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Country Report

Retailing in India

May 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

A strong performance in 2011

Despite a slowdown in economic growth and a depreciating rupee, the retailing industry grew strongly in 2011. Inflation coming down to single digits played a vital role in growth in 2011. The downward trend of inflation rates particularly drove value sales of independent small grocers and other retailers, which helped ensure that all categories witnessed growth throughout the year. Other major factors driving retailing growth in India included growing urbanisation, a greater variety of new stores coming into the picture, as well as international brands entering the Indian market.

Foreign direct investment at forefront of trends

The local retail industry plunged into the media limelight in 2011 as the government made drastic moves towards revising legislation surrounding foreign direct investment. International retailers such as Wal-Mart and Tesco had to put retail expansion plans in India on hold, as December 2011 saw the government pull out of its decision to allow 51% foreign direct investment in multi-brand retailing. However, FDI in single-brand retailing was liberalised, with the government allowing 100% FDI in single-brand retailing. This opened up more opportunities for foreign players such as IKEA, Gap, Zara and Marks & Spencer. Consumers will also have wider exposure and benefit from greater supply of their favourite international brands.

Organised retailing strengthens both non-grocery and grocery channels

Modern retailing in India continues to progress at a decent pace. A continuing upsurge of new shopping malls across tier-1 cities dominated the scene among non-grocery retailing, driven by rising disposable incomes among middle-class consumers and property prices faring better amid an economic downturn. Several major domestic retailers, such as Pantaloon Retail India Ltd, Spencer’s Retail Ltd and Reliance Retail Ltd, also started to focus on expanding their outlets into tier-2 and -3 cities. A rise in the number of aspirational customers is also driving the growth in modern retailing.

Hypermarkets increase share of throat

Hypermarkets witnessed the greatest competitive activity throughout 2011, as several major retailers are looking to expand into this arena. During 2011 key domestic retailers such as Pantaloon Retail India Ltd, Future Value Retail Ltd, Reliance Retail Ltd and Aditya Birla Retail Ltd increasingly focussed on opening up more hypermarkets at the end of the review period. Several major retailers feel that hypermarkets can offer a wide variety of choice to consumers with discounted prices, which will attract consumers to their stores. Growth in middle-class incomes and flourishing consumerism is driving the growth of hypermarkets in India.

Strong growth forecast in overall market

A combination of strong expected GDP growth, further retail outlet developments (particularly across tier-2 and -3 cities) and the continued shift of Indian consumers’ desire for new shopping experiences, will ensure strong growth of organised retailing in India over the forecast period. Future opportunities for foreign brands will still be unclear until revisions in FDI in multi-retailing allow retail giants such as Tesco and Carrefour to capitalise on India’s growth. Nevertheless, the retail scene will see a shift over the next couple of years as foreigners such as IKEA and Gap are expected to grow their presence in the country, with more outlets planned.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in India with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in India, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in India for free:

The Retailing in India market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in India?
  • Who are the leading retailers in India?
  • How is retailing performing in India?
  • What is the retailing environment like in India?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in India - Industry Overview

EXECUTIVE SUMMARY

A strong performance in 2011

Foreign direct investment at forefront of trends

Organised retailing strengthens both non-grocery and grocery channels

Hypermarkets increase share of throat

Strong growth forecast in overall market

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Internet retailing

Private label products

FDI (Foreign Direct Investment) in retailing

Retailers focus on tier-2 and -3 cities

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and Carry

  • Table 27 Cash and Carry: Number of Outlets by National Brand Owner: 2009-2011

DEFINITIONS

  • Summary 1 Research Sources

Retailing in India - Company Profiles

Aditya Birla Nuvo Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Aditya Birla Nuvo Ltd: Competitive Position 2011

Amway India Enterprises Pvt Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Amway India Enterprises Pvt Ltd: Competitive Position 2011

Avon Beauty Products India Pvt Ltd in Retailing (India)

Strategic Direction

KEY FACTS

Internet Strategy

Company Background

Private Label

Competitive Positioning

  • Summary 10 Avon Beauty Products India Pvt Ltd: Competitive Position 2011

Bata India Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 13 Bata India Ltd: Competitive Position 2011

