The continued pandemic-related restrictions including another lockdown at the beginning of 2021 disrupted the operation of street stalls/kiosks. Although the outdoor foodservice industry was permitted by the government to reopen in April, the footfall in centre locations remained below pre-pandemic levels.
The pandemic accelerated the adoption of contactless payment methods and digital payment solutions. Therefore, tech-savvy local consumers shifted significantly away from making cash payments, which was traditionally the preferred payment method at street stalls.
The pandemic raised further consumer awareness of environmental issues, which impacts the foodservice industry, including street stalls/kiosks. Local consumers are increasingly looking to buy from conscious businesses, which offer more eco-friendly products.
The economic repercussions of the pandemic will continue to be felt over the forecast period, in the realms of consumer spending and confidence. Consumers are expected to look for favourable prices when eating out, which is likely to benefit street stalls/kiosks going forward.
As the hybrid working model is projected to remain relevant in the longer term, street stalls/kiosks are unlikely to be able to solely rely on traditional locations, including transportation hubs and central office areas. Residential areas might become higher-margin locations; therefore, operators are likely to shift their focus more towards food markets, where they would be able to establish a strong presence.
After the challenges that consumer foodservice has faced during the pandemic, flexible operations will likely drive businesses forward. Understanding consumer demand and trialling innovative ways of operating will support businesses in stabilising sales and boosting recovery.
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Small, sometimes mobile, foodservice providers characterised by a limited product offering and by low prices. Includes street stalls, street hawkers and foodservice kiosks where food is prepared in some way and served through a hatch or over a display counter to take away. Also includes kiosks and carts located externally or internally eg in shopping malls etc. As a rule, street stalls/kiosks outlets tend to be smaller than 100% home delivery/takeaway outlets, while menus are more limited, often (though certainly not always) with a greater emphasis on snack items, rather than full meals.See All of Our Definitions
This report originates from Passport, our Street Stalls/Kiosks research and analysis database.
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