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Retailing in the US

February 2021
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Overview:

Understand the latest market trends and future growth opportunities for the Retailing industry in USA with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.

Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.

Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:

  • Convenience Stores
  • Discounters
  • Hypermarkets
  • Supermarkets
  • Traditional Grocery Retailers
  • Apparel and Footwear Specialist Retailers
  • Electronics and Appliance Specialist Retailers
  • Health and Beauty Specialist Retailers
  • Home and Garden Specialist Retailers
  • Department Stores
  • Variety Stores
  • Warehouse Clubs
  • Direct Selling
  • Homeshopping
  • Vending

If you're in the Retailing industry in USA, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.

The Retailing in USA report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic volume and value sizes, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent research methodology, conducted in-country

This report answers:

  • What is the market size of Retailing in USA?
  • Which are the leading retailers in Retailing in USA?
  • How are products distributed in Retailing in USA?
  • How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
  • How significant are discounters and private label in USA?
  • How has the impact of COVID-19 and national lockdown impacted consumer demand?
  • Which formats have benefited the most from stockpiling and enforced home seclusion?
  • How will the wider economic impact of COVID-19 shape the retail landscape in the future?
  • Where is future growth expected to be most dynamic?

Retailing in the US

EXECUTIVE SUMMARY

COVID-19 impact on retailing
COVID-19 country impact
Racial justice movement demands retail industry’s attention
Retailers pledge action to combat climate change through sustainability practices
What next for retailing?

OPERATING ENVIRONMENT

Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2020
Physical retail landscape
Cash and carry
Seasonality
Christmas Back to School Prime Day/Christmas in July Mother’s Day
Payments and delivery
Emerging business models

MARKET DATA

Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2015-2020 Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2015-2020 Table 3 Sales in Store-based Retailing by Channel: Value 2015-2020 Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2015-2020 Table 5 Store-based Retailing Outlets by Channel: Units 2015-2020 Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2015-2020 Table 7 Sales in Non-Store Retailing by Channel: Value 2015-2020 Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2015-2020 Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 11 Sales in Grocery Retailers by Channel: Value 2015-2020 Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2015-2020 Table 13 Grocery Retailers Outlets by Channel: Units 2015-2020 Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2015-2020 Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2015-2020 Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 17 Sales in Non-Grocery Specialists by Channel: Value 2015-2020 Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2015-2020 Table 19 Non-Grocery Specialists Outlets by Channel: Units 2015-2020 Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2015-2020 Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 23 Sales in Mixed Retailers by Channel: Value 2015-2020 Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2015-2020 Table 25 Mixed Retailers Outlets by Channel: Units 2015-2020 Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2015-2020 Table 27 Retailing GBO Company Shares: % Value 2016-2020 Table 28 Retailing GBN Brand Shares: % Value 2017-2020 Table 29 Store-based Retailing GBO Company Shares: % Value 2016-2020 Table 30 Store-based Retailing GBN Brand Shares: % Value 2017-2020 Table 31 Store-based Retailing LBN Brand Shares: Outlets 2017-2020 Table 32 Non-Store Retailing GBO Company Shares: % Value 2016-2020 Table 33 Non-Store Retailing GBN Brand Shares: % Value 2017-2020 Table 34 Grocery Retailers GBO Company Shares: % Value 2016-2020 Table 35 Grocery Retailers GBN Brand Shares: % Value 2017-2020 Table 36 Grocery Retailers LBN Brand Shares: Outlets 2017-2020 Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2017-2020 Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2016-2020 Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2017-2020 Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2017-2020 Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2017-2020 Table 42 Mixed Retailers GBO Company Shares: % Value 2016-2020 Table 43 Mixed Retailers GBN Brand Shares: % Value 2017-2020 Table 44 Mixed Retailers LBN Brand Shares: Outlets 2017-2020 Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2017-2020 Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2020-2025 Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2020-2025 Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2020-2025 Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2020-2025 Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2020-2025 Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2020-2025 Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2020-2025 Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2020-2025 Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2020-2025 Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2020-2025 Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2020-2025 Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2020-2025 Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2020-2025 Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2020-2025 Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2020-2025 Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2020-2025 Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2020-2025 Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2020-2025 Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2020-2025 Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2020-2025

DISCLAIMER

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

DEFINITIONS

SOURCES

Summary 2 Research Sources

Convenience Stores in the US

KEY DATA FINDINGS

2020 IMPACT

Reduction in mobility hurts convenience stores
Consumer foodservice suffers while alcohol sales boom
Wawa expands its omnichannel footprint

RECOVERY AND OPPORTUNITIES

Convenience store operators must cater to a new consumer
Competition intensifies beyond brick-and-mortar
Contactless adoption expected to proliferate across convenience stores