Future Value Retail Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 16 Future Value Retail Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 17 Future Value Retail Ltd: Private Labels

COMPETITIVE POSITIONING

  • Summary 18 Future Value Retail Ltd: Competitive Position 2011

Godrej & Boyce Manufacturing Co Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 21 Godrej & Boyce Manufacturing Co Ltd: Competitive Position 2011

Infiniti Retail Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 24 Infiniti Retail Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 25 Infiniti Retail Ltd: Competitive Position 2011

Lifestyle International Pvt Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 28 Lifestyle International Pvt Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 29 Lifestyle International Pvt Ltd: Competitive Position 2011

Next India Retail Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 32 Next Retail India Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 Next Retail India Ltd: Competitive Position 2011

Pantaloon Retail India Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Pantaloon Retail India Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Pantaloon Retail India Ltd: Competitive Position 2011

Reebok India Pvt Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 40 Reebok India Pvt Ltd: Competitive Position 2011

Reliance Retail Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 42 Reliance Retail Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 43 Reliance Retail Ltd: Competitive Position 2011

Shopper's Stop Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Shoppers Stop Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Shoppers Stop Ltd: Competitive Position 2011

Spencer's Retail Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 50 Spencer’s Retail Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 51 Spencer’s Retail Ltd: Competitive Position 2011

Titan Industries Ltd in Retailing (India)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 54 Titan Industries Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Titan Industries Ltd: Competitive Position 2011

Apparel Specialist Retailers in India - Category Analysis

HEADLINES

TRENDS

  • The exponential increase in the costs of elementary inputs such as cotton and fuel caused apparel manufacturers – and in turn, retailers – to elevate unit prices even before additional duties were added by the union budget of 2011-2012. The new budget introduced a 10% excise duty on branded apparel in March 2011. These factors caused most retailers to raise unit prices, with certain economy brands being highly pressed in terms of profit margin. As such, the forecast period may see a decrease in excise duty to avoid stifling growth of branded apparel, which still contributed a minority of apparel retail value sales in 2011.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: adidas in Bangalore
  • Chart 2 Apparel Specialist Retailers: Bata in Bangalore

CHANNEL DATA

  • Table 29 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 30 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 33 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in India - Category Analysis

HEADLINES

TRENDS

  • Direct selling in India encourages women by providing a business opportunity to them, which is driving the growth of direct selling in the country. People have become more aware of different direct selling schemes due to constant education by direct selling stakeholders. The number of direct selling agents continued to grow in 2011, reaching around 2.5 million. The number of distribution agents is increasing, as the aspirations of people to live better in smaller cities increase.

COMPETITIVE LANDSCAPE

  • Amway Enterprises continued to enjoy the leading position in direct selling in 2011, reaching a value share of 38%. Amway has the widest range of products compared with other direct selling companies. It offers a wide-ranging portfolio, consumer healthcare products, beauty and personal care products and household products. The company also had the highest number of direct selling agents across the country in 2011, which helped the company to retain its number one position.

PROSPECTS

  • All major direct selling companies are continuing to penetrate smaller cities, as the focus of these companies is on expanding their distribution network, increasing awareness of the business opportunity and increasing the number of direct selling agents.

CHANNEL INDICATORS

  • Table 35 Direct Selling Agents 2008-2010

CHANNEL DATA

  • Table 36 Direct Selling by Category: Value 2006-2011
  • Table 37 Direct Selling by Category: % Value Growth 2006-2011
  • Table 38 Direct Selling Company Shares by Value 2007-2011
  • Table 39 Direct Selling Brand Shares by Value 2008-2011
  • Table 40 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 41 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in India - Category Analysis

HEADLINES

TRENDS

  • There is a dearth of branded and chained players in the DIY, home improvement and garden centres environment of India. As of 2011, no domestic or international chain commanded significant brand awareness among Indian consumers. DIY and garden centres are virtually negligible in number, while home improvement centres are dominated by independent hardware stores in high street locations and near residential areas. As such, value sales through retail outlets are often driven by product brands rather than retail brands.

