Retailing

Generation Z, comprising one-fifth of the global population, is poised to wield significant consumer influence. However, their polarized behaviours toward social activism, technology, and spending present challenges for businesses. This report…

The vending channel experienced healthy growth in current value terms in the US in 2023, and also maintained solid growth in value terms at constant 2023 prices. The continued normalisation of work and mobility routines post-pandemic benefited…

Although supermarkets recorded positive growth in the US in current value terms in 2023, it posted near flat growth at constant 2023 prices. As such, inflation, rather than a higher number of units sold, was behind much of the value gain. In current…

Small local grocers experienced positive growth in current value terms in the US in 2023, although it was one of the lower growth channels within grocery retailers, and decline continued in value terms at constant 2023 prices. Small local grocers in…

In 2022, the annual rate of inflation in the US rose to the highest level recorded in 40 years. As a result, rising costs firmly supplanted the COVID-19 pandemic as US consumers’ foremost concern. With the prices of groceries and petrol rising…

In 2022, as the rate of inflation in the US hit the highest level seen in decades, consumers were forced to look for ways to ration their spending. This had a significant impact on the retail industry, as US residents cut back on purchases of…

Hypermarkets experienced slower current value growth in the US in 2023 than in the previous year. This was largely a response to the still difficult inflationary environment in the country. Many US consumers continued to put off purchases of…

In 2023, home products specialists (which encompasses homewares and home furnishing stores, home improvement and gardening stores, and pet shops and superstores) in the US saw value declines in both current terms and constant terms at 2023 prices.…

Health and beauty specialists in the US saw low current value growth in 2023, but maintained a similar decline to the previous year at constant 2023 prices. Current value growth for the pharmacies channel was almost flat in 2023. This marked the…

In 2023, although general merchandise stores in the US saw slight growth in current value terms, sales continued to decline at constant 2023 prices, driven by department stores. In December 2023, Arkhouse Management, and Brigade Capital Management…

Sales growth slowed for discounters in the US in current value terms in 2023, reflecting a general trend in the grocery retailers space, as inflation led consumers to volume buys and cheaper meal planning. Nonetheless, discounters recorded one of the…

Direct selling continued its declining trend in both value terms at constant 2023 prices and in current value terms for the second year running in the US in 2023. The impressive growth posted by direct selling in 2020 has not been sustained. As a…

As it did for many industries, the pandemic distorted the growth curve for convenience retailers. Following historically high current value growth rates in 2021 and 2022, sales slowed for convenience retailers (which encompasses convenience stores…

In 2023, sales of appliances and electronics specialists in the US declined for a second year running in both current value terms and in value terms at constant 2023 prices. The inflationary environment led consumers to postpone discretionary…

In 2023, current value growth in apparel and footwear specialists slowed for a second year in a row in the US, as demand continued to normalise relative to 2021, and consumers managed through another year of high inflation. This is a bit misleading,…

KioSoft launched KioVend vending machines in Canada in 2023, offering a wide range of ready-to-use snacks and drinks. While most vending machines are sold by aggregators who rely on third parties for payments, KioVend controls all aspects of its…

Supermarkets players in Canada faced some notable challenges in 2023, such as rising prices, a potential recession, high levels of uncertainty, and supply chain disruptions. These factors continue to test the loyalty of Canadian consumers, many of…

Small local grocers were becoming more popular in Canada in 2023, as they offered convenience, variety, and fresh products to urban consumers leading ever more hectic lifestyles. Small format stores allow retailers to adapt to changing consumer…

The retail market in Canada showed remarkable resilience and growth in 2023, despite the challenges posed by the enduring impact of the COVID-19 crisis, the high rate of inflation, and supply chain disruptions. Canadian consumers continued to spend…

The growth of retail e-commerce slowed down in Canada in 2023. However, the channel saw sales continue to rise in both current and constant value terms, with retail e-commerce having become a regular feature in the shopping patterns of a broad range…

In 2023, the hypermarkets channel in Canada faced increased competition from online platforms, discounters, and convenience stores, which are offering more convenience, value, and variety to consumers. Online platforms, such as Amazon, Shopify, and…

Canadian Tire, the second largest player in the home products specialists channel in Canada in 2023, behind Home Depot, launched several initiatives towards the end of the review period. Triangle Select is a new annual fee-based subscription…