CHANNEL DATA

Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 74 Convenience Stores GBO Company Shares: % Value 2016-2020 Table 75 Convenience Stores GBN Brand Shares: % Value 2017-2020 Table 76 Convenience Stores LBN Brand Shares: Outlets 2017-2020 Table 77 Convenience Stores LBN Brand Shares: Selling Space 2017-2020 Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Discounters in the US

KEY DATA FINDINGS

2020 IMPACT

COVID-19 fails to slow down discounters
Aldi and Lidl continue to set the pace with rapid store growth
Channel rivals aim to challenge Aldi

RECOVERY AND OPPORTUNITIES

Recessionary spending will benefit discounters
Online grocery is the next frontier
Private label offerings may drive post-COVID-19 success

CHANNEL DATA

Table 80 Discounters: Value Sales, Outlets and Selling Space 2015-2020 Table 81 Discounters: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 82 Discounters GBO Company Shares: % Value 2016-2020 Table 83 Discounters GBN Brand Shares: % Value 2017-2020 Table 84 Discounters LBN Brand Shares: Outlets 2017-2020 Table 85 Discounters LBN Brand Shares: Selling Space 2017-2020 Table 86 Discounters Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Hypermarkets in the US

KEY DATA FINDINGS

2020 IMPACT

Hypermarkets benefit from consumer stockpiling behaviour
Curbside grocery pick-up explodes
Walmart+ launches as rival to Amazon Prime

RECOVERY AND OPPORTUNITIES

Developing alternative revenue streams through third-party marketplaces
Contactless shopping is here to stay
Recessionary spending to benefit Walmart

CHANNEL DATA

Table 88 Hypermarkets: Value Sales, Outlets and Selling Space 2015-2020 Table 89 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 90 Hypermarkets GBO Company Shares: % Value 2016-2020 Table 91 Hypermarkets GBN Brand Shares: % Value 2017-2020 Table 92 Hypermarkets LBN Brand Shares: Outlets 2017-2020 Table 93 Hypermarkets LBN Brand Shares: Selling Space 2017-2020 Table 94 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Supermarkets in the US

KEY DATA FINDINGS

2020 IMPACT

Supermarkets benefit from unprecedented demand during the pandemic
Supermarket shopping experience adapts to the times
Online grocery explodes

RECOVERY AND OPPORTUNITIES

Store-based sales expected to recede
Amazon pushes the envelope in contactless technology
Competition will continue to sharpen in the channel

CHANNEL DATA

Table 96 Supermarkets: Value Sales, Outlets and Selling Space 2015-2020 Table 97 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 98 Supermarkets GBO Company Shares: % Value 2016-2020 Table 99 Supermarkets GBN Brand Shares: % Value 2017-2020 Table 100 Supermarkets LBN Brand Shares: Outlets 2017-2020 Table 101 Supermarkets LBN Brand Shares: Selling Space 2017-2020 Table 102 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Traditional Grocery Retailers in the US

KEY DATA FINDINGS

2020 IMPACT

CARES Act provides temporary relief for consumers and small businesses
Mixed fortunes for traditional grocery retailers
Twin disasters of COVID-19 and West Coast wildfires hit wine tasting room sales

RECOVERY AND OPPORTUNITIES

Traditional grocery retailers’ recovery is linked to future stimulus
Variety stores continue to hurt independent small grocers
Pivot to e-commerce increasingly essential for traditional grocery retailers

CHANNEL DATA

Table 104 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 106 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 107 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Apparel and Footwear Specialist Retailers in the US

KEY DATA FINDINGS

2020 IMPACT

Stay-at-home orders hit formalwear retailers hardest
Inventory surpluses diminish apparel retailers’ profit margins
Online learning dents back-to-school sales

RECOVERY AND OPPORTUNITIES

Recovery to pre-COVID-19 levels unlikely for in-store sales
Apparel retailers focus on sustainability in COVID-19 recovery
Second-hand clothing sales go virtual

CHANNEL DATA

Table 108 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 109 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 110 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 111 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 112 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 113 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 114 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 115 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Electronics and Appliance Specialist Retailers in the US

KEY DATA FINDINGS

2020 IMPACT

COVID-19 pummels electronics and appliance specialist retailers’ store-based sales
Best Buy embraces curbside pick-up and delivery to weather the pandemic
Electronics and appliance specialists take steps to make in-store shopping safer

RECOVERY AND OPPORTUNITIES

Electronics and appliance specialists retailers look to e-commerce for future growth
Best Buy seeks to transform the way it utilises its network of physical stores
Number of electronics and appliance specialists retailers outlets set to decline

CHANNEL DATA

Table 116 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 117 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 118 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 119 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 120 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 121 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 122 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 123 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Health and Beauty Specialist Retailers in the US