CHANNEL DATA

  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 43 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 44 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 45 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in India - Category Analysis

HEADLINES

TRENDS

  • While most independent outlets belonging to electronics and appliance specialist retailers stocked multiple brands at the end of the review period, the phenomenon was rapidly catching up with chained players as well. In 2011 four of the top five electronics and appliance specialist retailers by value sales were multi-brand chains. The ability to offer comparison of pricing and features among various product innovations and brand names put these chains in favour with urban consumers looking to make an informed decision. The popularity of such chains also underlines the low impact of brand loyalty in India, as price and new features continue to determine buying decisions at the different ends of household income segments.

CHANNEL FORMATS

  • Chart 3 Electronics and Appliance Specialist Retailers: Vivek’s in Bangalore

CHANNEL DATA

  • Table 46 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 47 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 48 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 49 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 50 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 51 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 52 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 53 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in India - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores continued to command the second-highest selling space per outlet among non-grocery retailers in 2011. With its unit price second only to department stores, furniture and furnishings stores depended on large display areas to encourage consumer footfall and showcase portfolios. Chained players such as Nilkamal Ltd, Hindware Home Retail Pvt Ltd and Durian Industries Ltd concentrated on further expanding the space operated per outlet in 2011 to differentiate their respective brands from independent outlets.

CHANNEL FORMATS

  • Chart 4 Furniture and Furnishings Stores: @Home in Bangalore
  • Chart 5 Furniture and Furnishings Stores: Style Spa in Bangalore

CHANNEL DATA

  • Table 54 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 55 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 56 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 57 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 58 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 59 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 60 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 61 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in India - Category Analysis

HEADLINES

TRENDS

  • Foreign Direct Investment in multi-brand retail, for years a hot topic, was capped at 51% in November 2011 and put on hold by the Indian Government in December 2011, after political parties opposing FDI in multi-brand retailing. In November 2011, when the government made a nod to FDI in multi-brand retailing, the Committee of Secretaries designed rules for players planning to enter multi brand retailing in India, such as at least 50% of the foreign investment should be devoted to the back-end logistics and supply chain management. FDI in multi-brand retail was allowed to begin in six cities: Delhi, Mumbai, Kolkata, Chennai, Bangalore and Hyderabad. However, due to many political parties opposing FDI in multi-brand retail the government banned multi-brand retail for now. The issue remains a hot topic. The ban was put on FDI in multi-brand retail as political parties felt the entry of large retailers would lead to the closure of thousands of kirana stores in India.

TRADITIONAL COMPARED WITH MODERN

COMPETITIVE LANDSCAPE

  • In 2011, Future Value Retail remained the leader in grocery retailers due to its expansion and the strong performance of its hypermarket format, Big Bazaar. Future Value Retail, which owns brands such as Big Bazaar, Food Bazaar and KBs Fair Price, held a 1% value share in 2011. It was followed by other players such as Reliance Retail and Aditya Birla Retail.

PROSPECTS

  • Based on Euromonitor International’s Country and Consumer research, India’s GDP growth is projected to be over 8% year-on-year over the forecast period. Urbanisation in India is also predicted to continue to grow strongly in tier-2 and -3 cities such as Pune, Nagpur, Nasik and Amritsar. Furthermore, modern grocery retailing is still very small in India and represents an open opportunity for retailers. Thus, outlet expansion in smaller cities is expected to be a forward move by modern grocery retailers in order to cater to the growing number of middle-income households in smaller cities.

CHANNEL FORMATS

  • Chart 6 Reliance Retail Ltd: Reliance Fresh in Bangalore
  • Chart 7 Spencer’s Retail Ltd: Spencer’s Hyper in Bangalore
  • Chart 8 Aditya Birla Retail Ltd: More Store in Bangalore
  • Chart 9 Trent Hypermarket Ltd: Star Bazaar at Bangalore
  • Chart 10 Foodworld Supermarkets Pvt Ltd: Foodworld Store at Bangalore
  • Chart 11 Future Group: Big Bazaar at Bangalore

CHANNEL DATA

  • Table 62 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 63 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 64 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 65 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 66 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 67 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in India - Category Analysis

HEADLINES

TRENDS

  • Although the non-grocery retail in India is highly fragmented with the exception of department stores, the trend is even more pronounced among health and beauty specialist retailers. Nearly 97% of all value sales through this channel were sourced from independent players in 2011, thus highlighting the dominance of such outlets. The contrast is even more apparent in terms of number of outlets, as over 99.5% belonged to independent players. This overtly skewed nature of value sales and outlets overshadowed high growth rates registered by chained players and is likely to continue to do so over the forecast period.

