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Country Report

Retailing in Bulgaria

Jun 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing continues growing in spite of temporary economic problems

Although the global financial crisis affected Bulgaria during the second half of the review period, retailing continued to register positive growth, although at a slower pace than during the first half of the review period. On the whole, the economic situation in Bulgaria remained stable throughout the review period and the country even started exiting economic recession in 2011, as per the previous predictions made by analysts.

Large modern shopping centres open in Bulgaria’s major cities

Shopping centres remain a very successful concept in Bulgaria. The country’s first shopping centres opened during the middle of the review period and the number of shopping centres in Bulgaria has increased rapidly. 2010 and 2011 saw the openings of a new wave of bigger shopping centres featuring retailing brands which are new to Bulgaria. These shopping centres are located not only in the capital Sofia, but also in other major Bulgarian cities. Shopping centres are a very attractive location for many retailers. The shopping centres in Bulgaria have met the conditions set by many international retailing chains for entering the country, and more international retailers are likely to enter Bulgaria during the forecast period. Furthermore, encouraged by the success of the first wave of Bulgarian shopping centres, larger shopping centres are set to open. These larger shopping centres offer a wider choice of larger outlets with more retail selling space in line with the requirements of large international chains.

Chained retailers continue to grow and diversify

Chained retailers continue expanding in almost all categories of retailing in Bulgaria, and chained retailers are likely to continue spreading and developing in the country over the forecast period. Moreover, a higher number of international retail chains entered Bulgaria during the second half of the review period. The main losers in this situation are small independent retailers, many of which are finding it difficult to compete with their new multinational rivals. Chained retailers are not only expanding in terms of outlet numbers, but they are also attempting to diversify into new retail channels. An example from 2011 can be seen in convenience stores. As the convenience stores concept becomes increasingly popular in Bulgaria, grocery retailers such as Piccadilly, Carrefour and T-Market are showing rising interest in expanding in this direction.

New international entrants in apparel specialist retailers find success

Until the second wave of large shopping centres recently opened their doors in Bulgaria, the majority of international apparel specialist retailers were present only present in the country with small outlets operated by Bulgarian representatives. However, with the availability of large format outlets which respond to their requirements and given the high growth potential of retailing in Bulgarian following the cessation of the economic recession, several internationally renowned apparel retailing brands such as Gap, New Yorker, Karen Millen and Zara have entered Bulgaria, opening large-format branches directly controlled by the parent company in the new generation of shopping centres which opened in Bulgaria during 2010. 2011 saw these brands becoming increasingly popular among Bulgarians and also served to demonstrate the outstanding growth potential of retailing in Bulgaria, which is expected to encourage the entry of other potential new entrants of similar scale.

Bulgaria exits economic recession

As the economic situation in Bulgaria was already stable as the country fell under the influence of the global financial crisis in early 2009, the positive economic growth which was apparent in Bulgaria throughout the first half of the review period continued, although at a slower pace. During 2011, Bulgaria started recovering from the recession which it officially entered in March 2009. The negative effects of the economic remain visible, but it is likely that the country will have recovered completely from the global economic crisis by 2016.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Bulgaria with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Bulgaria, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Bulgaria for free:

The Retailing in Bulgaria market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Bulgaria?
  • Who are the leading retailers in Bulgaria?
  • How is retailing performing in Bulgaria?
  • What is the retailing environment like in Bulgaria?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Bulgaria - Industry Overview

EXECUTIVE SUMMARY

Retailing continues growing in spite of temporary economic problems

Large modern shopping centres open in Bulgaria’s major cities

Chained retailers continue to grow and diversify

New international entrants in apparel specialist retailers find success

Bulgaria exits economic recession

KEY TRENDS AND DEVELOPMENTS

Bulgaria begins to recover from the effects of the global financial crisis

Internet retailing becomes more popular in Bulgaria due to group shopping sites

The absence of government regulations pertaining to the retailing industry

Private label remains popular in Bulgaria and continues to perform well

Convenience stores receives a boost in popularity

Shopping centres in more cities with more varied outlets continue opening

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Bulgaria - Company Profiles

Aron Bulgaria EAD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Aron Bulgaria EAD: Competitive Position 2011

