Australia

Before the outbreak of COVID-19 Australians were seen to be shopping more frequently at store locations in metro areas because it was more convenient to do so. However, following the outbreak of COVID-19 the country saw the introduction of a lockdown...

When COVID-19 first appeared in Australia in March long queues were seen forming outside some Costco stores in places such as Sydney and Melbourne as consumers started panic buying supplies. To cope with the unprecedented demand stores initially ...

The outbreak of COVID-19 had a mixed impact on health and beauty specialist retailers in 2020 resulting in overall current value growth remaining flat. Due to the health crisis, chemists/pharmacies and drugstores/parapharmacies both registered growth...

Aldi remained the only discounter present in Australia in 2020, with it providing mounting competition to the Coles and Woolworths chains of supermarkets. The share of people who visit Aldi stores is growing while the frequency at which they visit ...

The COVID-19 crisis had a huge impact on consumer purchasing behaviour in a range of different ways, with a key trend being a strong focus on consumers’ essential and basic needs. Consumers displayed panic buying behaviour in the first quarter of ...

With the closure of bars due to COVID-19 consumers were forced to drink at home during the lockdown which helped to drive sales of alcoholic drinks through traditional grocery retailers. Furthermore, concerns about leaving the home drove a spike in ...

Even before the outbreak of COVID-19 department stores had been under pressure with the channel losing sales to other retailing channels and e-commerce. Nevertheless, this decline became more evident following the outbreak of COVID-19. Myer closed ...

Due to the widespread impact of COVID-19, 7-Eleven was granted approval by the Australian Competition and Consumer Commission (ACCC) to work with its franchisees to reduce the number of trading hours or in some cases close stores in response to the ...

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Even before the outbreak of COVID-19 there had been growing interest in shopping for food and drink online, as time-pressed consumers looked for alternative dining options. For example, consumers became increasingly familiar and comfortable with meal...

The Australian government issued lockdown orders for the entire country in the second quarter of 2020. The federal government put restrictions in place that were enforceable by state law, ordering consumers to stay at home unless they were leaving ...

Australia went into a nationwide lockdown in March 2020 and this prevented direct sellers from physically meeting their customer base. As such, going digital became essential for the industry’s survival and many direct selling consultants engaged ...

The hospitality industry was one of the hardest hit industries by the COVID-19 crisis as strict lockdown measures, social distancing rules and stay-at-home guidelines, which were implemented by the Australian government in early April 2020, reduced ...

The outbreak of COVID-19 had a wide reaching impact on retailing in Australia, with the lockdown and social distancing measures forcing consumers to reassess how they shop. Many people switched to shopping online – some for the first time – with this...

In late 2019, supermarkets operators had been warning investors of weaker sales due to the bushfires; however, this pessimistic outlook was relatively short lived with supermarkets being one of the biggest beneficiaries from the COVID-19 pandemic. It...

The outbreak of COVID-19 and the resulting home seclusion led some consumers to purchase products such as refrigeration appliances, dishwashers, computers and televisions in 2020. During the third quarter of 2020, some major electronics and ...

Mobile e-commerce sales continued to record significantly higher growth than e-commerce sales in Australia in 2020. The love affair that Australians have with their smartphones is behind this, with consumers using their devices in many aspects of ...

Apparel and footwear specialist retailers were hard hit by the COVID-19 crisis in 2020 with sales plummeting. Consumers reduced their shopping activity due to strict lockdown measures, social distancing rules and work-from-home guidelines, which were...

Prior to the outbreak of COVID-19 variety stores had been under growing pressure largely due to the general trend towards e-commerce and strong competition from mass merchandisers. Mass merchandisers set similarly low prices, but consumers can choose...

Premium beauty and personal care in Australia was negatively impacted by the COVID-19 pandemic in 2020. Notably, the mandated closure of non-essential retailers, including department stores and beauty specialist retailers limited products ...