The Evolution of Duty-Free Retailing: Past, Present and Future

Introduction

Scope

Objectives of the report

Definitions and datasets

Key findings

Stakeholders and the Competitive Environment

The Trinity: Roles and responsibilities in duty-free retailing

The Trinity: Understanding the balance of power in duty-free

Commonly used business models in airports

Examples of commonly used business models in airports

Duty-free channels and their relative importance in 2011

The competitive environment in duty-free retail

Duty-free snapshot: LVMH Moët Hennessy Louis Vuitton SA

Duty-free snapshot: Autogrill SpA

Duty-free snapshot: Dufry AG

The importance of seasonality to the duty-free retail industry

An insight into category breakdown in duty-free retail

A brief summary of stakeholders and the competitive environment

The Evolution of Duty-Free

Duty-free retail proves more dynamic than the wider retail market

Duty-free timeline: How the market has evolved

Three key drivers of duty-free : Passengers, space and tax

The development of global passenger numbers

Changes in customs allowances threatens duty-free retail

Shopping priorities for outbound and inbound passengers

“Buy before you fly”: Competing for inbound passenger revenue

“Last chance to buy”: The emergence of arrival duty-free stores

The importance of on-board and inflight duty-free retailing…

A brief summary of the evolution of duty-free

The Changing Passenger Mix

The centre of gravity for travel and tourism is shifting…

…and will continue to shift over the medium term

Case study: The Chinese traveller

What are Chinese travellers buying?

Why are Chinese travellers purchasing so much duty-free ?

Where are Chinese travellers going ?

What it means for duty-free retailers and suppliers

What it means for duty-free retailers: Alcoholic drinks

What it means for duty-free retailers: Beauty and personal care

What it means for duty-free retailers: Tobacco

A brief summary of the changing passenger mix

Conclusion

What will drive the duty-free retail market in the future?

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