Balev Bio Market EOOD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 Balev Bio Market EOOD: Balev Bio Market in Sofia

PRIVATE LABEL

  • Summary 7 Balev Bio Market EOOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Balev Bio Market EOOD: Competitive Position 2011

Billa Bulgaria EOOD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 Billa Bulgaria EEOD: Billa in Sofia

PRIVATE LABEL

  • Summary 11 Billa Bulgaria EEOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Billa Bulgaria EEOD: Competitive Position 2011

Carrefour SA in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 15 Carrefour SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Carrefour SA: Competitive Position 2011

dm Bulgaria EOOD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 19 Dm Bulgaria EOOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Dm Bulgaria EOOD: Competitive Position 2011

K&K Electronics OOD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 K&K Electronics OOD: TechnoMarket in Sofia

PRIVATE LABEL

  • Summary 23 K&K Electronics OOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 24 K&K Electronics OOD: Competitive Position 2011

Kaufland Bulgaria EOOD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 Kaufland Bulgaria EOOD: Kaufland in Sofia

PRIVATE LABEL

  • Summary 27 Kaufland Bulgaria EOOD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 Kaufland Bulgaria EOOD: Competitive Position 2011

Lidl Bulgaria Ltd in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 Lidl Bulgaria Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Lidl Bulgaria Ltd: Competitive Position 2011

Praktiker Bulgaria EAD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Praktiker Bulgaria EAD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Praktiker Bulgaria EAD: Competitive Position 2011

Zora AD in Retailing (Bulgaria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Zora AD: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Zora AD: Competitive Position 2011

Apparel Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Apparel specialist retailers recorded modest growth during 2011. The slowdown which has marked apparel specialist retailers since 2008 can be mainly attributed to the high inflation in Bulgaria during the second half of the review period as well as the effects of the global economic recession, which continued exerting a negative influence over retailing generally in Bulgaria between 2009 and 2011. The combination of these factors led a significant number of Bulgarians to reduce their expenditure on many goods during the second half of the review period, including apparel.

CHANNEL FORMATS

  • Chart 5 Apparel Specialist Retailers: Peak and Cloppenberg in Sofia
  • Chart 6 Apparel Specialist Retailers: United Colors of Benetton in Sofia

CHANNEL DATA

  • Table 27 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 28 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 29 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 30 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 33 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The two leading players in direct selling in Bulgaria, Avon and Oriflame, continued to develop strongly during 2011, although both companies lost ground to their competitors as Avon’s value share in direct selling declined by three percentage points to 45%, while Oriflame’s value share declined marginally to remain on 24%. The products offered by these companies enjoy a positive reputation among Bulgarian consumers, a situation which is largely attributable to the personal recommendations of each company’s direct selling representatives. The cosmetics which are offered by Avon and Oriflame are considered to be high quality products and are offered at affordable prices. The rising demand for a wider variety of products through direct selling encouraged Avon and Oriflame to introduce new items into their product ranges during the review period such as bags and jewellery, and these items have so far proved successful.

COMPETITIVE LANDSCAPE

  • Avon and Oriflame maintained their first and second leading positions in direct selling in Bulgaria during 2011. Avon Bulgaria is the established leader in beauty and personal care direct selling, while its main competitor, Oriflame Bulgaria, is the local representative of the Swedish natural cosmetics company Oriflame Cosmetics.

PROSPECTS

  • Direct selling is expected to continue growing and developing in Bulgaria during the forecast period, especially the one-to-one direct selling of cosmetics and toiletries. However, beauty and personal care direct selling is already well developed in Bulgaria, and it is expected that other direct selling categories will begin developing more strongly towards the end of the forecast period.

