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Country Report

Retailing in Bulgaria

Jan 2011

Price: $1,900

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Bulgaria with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Bulgaria, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Bulgaria for free:

The Retailing in Bulgaria market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Bulgaria?
  • Who are the leading retailers in Bulgaria?
  • How is retailing performing in Bulgaria?
  • What is the retailing environment like in Bulgaria?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Retailing continues to grow

The economic situation in Bulgaria was more stable in 2010 than it was in the first years of the review period and growth of retailing in almost all categories followed this trend. Growth is expected to continue, although at a slower rate than previously predicted when it comes to more expensive merchandise, due to the recession which affected Bulgaria, although moderately in comparison to other EU countries and the US.

Second wave of shopping centres

Shopping centres proved to be a very successful concept in Bulgarian retailing. As a result, even more new centres opened in 2009 and 2010, and the projects for most others are expected to continue despite the effects of the recession on Bulgarian retailing. Shopping centres are a very attractive location for many retailers and are expected to bring even more international retailing chains into the country. Furthermore, the new centres offer a wider choice of outlet types and larger outlets which is more in line with the requirements of large international chains.

Chains continue to expand in 2010

In almost all categories of retailing, chains continued to expand, and have plans to continue their growth over the forecast period. More chains entered retailing as well, challenging the positions of established leaders. The main losers from this situation are the small independent retailers, which find it hard to compete with multinationals. The trend for more and more small outlets is to go out of business or become franchisees of established brands, while chains expand will further during the forecast period.

Fashion brands start entering the country directly

Until the second wave of large shopping centres opened their doors in Bulgaria, most international clothing and footwear retailers were present locally with small outlets operated by Bulgarian representatives. With the availability of outlets to suit their requirements, and given the potential of Bulgarian retailing after the recession is over, several internationally-renowned brands such as Gap, New Yorker and Zara entered Bulgaria as direct branches of the mother companies and opened large representative outlets in the new shopping centres. This resulted in lower mark-ups and stiffer competition.

Retailing growth set to continue as recession may be over by 2011

As the economic situation in Bulgaria is already stable and the country is a member of the EU with a strong market and banking system, retailing growth is expected to continue over the forecast period, although at a slower pace than during the last few years of the review period. Although the country was officially in a recession since March 2009, the effect of the global credit crunch on the Bulgarian economy and retailing was very moderate compared to the situation in other EU member countries and especially to that in the US. According to different prognosis, the earliest the country is likely to be out of the stagnation is 2011, and the latest by the end of the forecast period.

Table of Contents

Table of Contents

Retailing in Bulgaria - Industry Overview

EXECUTIVE SUMMARY

Retailing continues to grow

Second wave of shopping centres

Chains continue to expand in 2010

Fashion brands start entering the country directly

Retailing growth set to continue as recession may be over by 2011

KEY TRENDS AND DEVELOPMENTS

The global credit crisis affects Bulgaria but not as severely as expected

Internet retailing is still not very popular in Bulgaria

No specific government regulations regarding the retailing industry

Private label ranges perform well in all chains where available

Bigger shopping centres with larger and more varied outlets open in 2010

Retailing chains continue expanding despite the recession

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash and Carry

  • Table 27 Cash and Carry: Sales Value 2005-2010
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2007-2010
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2007-2010

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Bulgaria - Company Profiles

Aron Bulgaria EAD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Aron Bulgaria EAD: Competitive Position 2010

Billa Bulgaria EOOD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 7 Billa Bulgaria EOOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Billa Bulgaria EOOD: Competitive Position 2010

Bolyari AD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 Bolyari AD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Bolyari AD: Competitive Position 2010

Carrefour Bulgaria AD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 15 Carrefour Bulgaria AD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Carrefour Bulgaria AD: Competitive Position 2010

DM Drogeriemarkt doo - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 19 DM Drogeriemarkt OOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 DM Drogeriemarkt OOD: Competitive Position 2010

K&K Electronics OOD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 23 K&K Electronics OOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 24 K&K Electronics OOD: Competitive Position 2010

Kaufland Bulgaria EOOD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 27 Kaufland Bulgaria EOOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 Kaufland Bulgaria EOOD: Competitive Position 2010

Praktiker Bulgaria EAD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 Praktiker Bulgaria EAD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Praktiker Bulgaria EAD: Competitive Position 2010

Van Holding AD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Van Holding AD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Van Holding AD: Competitive Position 2009

Zora AD - Retailing - Bulgaria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Zora AD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Zora AD: Competitive Position 2010

Clothing and Footwear Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Clothing and footwear retailers grew modestly in 2010. The slowdown in the category may be attributed to the inflation rise in the country towards the end of the review period and the recession in 2009, both of which caused a significant proportion of the population to reduce their expenses. Unfortunately, the landscape did not change much with the opening of the many planned shopping centres in different parts of the country.

