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Country Report

Retailing in Norway

May 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing in Norway has moderate growth

In 2011, retailing in Norway increased by 4% in current value terms, which was marginally higher than review period CAGR. The market was underpinned by higher growth in discounters as consumers adopted a more cautious attitude towards spending.

Internet changes shopping habits

Easy online access is changing consumer shopping habits in Norway. Although internet retailing had marginal 1% value share of total retailing, its effect was larger than the figure suggests. Online shopping makes it easier to compare prices, evaluate choices, and exchange opinions with other buyers.

Rebound for non-grocery retailers

Grocery retailers had 4% value increase in 2011, compared to 6% in non-grocery retailers. While retailing increased overall in 2011, non-grocery retailers had the biggest rebound with a gain of four percentage points. Many Norwegians began to purchase non-essential items that were postponed during the period of economic uncertainty.

Norgesgruppen ASA continues to lead retailing

Four grocery retailers, Norgesgruppen ASA, Coop Norge Handel AS, Reitangruppen AS, and ICA Norge AS, continue to lead retailing in Norway with a combined value share of 39%. Norgesgruppen continued its leading position in 2011 while Coop Norge Handel and Reitangruppen strengthened their positions with marginal gains. ICA Norge's value share continued to decline in 2011.

Downward price pressure dampens forecast growth

Retailing in Norway is expected to increase by a constant value CAGR of 2.2% over the forecast period. The cautious attitudes regarding consumer spending are likely to place downward pressure on product prices to be reflected in low constant value growth. Non-store retailing will significantly outperform store-based retailing over the forecast period, led by internet retailing.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Norway with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Norway, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Norway for free:

The Retailing in Norway market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Norway?
  • Who are the leading retailers in Norway?
  • How is retailing performing in Norway?
  • What is the retailing environment like in Norway?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Norway - Industry Overview

EXECUTIVE SUMMARY

Retailing in Norway has moderate growth

Internet changes shopping habits

Rebound for non-grocery retailers

Norgesgruppen ASA continues to lead retailing

Downward price pressure dampens forecast growth

KEY TRENDS AND DEVELOPMENTS

Economy recovers slowly

Internet retailing

  • Summary 1 Internet Habits of Norwegian Consumers by Age Group: 2011

Government regulation encourages competition

Premium private label drives sales

Consumer power continues to grow

Focus on corporate social responsibility (CSR)

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and Carry

DEFINITIONS

  • Summary 2 Research Sources

Retailing in Norway - Company Profiles

Apokjeden AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 5 Apotek1: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 6 Norsk Kundebarometer: Customer satisfaction and loyalty survey, 2010
  • Summary 7 Apokjeden AS: Competitive Position 2011

Boots Norge AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 10 Boots Norge AS: Internet Retailing Sales

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 Boots Norge AS: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Norsk Kundebarometer: Customer satisfaction and loyalty survey, 2010
  • Summary 13 Boots Norge AS: Competitive Position 2011

Byggmakker / Norgros AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 16 Byggmakker/Norgros AS: Competitive Position 2011

Coop Norge Handel AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Table 27 Coop Norge Handel AS: Private label share by chain 2010
  • Summary 19 Coop Norge Handel AS: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Coop Norge Handel AS: Competitive Position 2011

Europris AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 23 Europris AS: Competitive Position 2011

Gresvig ASA in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 26 Gresvig ASA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 27 Gresvig ASA: Competitive Position 2011

ICA Norge AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 30 ICA Norge AS: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 31 ICA Norge AS: Competitive Position 2011

IKEA AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 34 IKEA AS: Competitive Position 2011

Komplett AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 37 Komplett ASA: Competitive Position 2011

Løvenskiold Handel AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Summary 40 Maxbo outlets by type

PRIVATE LABEL

  • Summary 41 Løvenskiold Handel AS: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 42 Løvenskiold Handel AS: Competitive Position 2011

Lykke AS - Konsern (Bunnpris-Kjeden) IK in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 45 Lykke AS – Konsern (Bunnpris Kjeden) IK: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 46 Lykke AS – Konsern (Bunnpris Kjeden) IK: Competitive Position 2011

NMD AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 49 NMD AS: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 50 Norsk Kundebarometer: Customer satisfaction and loyalty survey, 2010
  • Summary 51 NMD AS: Competitive Position 2011

Norgesgruppen ASA in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 54 Norgesgruppen ASA: Internet Retailing Share of Sales

COMPANY BACKGROUND

  • Summary 55 Norgesgruppen ASA: Outlets by Chain

PRIVATE LABEL

  • Summary 56 Norgesgruppen ASA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 57 Norgesgruppen: Competitive Position 2011

Reitan Service Handel AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 60 Reitan Service Handel AS: Competitive Position 2011

Reitangruppen AS in Retailing (Norway)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 63 Rema 1000: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 64 Reitangruppen AS: Competitive Position 2011

Apparel Specialist Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Clothing prices continued to fall to the lowest levels since the 1980s in contrast to a significant increase in the overall consumer price index in Norway. Statistics Norway reports clothing and footwear prices were 53.4% of prices in 1998 while consumer prices overall increased to 130% of the level of 1998 prices. Declining prices contributed to dynamic growth in volume sales to drive 4% growth in current value sales in 2011. Norwegian consumers benefited from the strong Norwegian krone contributing to lower prices for imported goods.