CHANNEL DATA

  • Table 35 Direct Selling by Category: Value 2006-2011
  • Table 36 Direct Selling by Category: % Value Growth 2006-2011
  • Table 37 Direct Selling Company Shares by Value 2007-2011
  • Table 38 Direct Selling Brand Shares by Value 2008-2011
  • Table 39 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 40 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • DIY, home improvement and garden centres in Bulgaria is increasingly dominated by chains such as Praktiker and Doverie-Brico, while traditional small hardware shops and ironmongers continue to lose value share, especially in big cities. Smaller independently operated outlets usually offer a limited range of products and are unable to compete with the wide range, high quality and generally much lower prices of the products offered by large format chained outlets, and neither are they able to compete with chained large format outlets in terms of opening hours.

CHANNEL FORMATS

  • Chart 7 DIY, Home Improvement and Garden Centres: Mr. Bricolage in Sofia
  • Chart 8 DIY, Home Improvement and Garden Centres: Praktiker in Sofia

CHANNEL DATA

  • Table 41 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 43 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 44 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 47 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The credit and leasing plans offered by Bulgaria’s leading consumer finance institutions in cooperation with the country’s largest electronics and appliance specialist retailers was one of the major factors behind the 5% current value CAGR recorded in the category over the review period. Non-bank lenders such as Jet Credit and TBI Credit developed their main businesses by offering micro consumer loans for the purchase of consumer electronics and consumer durables, and in many cases these companies placed representatives within the premises of Bulgaria’s leading chained electronics and appliances specialist retailers. In addition, many banks offer co-branded credit and debit cards with favourable interest rates in affiliation with leading retail chains. Access to consumer credit, however, became restricted in Bulgaria as the global economic crisis began to affect Bulgaria during 2009. Although access to consumer credit is slowly recovering in line with the growth being recorded in the Bulgarian economy, sales of consumer electronics and consumer appliances are likely to remain slower during the forecast period than they were during the first half of the review period.

CHANNEL FORMATS

  • Chart 9 Electronics and Appliance Specialist Retailers: Public in Sofia
  • Chart 10 Electronics and Appliance Specialist Retailers: Mutlirama in Sofia

CHANNEL DATA

  • Table 49 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 51 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 52 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 55 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • By the end of the review period, furniture and furnishings stores in Bulgaria was almost entirely saturated, leaving the quality of the products on offer the major factor dictating growth trends. As a result, the local furniture and furnishings production industry continues to lose out to international players, which are able to offer furniture of superior quality at reasonable prices. Furniture and furnishings imported from Italy, Poland, the Czech Republic and other European countries are the most popular products sold in furniture and furnishings stores in Bulgaria, while products from some Asian products also remain quite popular. Asian furniture generally falls under the mid-price segment and is preferred not only by consumers shopping for furniture and furnishings for their homes, but is also popular among small business owners searching for furniture for their cafés, hotels and restaurants.

CHANNEL FORMATS

  • Chart 11 Furniture and Furnishings Stores: IKEA in Sofia
  • Chart 12 Furniture and Furnishings Stores: Labirint in Sofia

CHANNEL DATA

  • Table 57 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 59 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 60 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 61 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 62 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 63 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Grocery retailers in Bulgaria focuses mainly on hypermarkets and supermarkets. During 2011, the major developments in grocery retailers were the expansion of multinational chained hypermarkets such as Kaufland and Billa and the entry of new multinational players such as Carrefour and Lidl, each of which quickly opened a number of outlets in all major Bulgarian cities. Having already saturated demand in Sofia and Bulgaria’s two other major cities Varna and Plovdiv, Bulgaria’s leading grocery retail chains have started expanding into smaller cities and towns. The entry of multinational chained grocery retailers has been well accepted by local consumers and these chained grocery retailers continued growing during 2011, although at a slightly slower pace than earlier in the review period due to the lingering effects of the global financial crisis, which continued to exert some influence over retailing in Bulgaria during 2011.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • The main competition in grocery retailers in Bulgaria is between the leading players in hypermarkets Billa, Piccadilly and Kaufland. Kaufland leads hypermarkets, followed by Piccadilly in second position and Billa in third place. These three players also face strong competition from outside hypermarkets as chained supermarkets and convenience stores are successfully attracting consumers away from hypermarkets. Another strong competitor with ambitions to become a leading player in hypermarkets in Bulgaria is Carrefour, which opened its first Bulgarian outlet in the city of Burgas in 2010 and has continued expanding quickly since then to cover all major cities in Bulgaria by the end of 2011.