CHANNEL FORMATS

  • Chart 1 Clothing and Footwear Specialist Retailers: United Colours of Benetton in Sofia

CHANNEL DATA

  • Table 30 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 31 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 32 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 33 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 34 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 35 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 36 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 37 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The two main players in direct selling, Avon Bulgaria and Oriflame Bulgaria, are developing well, with both companies' shares growing at the expense of their competitors. The products offered by these two companies are well perceived by the consumers because of the personal recommendations from the companies' representatives. The image of the products is positive – one of high quality products at affordable prices. This has encouraged the companies to introduce additional items into their brochures, such as bags and jewellery, which are also sparking the interest of regular customers.

COMPETITIVE LANDSCAPE

  • Avon and Oriflame still occupy leading positions in Bulgarian direct selling. Avon is the established leader with the largest share of the direct selling market - 57% for 2009. Its main competitor, Oriflame Bulgaria, the local representative of the Swedish natural cosmetics company Oriflame Cosmetics, ranked second, with 25% share of direct selling.

PROSPECTS

  • Direct selling is expected to continue developing well over the forecast period, mainly in the field of the one-to-one sales of cosmetics and toiletries. Other segments might start developing as well, but that is not very likely to happen by the end of the forecast period.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2005-2010
  • Table 39 Direct Selling by Category: % Value Growth 2005-2010
  • Table 40 Direct Selling Company Shares by Value 2006-2010
  • Table 41 Direct Selling Brand Shares by Value 2007-2010
  • Table 42 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • DIY, home improvement and garden centres in Bulgaria is dominated by multinationals such as Praktiker Bulgaria and Doverie-Brico AD, while the traditional small hardware shops and ironmongers have lost ground and many of them were pushed out of the category by the larger chains. Small outlets usually offer a limited supply and cannot compete with the range, quality and sometimes with the prices of products offered by the chains.

CHANNEL FORMATS

  • Chart 2 DIY, Home Improvement and Garden Centres: Praktiker in Sofia

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The credit and leasing plans offered by the financial institutions in cooperation with the larger electronics and appliance retailers were considered the main factor for the sustained growth of the category over the review period. Companies such as Jet Credit and TBI Credit developed their main businesses by offering micro consumer loans for purchase of durable goods, as in many cases they had offices within the premises of the large durable goods outlets. In addition, many banks offer co-branded credit and debit cards in affiliation with the retail chains, at favourable interest rates. The availability of credit, however, became not as widespread once the global credit crunch began to affect Bulgaria. At the end of the review period, with unemployment rates rising and incomes lowered, credit companies and banks did not make credit so readily available. Therefore, in the short-term, sales of electronics are likely to slow down, since the easy access to credit was what fuelled the category until 2009.

CHANNEL FORMATS

  • Chart 3 Electronics and Appliance Specialist Retailers: Technomarket in Sofia
  • Chart 4 Electronics and Appliance Specialist Retailers: Technopolis in Sofia

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores is already saturated and the quality of the products is the main factor for growth. Due to this, most of the local production is losing out to international players because of its inferior quality. Most popular are furniture and furnishings from Italy, Poland, the Czech Republic and other European countries, as well as some Asian products. Asian furniture falls into the mid-price segment and is preferred not only for the home, but also for cafés, hotels and restaurants.

CHANNEL FORMATS

  • Chart 5 Furniture and Furnishings Stores: Domko in Sofia
  • Chart 6 Furniture and Furnishings Stores: Labirint in Sofia

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Grocery retailers, which is dominated by modern retailers, continued to be affected by the expansion of multinational hypermarket chains such as Kaufland and Billa and the entry of Carrefour which quickly spread over the major cities in Bulgaria. Having already saturated retailing in the capital and major cities, the leading chains started expanding into smaller towns. They are well perceived by local customers and are likely to continue growing, although at a slightly slower pace in the early part of the forecast period, until the country stops feeling the pressure of the recession.

