Gamification is set to significantly influence loyalty programmes in the Middle East, primarily due to the evolving demographics and spending habits of Generation Z (Gen Z), who favour experiences over material possessions.
Building a new programme from scratch in a new market can be very costly. A partnership with a local loyalty programme can help when implementing or expanding a loyalty rewards system in other markets, and in acquiring a new client base and community. When considering partnerships, it is important to think about partner brand presence in the market as well as how local consumers perceive the brand.
Loyalty is at a crossroads with businesses rethinking and revitalising their brand strategies in light of the changing consumer preferences, e-commerce boom and dynamic economic conditions. Curating an emotional bond with consumers becomes a dominant factor for adding value and increasing retention.
Economic headwinds are impacting how consumers spend in Asia Pacific which calls for effective loyalty strategies for customer acquisition and retention. The costs behind running a loyalty programme can be significant and hinders the return-on-investment of such schemes. Emotional loyalty strategy can serve as a key differentiator in the region to enhance long-term customer loyalty and deliver balanced approach alongside monetary rewards.
In Collaboration with Visa, we unlock the future of Loyalty. Explore how to harness the full potential of loyalty programmes and turbocharge the path to lasting customer retention.
The concept of a smart home has transformed from a futuristic dream to a reality that many households now embrace. At the heart of this smart home vision is the ability to provide personalised services and experiences to consumers. This could include services such as personalised diets, smart home energy management, health monitoring, and many more.