PROSPECTS

  • The development of grocery retailing in Bulgaria is set to remain focused on chained supermarkets and hypermarkets during the forecast period. So far, the development of chained supermarkets and hypermarkets has had a positive impact on Bulgarian manufacturers. This is for two reasons. On one hand, all of the country’s leading grocery retail chains are expanding their private label portfolios, and these generally consist of locally manufactured products. On the other hand, meanwhile, international grocery retail chains such as Billa and Kaufland continue to offer small local manufacturers the opportunity to produce private label items for export as well as for distribution within Bulgaria.

CHANNEL FORMATS

  • Chart 13 Modern Grocery Retailers: Carrefour in Sofia
  • Chart 14 Modern Grocery Retailers: Piccadilly in Sofia
  • Chart 15 Traditional Grocery Retailers: Top Gun Market in Sofia
  • Chart 16 Traditional Grocery Retailers: Karelia grocer in Sofia

CHANNEL DATA

  • Table 65 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 66 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 67 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 68 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 69 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 70 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The event which had the greatest influence over health and beauty specialist retailers in Bulgaria during the review period was the changes which were made to the Pharmacies Law during 2007. These changes involved the implementation of a new statutory regime which restricts the ownership of chemists/pharmacies outlets to registered pharmacists only, prohibiting any other person or distribution companies from owning such outlets. During 2008, this led to all existing chained chemists/pharmacies outlets being split into individually owned outlets, although many of these outlets continued working under franchise contracts between the pharmacists who own the outlets and several different companies registered under related persons and operating under a common fascia. Therefore, the passing of the law did not give rise to any significant changes in the commercial landscape in health and beauty specialist retailers in Bulgaria. This lack of effectiveness combined with increasing pressure on the government from the pharmacists’ lobby to lead to the restrictions being cancelled during 2009. Currently, the competitive environment in chemists/pharmacies in Bulgaria remains evenly divided between chained outlets and independent outlets. Many independent operators are happy with the current situation, while others would prefer for the regulations imposed under the 2007 Pharmacy Law to be reinstated.

COMPETITIVE LANDSCAPE

  • The chemists/pharmacies chains Obraztsovi Apteki, Sofiiski Apteki and Remedium performed well over the review period, although none of them were able to capture the value share which would allow them to become the leader in the category as the majority of outlets in chemists/pharmacies in Bulgaria remain independent. Beauty specialist retailers such as Beauty Zone and Sephora and the newly emerging parapharmacies/drugstores are also not yet as developed in terms of value and volume sales, partially due to the effects of the global financial crisis, although the relative novelty of these retail formats and the relatively high prices of the products on offer also contribute to their comparatively low popularity in Bulgaria.

PROSPECTS

  • The development of chemists/pharmacies in Bulgaria slowed down during the second half of the review period as the new legislation regulating the ownership of chemists/pharmacies outlets and the updated regulated prices of medications were enforced. The development of chained health and beauty specialist retailers therefore remains limited and many independent players found themselves struggling as they lost a significant portion of their operating resources. The future of chained chemists/pharmacies in Bulgaria remains unclear, although key market players have become more optimistic that the government will maintain its hands-off approach to the regulation of chemists/pharmacies following its unsuccessful attempts at regulation during the review period.

CHANNEL FORMATS

  • Chart 17 Health and Beauty Specialist Retailers: Douglas in Sofia
  • Chart 18 Health and Beauty Specialist Retailers: DM in Sofia

CHANNEL DATA

  • Table 71 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 73 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 74 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 75 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 76 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 77 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The popularity of homeshopping continues to build in Bulgaria, although it has not yet recovered from the catastrophic decline recorded during 2008, with value sales in 2011 remaining below the peak recorded in 2007. The reality is that homeshopping was much more popular in Bulgaria during the 1990s, when it was something new to the country and benefited from significant novelty appeal. Since then, the general mood which has developed among Bulgarian consumers is that the products purchased through homeshopping are usually of poor quality. What is more, Bulgarian consumers tend to be quite conservative and would rather gather information personally before making a purchase. Meanwhile, the products sold through homeshopping are often more expensive than the equivalent products sold through store-based retailing, meaning that value growth remained positive during 2011.

