In 2022, high inflation supplanted the COVID-19 pandemic as the most pressing threat to the global retail sector, as rates of inflation rose to the highest levels recorded in decades in many Western markets. Despite the gloom, however, there were some bright spots – including a strong showing by a number of markets in the Asian Pacific region, especially India, as well as the surprising resilience of e-commerce.
Loyalty is at a crossroads with businesses rethinking and revitalising their brand strategies in light of the changing consumer preferences, e-commerce boom and dynamic economic conditions. Curating an emotional bond with consumers becomes a dominant factor for adding value and increasing retention.
Evolution across technology, consumer behaviour and business strategies, in ways that support commerce on social media platforms, have led to the uptake of digital engagement and social commerce. Here, we discuss key technologies such as Ai, AR/VR, new payment methods, and integration of web 3 technologies on social media platforms.
Global market research company Euromonitor International has been invited to speak at Shoptalk Europe 2023, taking place 9-11 May 2023, at Fira Gran Via in Barcelona, Spain.
E-commerce growth is coming down from pandemic-driven highs and achieving a new level of maturity. Join our panel discussion to discover winning online strategies of retailers and brands. Hear from leading FMCG business executives about how to grow sales online. Register now.
Direct selling continues to be the most relevant channel in Latin America. But since 2020, direct selling has flatlined and faces several challenges. Euromonitor takes a closer look at how direct selling in Latin America changed after the COVID-19 pandemic and what to expect in 2023 and beyond.