KEY DATA FINDINGS

2020 IMPACT

Significant variance in shutdown between health and beauty specialists
Beauty specialist retailers take make-up samples virtual
GNC’s bankruptcy points to changes for vitamin and dietary supplements specialists

RECOVERY AND OPPORTUNITIES

Instacart expands its same-day delivery to health and beauty specialist retailers
In-store services offer retailers a path to growth
Anti-racism is critical to the post-COVID-19 in-store experience

CHANNEL DATA

Table 124 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 125 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 126 Sales in Health and Beauty Specialist Retailers by Channel: Value 2015-2020 Table 127 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2015-2020 Table 128 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 129 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 130 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 131 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 132 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 133 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 134 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2020-2025 Table 135 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2020-2025

Home and Garden Specialist Retailers in the US

KEY DATA FINDINGS

2020 IMPACT

Homewares and home furnishing stores’ store-based sales tumble due to COVID-19
Home improvement and gardening stores’ sales remain robust in 2020
Art Van Furniture heads for the exits

RECOVERY AND OPPORTUNITIES

Home and garden specialist retailers look to bounce back in 2021
“Big box” home improvement and gardening stores giants invest in the future
IKEA looks to reset its business

CHANNEL DATA

Table 136 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 137 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 138 Sales in Home and Garden Specialist Retailers by Channel: Value 2015-2020 Table 139 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2015-2020 Table 140 Home and Garden Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 141 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 142 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 143 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 144 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 145 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 146 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2020-2025 Table 147 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2020-2025

Department Stores in the US

KEY DATA FINDINGS

2020 IMPACT

Department stores channel suffers steep declines
Bankruptcies bring historic retailers to their knees
E-commerce not enough to compensate for in-store losses

RECOVERY AND OPPORTUNITIES

Temporary rebound expected once stores reopen, but major challenges will remain
Repurposing and reducing the physical footprint is key to survival
Future is bleak for department stores

CHANNEL DATA

Table 148 Department Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 149 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 150 Department Stores GBO Company Shares: % Value 2016-2020 Table 151 Department Stores GBN Brand Shares: % Value 2017-2020 Table 152 Department Stores LBN Brand Shares: Outlets 2017-2020 Table 153 Department Stores LBN Brand Shares: Selling Space 2017-2020 Table 154 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 155 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Variety Stores in the US

KEY DATA FINDINGS

2020 IMPACT

Variety stores capitalise on shift in consumer spending
Rapid store expansion and online services driving growth strategies
Dollar General continues push into grocery

RECOVERY AND OPPORTUNITIES

Variety stores well positioned to weather recession
Expanding the customer base key to growth
Variety stores must beware over-expansion

CHANNEL DATA

Table 156 Variety Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 157 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 158 Variety Stores GBO Company Shares: % Value 2016-2020 Table 159 Variety Stores GBN Brand Shares: % Value 2017-2020 Table 160 Variety Stores LBN Brand Shares: Outlets 2017-2020 Table 161 Variety Stores LBN Brand Shares: Selling Space 2017-2020 Table 162 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 163 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Warehouse Clubs in the US

KEY DATA FINDINGS

2020 IMPACT

Warehouse clubs ideally suited to meet shopper demands during COVID-19
Affluent customers help ensure strong sales growth for warehouse clubs
Online expansion a priority for Sam’s Club and BJ’s, but not for Costco

RECOVERY AND OPPORTUNITIES

Customer loyalty is crucial to sustained success
Private label key to continued growth
Competition sharpening from hypermarkets and e-commerce

CHANNEL DATA

Table 164 Warehouse Clubs: Value Sales, Outlets and Selling Space 2015-2020 Table 165 Warehouse Clubs: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 166 Warehouse Clubs GBO Company Shares: % Value 2016-2020 Table 167 Warehouse Clubs GBN Brand Shares: % Value 2017-2020 Table 168 Warehouse Clubs LBN Brand Shares: Outlets 2017-2020 Table 169 Warehouse Clubs LBN Brand Shares: Selling Space 2017-2020 Table 170 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 171 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025

Direct Selling in the US

KEY DATA FINDINGS

2020 IMPACT

COVID-19 drives surge in direct sales of wellness products
Recession drives direct seller rep sign-ups, but creates its own challenges
FTC scrutinises direct selling companies following COVID-19 claims

RECOVERY AND OPPORTUNITIES

Direct selling’s future performance tied to larger economic recovery
Direct selling agents become microinfluencers
Beautycounter partners with Sephora to reach new consumers

CHANNEL DATA

Table 172 Direct Selling by Category: Value 2015-2020 Table 173 Direct Selling by Category: % Value Growth 2015-2020 Table 174 Direct Selling GBO Company Shares: % Value 2016-2020 Table 175 Direct Selling GBN Brand Shares: % Value 2017-2020 Table 176 Direct Selling Forecasts by Category: Value 2020-2025 Table 177 Direct Selling Forecasts by Category: % Value Growth 2020-2025