COMPETITIVE LANDSCAPE

  • WS Teleshop International Handels-GmbH remains the leader in homeshopping in Bulgaria. The Austria-based brand remains so popular that it is virtually synonymous with homeshopping in Bulgaria. The rest of the category is highly fragmented and the remaining value share is divided between several smaller companies.

PROSPECTS

  • Although homeshopping has lost some of its initial popularity among Bulgarians, several companies are making ongoing attempts to resurrect the category’s fortunes. These include Bulgarian homeshopping and e-commerce company Topshop and the Bulgarian subsidiary of Reader’s Digest. As the marketing campaigns of these companies remain comparatively strong, some growth was registered in homeshopping over the review period, and this may continue over the forecast period.

CHANNEL DATA

  • Table 79 Homeshopping by Category: Value 2006-2011
  • Table 80 Homeshopping by Category: % Value Growth 2006-2011
  • Table 81 Homeshopping Company Shares by Value 2007-2011
  • Table 82 Homeshopping Brand Shares by Value 2008-2011
  • Table 83 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 84 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • The growth recorded in internet retailing in Bulgaria during the review period was fast and driven mainly by the growth in popularity of group shopping websites. These group shopping websites are encouraging Bulgarians to try shopping online for the first time. However, even experienced internet users do not fully trust local online retailers or, in many cases, they are unable to find precisely what they are looking for on the internet, and they would generally prefer to stick to internationally renowned internet retailers such as Amazon.com. The trend of shopping from foreign-owned internet retailers, however, is gradually changing as Bulgaria-based internet retailers are constantly becoming more professional. Moreover, given the hefty VAT and customs duties which are inevitably levied on all purchases entering Bulgaria from outside the EU, Bulgarians are increasingly turning to domestic online retailers, or at least ones internet retailers based in the EU.

COMPETITIVE LANDSCAPE

  • Internet retailers in Bulgaria are hard to distinguish because many of them sell a wide variety of products and have not yet established a credible brand image. Although the majority of Bulgaria’s internet shoppers have their favourite online outlets, there is not yet any established leader in internet retailing in Bulgaria.

PROSPECTS

  • Growth in internet retailing in Bulgaria is expected to accelerate and develop dynamically over the forecast period as Bulgaria is already a member of the EU, which reduces the doubts which many foreign retailers previously held about operating in the country and makes it more likely that multinational internet retailers will invest in operating within the country. In addition, the first Bulgarian online payment system, Epay.bg, is already operating successfully and this allows Bulgarians to make internet payments for goods within the country. Epay.bg already has several competitors such as eBG and the international online payment service PayPal, which already operates officially in Bulgaria, a development which was eagerly anticipated by Bulgaria’s most dedicated online shoppers.

CHANNEL DATA

  • Table 85 Internet Retailing by Category: Value 2006-2011
  • Table 86 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 87 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 88 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods retailers in Bulgaria registered positive growth during 2011. The key reason behind this was the opening of several new shopping centres during 2010 and 2011. Many leisure and personal goods retailers opened outlets within these shopping centres and have benefited from higher footfall and higher sales. On the whole, however, the economic recession which continues to affect Bulgaria also compromised growth in leisure and personal goods retailers during the second half of the review period.

