Retailing

Retail e-commerce continued to see more dynamic growth than offline retail in 2022 in current value terms with companies continuing to invest in setting up, expanding and improving their online presence. Local and international retailers have been…

Retail e-commerce in Serbia continued to see dynamic growth in 2022, even outpacing the sharp spike in growth seen in 2020 following the outbreak of COVID-19. Retail e-commerce in Serbia has grown considerably since the start of the pandemic, with…

As COVID-19 fears subsided and restrictions were eased some non-grocery retailers saw a boost to sales, but especially those channels related to activities outside the home. For example, with consumers starting to travel home and abroad again there…

New store openings within the modern grocery retailers channel helped fuel growth in current value terms in 2022, albeit the number small local grocers and food/drink/tobacco specialists declined. For example, Delhaize Serbia, the second largest…

Although direct selling saw dynamic growth in current value terms in 2022 this was actually barely above inflation levels. In 2021 direct selling in Serbia started on the path to recovery from the hit it took during the first year of the COVID-19…

Performance was muted for traditional grocery retailers in 2021. Inflation was relatively high in 2021, and while traditional grocery retailers registered an increase in current sales, there was a slight fall in constant value sales. In 2021,…

Modern grocery retailers benefitted from the pandemic in 2020, as with restrictions imposed on foodservice etc, consumers upped spend through modern grocery retailers. In 2021, with society opening up again, value sales were lower, through still…

While still from a low base, mobile e-commerce registered the highest current value growth of all retailing formats in 2021. While growth was not quite as high as in 2020, when value sales increased by nearly two-thirds, there was still very healthy…

Mixed retailers registered a decline in value sales in 2020, mainly due to outlet closures during the 2020 lockdowns. In 2021, there was a modest recovery, though with consumers feeling their finances squeezed, due to rising inflation and fallout…

Health and beauty specialists registered current value growth in 2021, though growth was lower than in 2020. This was due to growth for its largest channels chemists/pharmacies being lower than for the previous year, as consumers were less concerned…

E-commerce continued to gain value share in 2021. While growth was not quite as high as in 2020, when value sales increased by more over a third, there was still very healthy double-digit value growth in 2021. Also, domestic e-commerce grew more than…

Apparel and footwear registered a recovery, after suffering a slight decline in constant value sales in 2020, due to closure of outlets during the height of the pandemic. However, the pandemic did not have as a severe an impact as for many of its…

The digital revolution has been rewiring retail for years. The Coronavirus (COVID-19) pandemic accelerated this transition as e-commerce became the default setting for many housebound consumers. The crisis-inspired surge in e-commerce is leading to a…