TRADITIONAL VERSUS MODERN

COMPETITIVE LANDSCAPE

  • The main competition in hypermarkets is between Kaufland, Billa and Piccadilly. Kaufland is the category leader holding 58% retail value share, with a close second being Piccadilly and Billa occupying the third position. Strong competition also comes from outside of the segment; the supermarket and convenience store chains are successfully attracting consumers, and only a limited number of “once-a-week shoppers” visit the hypermarkets on a regular basis. The only exception is Kaufland, which offers a discount-based pricing policy that attracts most price-sensitive consumers. Another strong competitor with the ambition to become a leader in grocery retailers is Carrefour, which opened its first outlet in the city of Burgas and has continued to widen its network in 2010 and will also do so in 2011.

PROSPECTS

  • The development of supermarket and hypermarket chains had a positive impact on Bulgarian manufacturers. On the one hand, all chains are expanding their portfolios of private label products, which are usually produced locally. On the other hand, international chains like Billa and Kaufland offer small local manufacturers the chance to sell their private label products abroad as well as in the country.

CHANNEL FORMATS

  • Chart 7 Modern Grocery Retailing: Billa in Sofia
  • Chart 8 Modern Grocery Retailing: Piccadilly in Sofia
  • Chart 9 Modern Grocery Retailing: Kaufland in Sofia
  • Chart 10 Traditional Grocery Retailing: TopGun in Sofia
  • Chart 11 Traditional Grocery Retailing: Karelia in Sofia

CHANNEL DATA

  • Table 68 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 69 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 70 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 71 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 72 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 73 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The event which had the greatest influence over health and beauty retailers during the last few years of the review period were the changes in the Pharmacies law. In 2007, a new law was implemented, which restricted pharmacy ownership to pharmacists only and prohibited other persons or distributor companies to own such outlets. In 2008, all existing pharmacy chains were split into individual ownerships but many of them continued working under franchise contracts between pharmacists. Therefore, the passing of the law did not effectively change much in the retailing landscape. Due to this fact, combined with the pressure of the pharmacists' lobby on the government, the restriction was cancelled in 2009. Currently, the channel is divided: some of the operators within it are happy with the solution, while others would rather it be re-introduced.

COMPETITIVE LANDSCAPE

  • The pharmacy chains Obraztsovi Apteki, Sofiiski Apteki and Remedium performed well during 2010 but none of them were strong enough to capture a high percentage of sales, as the majority of outlets are still independent. Beauty retailers such as Beauty/Zone AD or the newly emerged drugstores are also not yet as developed in value and volume, which was somewhat impeded by the global financial crisis as well.

PROSPECTS

  • The development of chemists/pharmacies slowed down after the new laws regarding pharmacy ownership and the prices for medicines were enforced in the recent years. Development of chains was seriously limited and the individual players lost a significant part of operating resources. It is still unclear what the future of pharmacy chains shall be but players hope that the segment remains liberal in that direction which will mean more opportunities for growth and expansion.

CHANNEL FORMATS

  • Chart 12 Health and Beauty Specialist Retailers: Pharma-L in Sofia
  • Chart 13 Health and Beauty Specialist Retailers: BeautyZone in Sofia

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 76 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Homeshopping lost popularity among Bulgarians towards the end of the review period. It was more popular in the 1990s, when it was a new concept in the country. Since then, general belief among consumers has developed that the products purchased from homeshopping are of poor quality. What is more, Bulgarian consumers are fairly conservative and would rather gather information personally before making a purchase.

COMPETITIVE LANDSCAPE

  • WS Teleshop International Handels-GmbH was the leading homeshopping company during the review period. The Austrian brand is so popular that it is synonymous with homeshopping in Bulgaria. Despite its popularity, its sales are not likely to grow significantly during the forecast period.

PROSPECTS

  • Although homeshopping was not particularly popular among Bulgarians at the end of the review period, several companies have made attempts to breathe new life into the category, such as the Bulgarian homeshopping and e-commerce label Topshop or the Bulgarian subsidiary of Reader's Digest. Since their marketing campaigns are strong, some growth may be registered as a result of them.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2005-2010
  • Table 83 Homeshopping by Category: % Value Growth 2005-2010
  • Table 84 Homeshopping Company Shares by Value 2006-2010
  • Table 85 Homeshopping Brand Shares by Value 2007-2010
  • Table 86 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The growth in domestic internet sales during the review period was slow, mainly because of the growing popularity of foreign internet retailers amongst Bulgarians. Many experienced internet users do not trust the local retailers and prefer to make internet purchases from internationally-renowned companies such as Amazon.com. The other reason for this preference is that the internet is seen mainly as a channel for obtaining unique and hard-to-find items, which are usually unavailable in Bulgaria. This trend, however, is slowly changing as Bulgarian internet retailers become more professional, and given the VAT and customs procedures which inevitably go with a purchase from outside the EU, more Bulgarians are turning to domestic online retailers, or at least ones based in the EU.