CHANNEL FORMATS

  • Chart 19 Leisure and Personal Goods Specialist Retailers: Pulsar in Sofia

CHANNEL DATA

  • Table 89 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 90 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 91 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 92 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 96 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers in Bulgaria has never been fully developed and is currently represented by only one retailer, National Distributors, which operates the Bonjour chain of variety stores. The company also has another retail chain, Yves Rocher, which is present in beauty specialist retailers as well as operating as a wholesaler. National Distributors continues to focus more on this aspect of its retail operations and there have been no new Bonjour outlets opened in recent years. In fact, National Distributors even closed some of its existing Bonjour outlets and only two remain in operation in the capital Sofia. This represents a complete turnaround from the situation which subsisted during the 1990s, when the Bonjour chain was quite popular and its outlets were prominent in the majority of Bulgaria’s major cities.

COMPETITIVE LANDSCAPE

  • National Distributors remained the only company operating in mixed retailers in Bulgaria in 2011. The drop in the number of the company’s outlets has led to a corresponding decline in the fortunes of mixed retailers overall.

PROSPECTS

  • There have been no plans announced that foreign companies are to invest in mixed retailers in Bulgaria during the forecast period. UK-based Marks & Spencer, which operates in mixed retailers in several European countries, has established several outlets in shopping centres across Bulgaria, but these outlets only offer apparel and the company has shown no interest in opening any mixed retail outlets in Bulgaria in the foreseeable future.

CHANNEL DATA

  • Table 97 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2010
  • Table 98 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2010
  • Table 99 Mixed Retailers Company Shares by Value 2007-2011
  • Table 100 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 101 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 102 Mixed Retailers Brand Shares by Selling Space 2008-2011

Vending in Bulgaria - Category Analysis

HEADLINES

TRENDS

  • Unpackaged drinks and packaged drinks accounted for 93% of vending value sales in Bulgaria during 2011. There are a small number of vending machines in the country offering packaged food as well as packaged drinks in particular areas such as airport terminals and cinemas. These vending machines are restricted mainly to Bulgaria’s major cities and sales remained negligible throughout the review period. Vending of cigarettes and personal hygiene products also remains quite limited in Bulgaria, with a small number of these types of vending machines in select locations in large cities such as restaurants and hotels. Sales of these items through vending remained negligible during 2011 as they did throughout the review period. In Bulgaria, vending machines are more popular in captive environments because the relatively low prices of the unpackaged hot drinks which form the bulk of vending value sales are more attractive for consumers than the more expensive vending machines positioned in open and semi-captive locations. Furthermore, people in open locations prefer sitting down to have a drink in a specialist coffee shop and only use vending machines for purchasing hot drinks if they are in a hurry. However, vending was still able to register positive value growth during 2011 as many Bulgarian consumers are attempting to save money on hot drinks, and consuming hot drinks from vending machines is a much cheaper alternative to specialist coffee shops.

COMPETITIVE LANDSCAPE

  • Ovaras Vending and Zagatto remain the leaders in vending in Bulgaria, accounting for a combined 45% of vending value sales during 2011. Both companies have significant experience in vending and own a large number of vending machines which are distributed evenly around Bulgaria’s major cities. The third player in vending is Simek, although this company’s sales accounted for only 3% of vending in Bulgaria during 2011.

PROSPECTS

  • Growth in vending in Bulgaria is expected to slow down further during the forecast period, mainly because of the growing competition coming from other retail categories and the consumer foodservice industry. As the bulk of vending value sales in Bulgaria are accounted for by the sale of unpackaged hot drinks, vending as a retail channel is very vulnerable to competition from chained specialist coffee shops such as Costa Coffee and Starbucks, both of which are aggressively expanding in Bulgaria as they rapidly become the default option for hot drinks on-the-go, especially as they offer a wide variety of quickly prepared coffee options for on-the-go consumption. In order to retain value sales and record growth, Bulgaria’s vending operators will need to diversify their product offerings and add more items such as packaged food to their machines.

CHANNEL FORMATS

  • Chart 20 Vending: Cult in Sofia

CHANNEL DATA

  • Table 103 Vending by Category: Value 2006-2011
  • Table 104 Vending by Category: % Value Growth 2006-2011
  • Table 105 Vending Company Shares by Value 2007-2011
  • Table 106 Vending Brand Shares by Value 2008-2011
  • Table 107 Vending Forecasts by Category: Value 2011-2016
  • Table 108 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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