World Market for Retail Tissue

June 2023

The joint factors of high inflation, elevated unit prices and strained supply chains became significant challenges for retail tissue, resulting in a deceleration of growth in 2022. As prices increase further, consumers are forced to make more selective decisions, heightening demand for performance-focused, multifunction tissue products that deliver a stronger cost-benefit ratio and are harder to find substitutes for.

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This report comes in PPT.

Key Findings

Lifestyle changes and fundamental tailwinds in developing markets support tissue need and sharpen format preference

Lifestyle shifts such as flexible working schedules, as well as favourable fundamentals such as improved income, urbanisation and untapped per capita potential, will bode well for retail tissue’s long-term growth in developing markets, especially in Asia Pacific, with facial tissues expected to carry the strongest growth momentum due to awareness improvement and product diversification.

Inflation reinforces portfolio segmentation to deliver both accessibility and value-justified premiumisation, and diversification

While inflation appears to have peaked globally last year, unit prices are likely to either remain steady or increase further in the near term, which, given typically low brand loyalty within the tissue industry, may further benefit private label and smaller price-accessible local brands in especially developing markets. However, pricing pressure also incentivises further portfolio segmentation, driving businesses to adopt a multifaceted approach to land the best intersection of value and efficacy across the price ladder, as well as diversification into adjacent growth categories.

Strong value and wellness focus catalyses performance-focused, lifestyle-supporting products and marketing narratives

New spending habits and health priorities lead to more consumers clamouring for product features that deliver cleaning efficacy and an enhanced hygiene sensation. This requires more evidence-based, emotion-forward communications focused on mileage benefits catering to needs across various life routines and occasions. Such strategy is especially important for premium-positioned tissue goods to differentiate in a value-sensitive market.

Skinification and emotion-forward fragrance increasingly add to value creation

As consumers search for efficacy and emotional resonance in purchases, tissue suppliers seeking notable market differentiation are increasingly exploring active ingredients and fragrances that can deliver tangible benefits and elevate emotional wellness, opening a new opportunity land for premium tissue innovations.

Supply chain vulnerability and sustainability mandates bring more urgency to alternative fibre sourcing

Companies are highlighting sustainability, a multi-angled concept, as a crucial part of brand strategy, with raw material sourcing being a key focus of long-term investment, which aligns with broader ESG expectations and supply chain diversification endeavours. With non-wood fibres such as bamboo and wheat straw gaining awareness, the next step is to narrow the performance trade-off and drive larger-scale production at a feasible cost.

Scope
Examining five trends shaping the retail tissue industry (1)
Inflation pressure sets back volume gain while buoying value growth in 2022
Current and constant growth gap widens further in 2022
Developing regions, led by Asia Pacific, offset developed loss in 2022
Unfulfilled per capita potential and population base underpin developing potential
Brazil is on track to replace Germany as the fourth largest market in retail tissue
Facial tissues leads 2021-2022 and prospective growth
Asia Pacific’s strength in facial tissues further solidifies the region’s global leadership
Paper towels further penetrates developing markets, building on sticky new hygiene habits
Toilet paper builds on fundamentals in developing markets, targets value-add in developed
Shifting life routines such as flexible working schedules support per capita toilet paper use
Price fluctuation will vary across categories and markets
Retail tissue professionals take a multifaceted approach to combat inflation
Inflation posts cautionary note for consumer spending and category outlook
E-commerce growth slows but increases penetration in Asia Pacific
Tissue gifting culture drives e-commerce growth in South Korea
Top players cede shares as market fragmentation grows in most regions
Name recognition, portfolio diversity and retail prevalence sustain top players’ ranks
E ssity taps premiumisation alongside heightened value and quality expectations
S ofidel accelerates market penetration and adjacency expansion through acquisitions
Local brands build growth advantage on supply chain efficiency and local penetration
Narrowing quality gap plus value sustain private label’s foothold in well-situated markets
Private label brands undergo a “more than basic” transformation
Overall, the price gap between private label and branded toilet paper remains
Examining five trends shaping the retail tissue industry (2)
New value expectation refocuses tissue value creation, with local characteristics
Sharpened focus on “ethical” tissue
New campaigns reinforce performance metrics and emotional resonance
Fragrances to reinforce wellness and emotional wellbeing
Skinification inspires ingredient-led facial tissue innovations
Multi-pathed green journey adds another layer of value on top of performance attributes
Global snapshot of retail tissue
Regional snapshot: Asia Pacific
Regional snapshot: Australasia
Regional snapshot: Eastern Europe
Regional snapshot: Latin America
Regional snapshot: Middle East and Africa
Regional snapshot: North America
Regional snapshot: Western Europe

Tissue and Hygiene

This is the aggregation of retail and away-from home tissue and disposable hygiene products as well as Rx/reimbursement adult incontinence.

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