones as wallets. Retailing players are set to capitalise on this over the forecast period, by expanding their online product assortments, providing special programmes through their own apps, and making popular products such as grocery and health-related products easily available online.
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Understand the latest market trends and future growth opportunities for the Mobile E-Commerce (Goods) industry in Indonesia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Mobile E-Commerce (Goods) industry in Indonesia, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
Mobile Internet Retailing includes sales through mobile devices such as smartphones and tablets. Please note that these sales are also included in the Internet Retailing Channel. Mobile Internet Retailing is also known as m-commerce.
See All of Our DefinitionsThis report originates from Passport, our Mobile E-Commerce (Goods) research and analysis database.
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