Retailing in Dominican Republic

Retailing in Dominican Republic

EXECUTIVE SUMMARY

COVID-19 impact on retailing

COVID-19 country impact

E-commerce sees nascent trends for domestic as well as foreign sales

Health specialisation set to see rapid evolution

What next for retailing?

OPERATING ENVIRONMENT

Informal retailing

Opening hours

Summary 1 Standard Opening Hours by Channel Type 2019

Physical retail landscape

Cash and carry

Seasonality

Mother’s Day
Father’s Day
Back to School
Christmas

Payments and delivery

Emerging business models

MARKET DATA

Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2015-2020
Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2015-2020
Table 3 Sales in Store-Based Retailing by Channel: Value 2015-2020
Table 4 Sales in Store-Based Retailing by Channel: % Value Growth 2015-2020
Table 5 Store-Based Retailing Outlets by Channel: Units 2015-2020
Table 6 Store-Based Retailing Outlets by Channel: % Unit Growth 2015-2020
Table 7 Sales in Non-Store Retailing by Channel: Value 2015-2020
Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2015-2020
Table 9 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2015-2020
Table 10 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 11 Sales in Non-Grocery Specialists by Channel: Value 2015-2020
Table 12 Sales in Non-Grocery Specialists by Channel: % Value Growth 2015-2020
Table 13 Non-Grocery Specialists Outlets by Channel: Units 2015-2020
Table 14 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2015-2020
Table 15 Retailing GBO Company Shares: % Value 2016-2020
Table 16 Retailing GBN Brand Shares: % Value 2017-2020
Table 17 Store-based Retailing GBO Company Shares: % Value 2016-2020
Table 18 Store-based Retailing GBN Brand Shares: % Value 2017-2020
Table 19 Store-based Retailing LBN Brand Shares: Outlets 2017-2020
Table 20 Non-Store Retailing GBO Company Shares: % Value 2016-2020
Table 21 Non-Store Retailing GBN Brand Shares: % Value 2017-2020
Table 22 Non-Grocery Specialists GBO Company Shares: % Value 2016-2020
Table 23 Non-Grocery Specialists GBN Brand Shares: % Value 2017-2020
Table 24 Non-Grocery Specialists LBN Brand Shares: Outlets 2017-2020
Table 25 Non-Grocery Specialists LBN Brand Shares: Selling Space 2017-2020
Table 26 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2020-2025
Table 27 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2020-2025
Table 28 Forecast Sales in Store-Based Retailing by Channel: Value 2020-2025
Table 29 Forecast Sales in Store-Based Retailing by Channel: % Value Growth 2020-2025
Table 30 Forecast Store-Based Retailing Outlets by Channel: Units 2020-2025
Table 31 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2020-2025
Table 32 Forecast Sales in Non-Store Retailing by Channel: Value 2020-2025
Table 33 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2020-2025
Table 34 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 35 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 36 Forecast Sales in Non-Grocery Specialists by Channel: Value 2020-2025
Table 37 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2020-2025
Table 38 Forecast Non-Grocery Specialists Outlets by Channel: Units 2020-2025
Table 39 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2020-2025

DISCLAIMER

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

SOURCES

Summary 2 Research Sources

Modern Grocery Retailers in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Modern grocery benefits from on-trade shutdown and other restrictions

Economic impact of virus lifts sales in channel

Polarised shopping habits form by income, class and perceptions of safety

RECOVERY AND OPPORTUNITIES

Infrastructure and new retail formats to drive value growth over the forecast period

Hypermarkets still offer strong potential despite slowdown

E-commerce potential high, driven by price, convenience

CHANNEL DATA

Table 40 Modern Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 41 Modern Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 42 Sales in Modern Grocery Retailers by Channel: Value 2015-2020
Table 43 Sales in Modern Grocery Retailers by Channel: % Value Growth 2015-2020
Table 44 Modern Grocery Retailers Outlets by Channel: Units 2015-2020
Table 45 Modern Grocery Retailers Outlets by Channel: % Unit Growth 2015-2020
Table 46 Modern Grocery Retailers GBO Company Shares: % Value 2016-2020
Table 47 Modern Grocery Retailers GBN Brand Shares: % Value 2017-2020
Table 48 Modern Grocery Retailers LBN Brand Shares: Outlets 2017-2020
Table 49 Modern Grocery Retailers LBN Brand Shares: Selling Space 2017-2020
Table 50 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 51 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 52 Forecast Sales in Modern Grocery Retailers by Channel: Value 2020-2025
Table 53 Forecast Sales in Modern Grocery Retailers by Channel: % Value Growth 2020-2025
Table 54 Forecast Modern Grocery Retailers Outlets by Channel: Units 2020-2025
Table 55 Forecast Modern Grocery Retailers Outlets by Channel: % Unit Growth 2020-2025

Traditional Grocery Retailers in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Fragility of traditional retail infrastructure means virus gains are limited

Strong local connections, credit and home delivery support sales growth

Recession and rise of discounters threaten traditional grocery retailers

RECOVERY AND OPPORTUNITIES

Traditional formats under threat from chains, but deep roots in DR to ensure growth

Informality of payment structures set for reform

Traditional grocery can add value with investment-free service additions

CHANNEL DATA

Table 56 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 57 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 58 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 59 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Apparel and Footwear Specialist Retailers in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Lockdown, social restrictions upend shopping, use habits