In 2023, beauty specialists and pharmacies drove growth in overall health and beauty specialist retailers in Canada. Beauty specialists continued to benefit from the post-COVID-19 surge in demand. With the channel already exceeding pre-pandemic sales…

General merchandise stores continued to tap into changing consumer demand trends in Canada in 2023. High interest rates coupled with a persistently high rate of inflation caused Canadian consumers to change their shopping habits towards the end of…

In 2023, discounters in Canada came under increasing pressure from government. The relationship between the federal government and grocery retailers has been marked by increased engagement and pressure from the former to address the issue of rising…

Direct selling continued to face the challenge of digitalisation in Canada in 2023. Towards the end of the review period, many direct selling companies leveraged online platforms and tools to showcase their products and services to customers, who…

Convenience retailers in Canada faced a challenging environment in 2023. The COVID-19 crisis and subsequent high rates of inflation have made consumers more conscious of their spending and more likely to shop around for the best deals. In this…

Appliances and electronics specialists worked to adapt to changing market conditions in Canada in 2023. When shopping for appliances and electronics, consumers are demanding fast and efficient service, both online and in-store. Retailers are adopting…

Continuing on from the promising performance of the previous two years, apparel and footwear specialists continued to see growth in Canada in current value terms in 2023. The factors that drove growth in the retail apparel market included the…

Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…

This report examines inflation levels and drivers globally and in key countries in Q4 2023 and 2024. Global inflation is moderating, although divergence remains among the key economies. Higher volatility in the energy markets and disruption of…

In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…

In the upcoming years, consumers and businesses face an array of challenges, with income inequality, mass migration and rising uncertainty about another crisis being among the major ones. Nevertheless, within this lie untapped opportunities. This…

Consumers are facing increased pressure from rising prices as global inflation reaches 7% in 2023. The impact of higher costs of living is felt from top earners in developed markets to struggling households in emerging and developing countries.…

Cities are hubs for spending, with 80% of expenditure expected to be generated by urban areas in 2023. Spending growth in 2023 will, however, be sluggish, as cost of living challenges force consumers to be more conservative in their expenditure. Over…

Global consumers are struggling with the cost of living crisis, as inflation remains high while household income growth lags. Consumers are adopting recessionary habits, such as trading down and being more selective in their spending. Rather than…

This report examines inflation levels and drivers globally and in key countries. In 2023, global inflation is expected to ease from its peak in 2022, but remaining significantly above-trend. Geopolitical risks and uncertainty in the energy market are…

Now in its seventh edition, this report explores the top digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this edition touch on topics such as second-hand shopping, community group buying,…

This report examines e-commerce usage and revenue share from e-commerce in different industries and countries. The e-commerce index helps to better understand which industries are leading and identify key success factors. The briefing also analysis…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

The briefing examines how retail and wholesale industry performs globally and in the largest countries in terms of retail and wholesale output. The report also provides data for production, imports, exports, industry’s costs, industry’s profitability…

The report examines inflation level and drivers globally and in the key countries. Global inflation is forecast to accelerate due to higher energy and commodity prices, disruptions in supply chains and weaker business confidence. Impact varies…

Technological advances in 2022 will continue to reshape shopping behaviour for digitally-savvy consumers. This report explores the top five tech-driven trends expected to reshape commerce the most in the year ahead. Some of the trends included in…

Euromonitor International’s Commerce 2040 series outlines a vision for how consumers might shop in two decades. This report focuses on how the competing forces that are reshaping retail will impact the future of the store. In particular, the shift…

Stores continue to invest in systems that make buying easier, more convenient, frictionless, while e-commerce players are expanding their shopping capabilities, helping consumers to find better, more targeted products. In the process, these two…

The next billion consumers represent new growth opportunities worth trillions of dollars in consumer spending across the globe. However, the next billion consumers are not a monolithic cohort, as they vary hugely from market to market. In order to…

As companies and retailers compete in an increasingly dynamic e-commerce market, the need to understand promotional benchmarks and their impact on consumers has never been higher. In this Promotional Mechanics report, key questions across various…

The digital revolution has been rewiring retail for years. The COVID-19 pandemic accelerated this transition as e-commerce became the default setting for many homebound consumers. The crisis-inspired surge in e-commerce is leading to a permanent…

As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…