Homeshopping in the US

KEY DATA FINDINGS

2020 IMPACT

US homeshopping sales increase in 2020 as COVID-19 keeps consumers at home
Mail-order pharmacies continue to dominate the US homeshopping channel
Qurate Retail adjusts its product mix to adapt to life during the pandemic

RECOVERY AND OPPORTUNITIES

Despite projected growth, homeshopping faces mounting pressure from e-commerce
The launch of Amazon Pharmacy poses a major threat to US mail-order pharmacies
As IKEA discontinues its catalogue, the future of mail-order shopping looks bleak

CHANNEL DATA

Table 178 Homeshopping by Category: Value 2015-2020 Table 179 Homeshopping by Category: % Value Growth 2015-2020 Table 180 Homeshopping GBO Company Shares: % Value 2016-2020 Table 181 Homeshopping GBN Brand Shares: % Value 2017-2020 Table 182 Homeshopping Forecasts by Category: Value 2020-2025 Table 183 Homeshopping Forecasts by Category: % Value Growth 2020-2025

Vending in the US

KEY DATA FINDINGS

2020 IMPACT

Stay-at-home orders cause vending sales to plunge
Vending machines re-purposed to sell personal protective equipment
Farmer’s Fridge offers delivery while workers stay at home

RECOVERY AND OPPORTUNITIES

US vending recovery hinges on a return to work
Cannabis industry offers vending a path to growth
The sustainable packaging movement hits the vending industry

CHANNEL DATA

Table 184 Vending by Category: Value 2015-2020 Table 185 Vending by Category: % Value Growth 2015-2020 Table 186 Vending Forecasts by Category: Value 2020-2025 Table 187 Vending Forecasts by Category: % Value Growth 2020-2025

E-Commerce in the US

KEY DATA FINDINGS

2020 IMPACT

COVID-19 drives a historic surge in e-commerce sales
Big box retailers and grocery operators post dazzling e-commerce sales growth
Delivery logjams lead to a nightmare scenario for many retailers

RECOVERY AND OPPORTUNITIES

E-commerce moves from the periphery to the centre of retailers’ strategies
Curbside pick-up is here to stay
Amazon’s savvy investments in delivery will continue to make it the envy of its rivals

CHANNEL DATA

Table 188 E-Commerce by Channel and Category: Value 2015-2020 Table 189 E-Commerce by Channel and Category: % Value Growth 2015-2020 Table 190 E-Commerce GBO Company Shares: % Value 2016-2020 Table 191 E-Commerce GBN Brand Shares: % Value 2017-2020 Table 192 Forecast E-Commerce by Channel and Category: Value 2020-2025 Table 193 Forecast E-Commerce by Channel and Category: % Value Growth 2020-2025

Mobile E-Commerce in the US

KEY DATA FINDINGS

2020 IMPACT

Mobile e-commerce sales growth continues to outpace e-commerce as a whole
Mobile app downloads surge
Walmart takes the top spot in mobile app downloads among US retailers in 2020

RECOVERY AND OPPORTUNITIES

Mobile e-commerce will continue to become more important in consumers’ lives
Relevance of tablets will continue to decline in the mobile e-commerce space
Retailers increasingly look to TikTok to help drive mobile e-commerce sales

CHANNEL DATA

Table 194 Mobile E-Commerce: Value 2015-2020 Table 195 Mobile E-Commerce: % Value Growth 2015-2020 Table 196 Mobile E-Commerce Forecasts: Value 2020-2025 Table 197 Mobile E-Commerce Forecasts: % Value Growth 2020-2025

Food and Drink E-Commerce in the US

KEY DATA FINDINGS

2020 IMPACT

COVID-19 triggers unprecedented growth in food and drink e-commerce sales
Instacart, once a niche brand, emerges as an indispensable service provider
Target reaps the dividends of adding perishables to its curbside pick-up service

RECOVERY AND OPPORTUNITIES

Food and drink e-commerce sales expected to post slight declines in 2022 and 2023
Ubiquitous grocery curbside pick-up will be a lasting legacy of the pandemic
Dark stores are expected to become more common across the US grocery industry

CHANNEL DATA

Table 198 Food and Drink E-Commerce: Value 2015-2020 Table 199 Food and Drink E-Commerce: % Value Growth 2015-2020 Table 200 Food and Drink E-Commerce Forecasts: Value 2020-2025 Table 201 Food and Drink E-Commerce Forecasts: % Value Growth 2020-2025
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This report originates from Passport, our Retailing research and analysis database.

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