Surface Care in Western Europe

February 2022

Surface care sales declined in Western Europe in 2021, but remained well above pre-pandemic levels after the marked growth spike seen in 2020. Unlike 2020, there was no stockpiling of products in 2021, and consumers were also relaxing somewhat the intensified cleaning regimes they introduced when Coronavirus (COVID-19) first hit the region. After taking something of a backseat at the height of the pandemic, “green” products will continue to gain ground over the forecast period.

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Key findings

Dip in sales in 2021 after the growth spike in 2020

After the growth spike seen in 2020, sales of surface care products in Western Europe recorded a decline in real value terms in 2021. Although there were still heightened hygiene concerns among Western European consumers and some COVID-19 restrictions were still in place, the stockpiling seen in 2020, when the pandemic first started, was not experienced in 2021, and some consumers were beginning to relax their stringent home cleaning regimes a little.

UK encourages use of non-plastic wipes

Fine to Flush accreditation is a certification scheme in the UK that assesses whether wipes are free of plastic and thus suitable for disposal via a toilet. Wipes containing plastic can cause sewage blockages as this binds with other substances such as grease. Aldi was the first retailer to produce private label wipes with Fine to Flush certification, with Waitrose subsequently obtaining certification for some of its private label lines. In 2021, the private label wipes of Tesco, Morrisons and Boots were expected to become Fine to Flush-accredited.

Strong gains by e-commerce during the pandemic

E-commerce has continued to penetrate the distribution landscape of surface care in 2021, a trend accelerated by the pandemic as consumers isolated at home and were concerned about spending time in store-based retailers with the virus still in circulation. However, while it was still adding more sales share in 2021, the e-commerce gains were not as substantial as they had been in 2020, when COVID-19 first hit the Western European region.

Positive growth expected in the forecast period

Surface care is expected to see positive, but modest, value growth rates over the forecast period. Sales will remain above pre-COVID-19 levels, with some consumer segments expected to maintain higher hygiene and cleanliness levels in the post-pandemic period.

Scope
Key findings
Western Europe to lose second place in terms of sales over 2021-2026
Demand for surface care expected to remain strong
UK adds most new sales, but Turkey is the most dynamic market
Major sales spike for home care disinfectants in 2020
Multipurpose cleaners add the most new value over 2016-2021
Green products gaining in favour across the region
Modern grocery retailers dominate surface care sales
Strong growth for e-commerce during the pandemic
Top five players account for at least 40% of sales in all markets
Reckitt Benckiser the main beneficiary of the pandemic
Surface care leaders well represented across the region
The pandemic helps Mr Clean/Mr Proper and Dettol move up a place
Multifunctionality and convenience will remain important…
…with an emphasis on green or eco products also expected
Falling unit prices in Germany will put pressure on the value performance
Austria: Market Context
Austria: Competitive and Retail Landscape
Belgium: Market Context
Belgium: Competitive and Retail Landscape
Denmark: Market Context
Denmark: Competitive and Retail Landscape
Finland: Market Context
Finland: Competitive and Retail Landscape
France: Market Context
France: Competitive and Retail Landscape
Germany: Market Context
Germany: Competitive and Retail Landscape
Greece: Market Context
Greece: Competitive and Retail Landscape
Ireland: Market Context
Ireland: Competitive and Retail Landscape
Italy: Market Context
Italy: Competitive and Retail Landscape
Netherlands: Market Context
Netherlands: Competitive and Retail Landscape
Norway: Market Context
Norway: Competitive and Retail Landscape
Portugal: Market Context
Portugal: Competitive and Retail Landscape
Spain: Market Context
Spain: Competitive and Retail Landscape
Sweden: Market Context
Sweden: Competitive and Retail Landscape
Switzerland: Market Context
Switzerland: Competitive and Retail Landscape
Turkey: Market Context
Turkey: Competitive and Retail Landscape
UK: Market Context
UK: Competitive and Retail Landscape

Home Care

This is the aggregation of laundry care, dishwashing products, surface care, chlorine bleach, toilet care, polishes, air fresheners and insecticides.

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