Virus accelerates shift online as consumers adopt digital habits

Tourism collapse hits high end, international brand sales

RECOVERY AND OPPORTUNITIES

Influencer trends evolving, offering opportunities for stronger consumer relationships

Sustainable and socially responsible consumption to strengthen post-pandemic

Polarisation may offer potential for new players

CHANNEL DATA

Table 60 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 61 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 62 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 63 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 64 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 65 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 66 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 67 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Health and Beauty Specialist Retailers in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Shuttered outlets and anxiety over infection inhibit health and beauty specialist retailers

Social restrictions and lockdown reduce need for beauty products

Recession forces Dominicans to decide what is essential to beauty and personal care regimes

RECOVERY AND OPPORTUNITIES

Dietary health trends offer opportunity over the forecast period

Beauty specialists to make strong recovery, with increased spending power key

New retail formats capitalise on shifting shopping habits

CHANNEL DATA

Table 68 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 69 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 70 Sales in Health and Beauty Specialist Retailers by Channel: Value 2015-2020
Table 71 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2015-2020
Table 72 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2016-2020
Table 73 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2017-2020
Table 74 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2017-2020
Table 75 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2017-2020
Table 76 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 77 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 78 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2020-2025
Table 79 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2020-2025

Mixed Retailers in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Sales trends polarised by pandemic-driven recession, lockdown

Department store trends accelerated by virus

Social restrictions upend consumer shopping habits in department stores

RECOVERY AND OPPORTUNITIES

New retail hubs open door for department stores’ new model

New retail formats are threat and opportunity

Specialisation can offer returns

CHANNEL DATA

Table 80 Mixed Retailers: Value Sales, Outlets and Selling Space 2015-2020
Table 81 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020
Table 82 Sales in Mixed Retailers by Channel: Value 2015-2020
Table 83 Sales in Mixed Retailers by Channel: % Value Growth 2015-2020
Table 84 Mixed Retailers Outlets by Channel: Units 2015-2020
Table 85 Mixed Retailers Outlets by Channel: % Unit Growth 2015-2020
Table 86 Mixed Retailers GBO Company Shares: % Value 2016-2020
Table 87 Mixed Retailers GBN Brand Shares: % Value 2017-2020
Table 88 Mixed Retailers LBN Brand Shares: Outlets 2017-2020
Table 89 Mixed Retailers LBN Brand Shares: Selling Space 2017-2020
Table 90 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025
Table 91 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025
Table 92 Forecast Sales in Mixed Retailers by Channel: Value 2020-2025
Table 93 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2020-2025
Table 94 Forecast Mixed Retailers Outlets by Channel: Units 2020-2025
Table 95 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2020-2025

Direct Selling in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Restrictions on movement, socialisation, lockdown anxiety all hit sales model

Proactive response to virus allows some to stabilise sales

Weakening beauty and personal care needs undermines direct sellers

RECOVERY AND OPPORTUNITIES

Distributors success will depend on ability to influence

Direct selling threatened by new formats, and will need to add value

Green, sustainable trends getting more important, offer opportunity to differentiate

CHANNEL DATA

Table 96 Direct Selling by Category: Value 2015-2020
Table 97 Direct Selling by Category: % Value Growth 2015-2020
Table 98 Direct Selling GBO Company Shares: % Value 2016-2020
Table 99 Direct Selling GBN Brand Shares: % Value 2017-2020
Table 100 Direct Selling Forecasts by Category: Value 2020-2025
Table 101 Direct Selling Forecasts by Category: % Value Growth 2020-2025

E-Commerce in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Movement restrictions boost e-commerce, but lack of development stymies stronger gains

Ban on social gatherings brings consumers online via social media, indirectly lifting e-commerce sales

Health concerns bring worried consumers online, helping specialists

RECOVERY AND OPPORTUNITIES

Domestic e-commerce still held back by suspicion, but clear opportunities set to accelerate growth

Most e-commerce opportunity lies fallow

Improving infrastructure, consolidation will help build consumer trust

CHANNEL DATA

Table 102 E-Commerce by Channel and Category: Value 2015-2020
Table 103 E-Commerce by Channel and Category: % Value Growth 2015-2020
Table 104 Forecast E-Commerce by Channel and Category: Value 2020-2025
Table 105 Forecast E-Commerce by Channel and Category: % Value Growth 2020-2025

Mobile E-Commerce in Dominican Republic

KEY DATA FINDINGS

2020 IMPACT

Mobile e-commerce benefits from rising phone penetration, restrictions on movement and retail

Phone-led social life in pandemic helps bring consumers to channel

Traditional grocery has window of opportunity opened by lockdown

RECOVERY AND OPPORTUNITIES

Switch away from landlines will grow potential consumer numbers

3rd party delivery remains backbone, but retailers and consumers opening to new models

Pressure on informal retailing and cash sales will benefit mobile e-commerce in long term

CHANNEL DATA

Table 106 Mobile E-Commerce: Value 2015-2020
Table 107 Mobile E-Commerce: % Value Growth 2015-2020
Table 108 Mobile E-Commerce Forecasts: Value 2020-2025
Table 109 Mobile E-Commerce Forecasts: % Value Growth 2020-2025

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