COMPETITIVE LANDSCAPE

  • Apollo Hospitals Enterprises Ltd led health and beauty specialist retailers both in terms of number of outlets and value sales in 2011. However, fragmentation is evident from the fact that the top 10 players by value sales accounted for only 3% of the channel’s value sales in 2011. Second-placed Medplus Health Services Pvt Ltd was still a fair distance away from displacing Apollo Pharmacy in 2011, as the latter enjoyed a much greater geographical presence and varied product portfolio.

PROSPECTS

  • As the contribution of its chained operators to value sales increases over the forecast period, chemists/pharmacies are likely to retain their dominance over health and beauty specialist retailers. With few entrants expected to take on beauty specialist retailing, existing chains will gradually result in an increased share for the channel. Other healthcare specialist retailers are likely to see increased competition as rapidly expanding brands such as Titan Eye+ and Vision Express give competition to regionally dominant chains such as GKB Opticals.

CHANNEL FORMATS

  • Chart 12 Health and Beauty Specialist Retailers: Health & Glow in Bangalore
  • Chart 13 Health and Beauty Specialist Retailers: The Body Shop in Bangalore

CHANNEL DATA

  • Table 68 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 69 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 70 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 71 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 72 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 73 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 74 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 75 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in India - Category Analysis

HEADLINES

TRENDS

  • Dedicated homeshopping channels including HomeShop18 and Star CJ are driving the growth of homeshopping in India. These channels offer several products that store-based retailers offer. These channels also educate consumers regarding the importance of the products and moreover, they are operated 24 hours a day, which also provides convenience for consumers to buy products from home directly.

COMPETITIVE LANDSCAPE

  • HomeShop18 continued to lead homeshopping at the end of the review period, having a value share of 37% in 2011. It was the only 24-hour dedicated homeshopping channel and has better infrastructure and resources support from its parent company, Network 18 group, a media conglomerate in India. HomeShop18 was the fastest growing brand in the homeshopping segment, rising from a 16% share in 2008 to 37% in 2011.

PROSPECTS

  • Leaders in homeshopping, including HomeShop18 and Star CJ Alive, are planning to expand their network and distribution of their products to more cities in the country over the forecast period. They are setting up warehouses in different parts of the country to ensure quick delivery. As there is much more potential in the homeshopping segment, other players are expected to follow HomeShop18 by offering similar brands.

CHANNEL DATA

  • Table 76 Homeshopping by Category: Value 2006-2011
  • Table 77 Homeshopping by Category: % Value Growth 2006-2011
  • Table 78 Homeshopping Company Shares by Value 2007-2011
  • Table 79 Homeshopping Brand Shares by Value 2008-2011
  • Table 80 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 81 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in India - Category Analysis

HEADLINES

TRENDS

  • Over the review period Internet availability saw huge growth as consumers could enjoy several payment methods, including cash on delivery, debit, credit cards, cheques and drafts. As consumers had many alternatives for payment available it encouraged customers to buy more products online.

COMPETITIVE LANDSCAPE

  • Dell India was still leading the Internet retailer in 2011, holding a value share of 23%. Dell India’s ability to offer convenience as well as develop secure environment for payment helped the company to retain its lead in Internet retailing. The perception of less risk among Indian consumers when buying consumer electronics products also supported sales of Dell via Internet retailing.