COMPETITIVE LANDSCAPE

  • Internet retailers in Bulgaria are hard to distinguish because many of them sell a large variety of products and have not established a brand image yet. Although most online shoppers have their favourite outlets, an established leader in Bulgarian e-commerce is yet to appear.

PROSPECTS

  • Internet retailing is expected to accelerate and develop dynamically as Bulgaria is already a member of the EU, which lowers the mistrust which many foreign retailers had in the country before. In addition, the first Bulgarian online payment system – Epay.bg - is already operating successfully and allows Bulgarians to make domestic internet payments. It also has several competitors, such as eBG and the international service PayPal, which already operates officially in Bulgaria – an event which was greatly anticipated by serious online shoppers.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2005-2010
  • Table 89 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 90 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 91 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The growth in sales of leisure and personal goods specialist retailers showed some positive trends in 2010 as opposed to 2009. The key driving reason was the opening of several new shopping centres where outlets could enjoy a larger footfall and therefore more sales. As a whole, however, the recession which affected the country also caused negative trends in this category.

CHANNEL FORMATS

  • Chart 14 Leisure and Personal Goods Specialist Retailers: Pulsar in Sofia
  • Chart 15 Leisure and Personal Goods Specialist Retailers: Toy store in Sofia
  • Chart 16 Leisure and Personal Goods Specialist Retailers: Office1Superstore in Sofia

CHANNEL DATA

  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 94 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers in Bulgaria is represented by only one retailer – National Distributors Ltd which operates the Bonjour chain of variety stores. The company also has another chain of business –the Yves Rocher beauty centres and wholesale. It focuses more on this part of its business and did not open any new Bonjour outlets over the latter part of the review period.

COMPETITIVE LANDSCAPE

  • As stated above, National Distributors was the only company operating in mixed retailers in Bulgaria in 2010, with its chain of Bonjour variety stores. Although a small amount of value, its sales still accounted for a fraction of store-based retailing in Bulgaria.

PROSPECTS

  • There were no announced plans of foreign companies to invest in this category. Marks & Spencer, which usually operates in the mixed retailing format, established an outlet in a shopping centre in Sofia, but it only sells clothing and footwear, and since the opening of the outlet, there have been no official indications that the company is planning to open a department store in Bulgaria.

CHANNEL DATA

  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 102 Mixed Retailers Company Shares by Value 2006-2010
  • Table 103 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 104 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 105 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Drinks remain virtually the only product driving sales levels in this format. There are a very small number of vending machines for packaged foods in certain areas such as airport waiting areas and cinemas, mostly in big cities, but their sales are negligible. Vending of cigarettes and personal hygiene products in 2010 was also extremely limited, with small machines in some places in big cities such as restaurants. Sales of these items were also almost non-existent. Vending machines are more popular in captive environments because the relatively low prices of the hot unpackaged drinks in them are more attractive for consumers than the vending machines in open locations. However, the channel witnessed some growth, most likely due to consumers trying to save money on hot drinks and consuming them from vending machines which are a cheaper alternative to coffee shops.

COMPETITIVE LANDSCAPE

  • Ovaras Vending OOD and Zagatto Ltd are the leaders in Bulgarian vending. Both companies have significant experience in vending and own a large number of machines, distributed evenly around the major cities in the country. The third ranked player, Simek EOOD, witnessed marginal growth in share recently at the expense of the leader Ovaras Vending.

PROSPECTS

  • The growth of vending is expected to slow down during the forecast period, mainly because of the growing competition from other retail channels and foodservice. Although there may be a temporary growth trend affected by the global financial crisis, it is not likely to continue in the long-term. Since most of the vending sales are those of unpackaged hot drinks, the vending retail channel is very vulnerable to the competition from coffee chains such as Costa Coffee and Starbucks, which are expanding their operations in Bulgaria, and although they have temporarily slowed down due to the crisis, it is expected that they shall continue with their planned growth no later than the end of the forecast period. Therefore, vending operators will have to diversify their product offerings and add more items such as packaged food in order to see better sales growth in the future.

CHANNEL DATA

  • Table 108 Vending by Category: Value 2005-2010
  • Table 109 Vending by Category: % Value Growth 2005-2010
  • Table 110 Vending Company Shares by Value 2006-2010
  • Table 111 Vending Brand Shares by Value 2007-2010
  • Table 112 Vending Forecasts by Category: Value 2010-2015
  • Table 113 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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