PROSPECTS

  • Internet retailing growth in India will mainly be driven by products such as consumer electronics, consumer appliances and media products over the forecast period, as they are perceived as less risky among Indian consumers. Several major players in Internet retailing are providing warranties for products which is encouraging consumers to buy online. Moreover, these players also offer products at lower prices compared with store-based retailers, which will drive Internet retailing growth over the forecast period. Most players are planning to enter new cities in order to provide more convenience to consumers, which will also fuel growth.

CHANNEL DATA

  • Table 82 Internet Retailing by Category: Value 2006-2011
  • Table 83 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 84 Internet Retailing Company Shares by Value 2007-2011
  • Table 85 Internet Retailing Brand Shares by Value 2008-2011
  • Table 86 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 87 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in India - Category Analysis

HEADLINES

TRENDS

  • Jewellers are dominant within leisure and personal goods specialist retailers in India, accounting for 88% of value sales in 2011. Despite conservative spending from consumers, jewellers largely retained their contribution to overall channel sales from before the review period. As such, pricing strategies, outlet sizes and brand developments within jewellers tend to affect the entire leisure and personal goods environment in India. As of 2011, media product stores – the second-largest channel by value sales – was at a fair distance from challenging the influence of jewellers.
  • Chart 14 Leisure and Personal Goods Specialist Retailers: Olympic in Bangalore
  • Chart 15 Leisure and Personal Goods Specialist Retailers: Landmark in Bangalore

CHANNEL DATA

  • Table 88 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 89 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 90 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 91 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 92 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 95 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in India - Category Analysis

HEADLINES

TRENDS

  • The three leading brands among mixed retailers – Lifestyle, Shoppers Stop and Pantaloons – all sourced a majority of their value sales from their apparel ranges in 2011. This includes both private label products pushed through brand visibility in these stores and nationally renowned brands which have already established a reliable brand image over the review period. These brands tried to diversify product portfolios through shop-in-shop counters or sections dedicated to home improvement, jewellery and electronics among others. However, the branded chains mentioned above were often frequented for foreign apparel brands which have limited retail availability in India. Mixed retailer chains having a much larger outlet presence (for example Megamart and Fabindia) as of 2011 were even more reliant on apparel, as they introduced other product types only in the latter half of the review period.

COMPETITIVE LANDSCAPE

  • Lifestyle International Pvt Ltd was the leader among mixed retailers by value sales in 2011, as its flagship brand, Lifestyle, commanded an exceptional sales per outlet statistic. Accounting for nearly 20% of all department store value sales in 2011, the company went past Shoppers Stop Ltd to secure the number one position as its same store sales appreciated significantly over the year. Third-placed Pantaloon Retail India Ltd, operating through the brand Pantaloons, also registered double-digit growth. The brand equity enjoyed by the top three players was demonstrated in that 55% of department stores’ value in 2011 was sourced by outlets they operated.

PROSPECTS

  • The forecast period is likely to see an emphasis on selling space per outlet, as department stores will look to differentiate themselves from specialist retailers. Retaining the image of being variety-oriented brands with large selling space is likely to aid this strategy over the next few years. Another factor which may have an impact is the slowdown of aggressive expansion plans from ‘value’ retail brands such as Megamart and Fabindia over the forecast period, thus giving an opportunity to chains with mid-priced and premium positioning to influence channel level selling space per outlet.

CHANNEL FORMATS

  • Chart 16 Mixed Retailers: Shoppers Stop in Bangalore
  • Chart 17 Mixed Retailers: Westside in Bangalore

CHANNEL DATA

  • Table 96 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 97 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 98 Mixed Retailers Company Shares by Value 2007-2011
  • Table 99 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 100 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 101 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 102 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 103 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in India - Category Analysis

HEADLINES

TRENDS

  • Vending in India remains a small channel, as machines are found in only a very limited number of locations, present only in some shopping malls and airports in major cities over the review period. Mainly soft drinks are sold through vending machines, as well as some magazines and chocolate products.

PROSPECTS

  • With the huge number of shopping malls developing across India, vending machine players may consider this trend as a solid platform for growth in the next few years. Although there is opportunity for growth over the forecast period, some of the major factors for vending machines in India are: security, as the machines do not offer the same level of service as a shopkeeper; lack of storage and lack of technology infrastructure.

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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