CHANNEL DATA

  • Table 28 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 29 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 30 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 35 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Norway - Category Analysis

HEADLINES

TRENDS

  • In 2011, the growing importance of communication among individuals about products and markets created new opportunities for direct sellers. Modern consumers want to understand both the brand and the company behind the brand before making their purchase decisions. This is a core benefit to direct selling where customers purchase directly from a knowledgeable sales person who can provide added value in terms of service and additional information about the company. Norwegian direct sellers such as Herbalife are leveraging this trend adding distribution channels such as internet retailing. Other direct sellers, such as Eqology, are investing in building strong brands which reflect consumer tastes.

COMPETITIVE LANDSCAPE

  • The competitive landscape for direct selling is comprised of many players with small value share of less than 13%. Value share for direct sellers is difficult to estimate. Sales agents are often registered as individual companies which adds to the complexity of tracking overall company sales. Sales data for consumer health 2012 is derived from several sources, including company sales from the Brønnøysund, information from the Norwegian Direct Sales Association, and, in some cases, sales data directly from the company. Euromonitor International considers the membership list of the Norwegian Direct Sales Association to represent the major players in Norway which are represented in share data. Names of additional direct sellers present in the Brønnøysund Register of Norwegian companies were not included in data.

PROSPECTS

  • A larger number of direct sellers, both international and domestic, may appear in Norway during the forecast period with social media channels facilitating their market entry. The integration of the internet into their marketing channels enables direct sellers to provide their agents with a valuable infrastructure to help sell the products. Instead of relying solely on word of mouth or home party, internet channels allow direct sellers to find new customers and maintain communication more easily. Online marketing allows direct sellers to present their brands consistently.

CHANNEL DATA

  • Table 36 Direct Selling by Category: Value 2006-2011
  • Table 37 Direct Selling by Category: % Value Growth 2006-2011
  • Table 38 Direct Selling Company Shares by Value 2007-2011
  • Table 39 Direct Selling Brand Shares by Value 2008-2011
  • Table 40 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 41 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Norway - Category Analysis

HEADLINES

TRENDS

  • Successful DIY, home improvement and garden centres outlets offer value-added services for a more demanding customer base seeking one stop shopping. The retail environment for DIY, home improvement and garden centres was characterised by more players competing for the same group of customers in a stable market. This resulted in tougher competition and lower prices. Chains such as Jula Norge resorted to offering lower prices. Other chains such as Maxbo attempted to increase customer loyalty by adding services. Maxbo offers many of the same value-added services as its competitors such as gift cards, financing options, references for craftsmen, tool rental, and home delivery of purchases. Maxbo also offers an online series called Klart du kan! (Yes, you can!) explaining how to do home improvements. Additional services such as training courses provide extra value to help Maxbo maintain customer loyalty in spite of the threat of low price competitors.

CHANNEL DATA

  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 43 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 44 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 49 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliance specialist retailers turned to megastores to sell their products in 2011. Elkjøp Nordic invested heavily in megastores and was joined by Expert with its XL stores in 2011. The megastore concept offers a new shopping experience, whereby all consumer electronics and appliance products are gathered together in one outlet. Norwegian megastores have a sales area of 4,000-4,500 sq m; substantially larger than warehouse stores, with a sales area of 1,000-3,000 sq m. In September 2010, Elkjøp Nordic opened the sixth outlet in its chain of megastores in Norway since 2008. The new outlet was opened during a period of poor channel performance, and competitors are unlikely to follow Elkjøp Nordic’s lead.

CHANNEL DATA

  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 51 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 52 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 57 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Norway - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores increased by 5%, which was in line with overall retailing performance in 2011. The increase was due to the expected improvement of the housing market which will drive growth in furniture and furnishings stores. According to Statistics Norway, expenditure on furniture and furnishings accounted for 11% of total consumption in 2007 and declined to 10% in 2009, evidence of continued consumer caution following the global financial crisis. Consumption is likely to rebound in the short-term following the upturn in spending on housing.

CHANNEL DATA

  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 59 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 60 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 61 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 62 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 65 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Over the review period, industry structure changed to benefit three of the four major grocery retailers. In 2010, the Norwegian government established a group call the Food Chain Evaluation Committee (Matvarekjedeutvalget) consisting of representatives from government, grocery, and other interest groups. It conducted an in-depth evaluation about whether the industry structure in 2011 ultimately benefits consumers. In April 2011, the committee presented a number of conclusions and recommendations about how to improve conditions in grocery retailers. One of the conclusions stated that leading grocery retailers engage in non-competitive practices. The conclusions were hotly debated in the industry and were still under evaluation in 2011.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Four companies dominate the highly consolidated grocery retail environment in Norway holding a combined value share of 80% in 2011. Norgesgruppen (31%) is the leader in grocery retailers followed by Coop Norge Handel (20%), Reitangruppen (17%) and ICA Norge (11%). Downward pressure on prices evident in 2011 reflects the intense competition among the grocery retailers.

PROSPECTS

  • ICA Norge aims to recover in the short term by repositioning the ICA retail brands. ICA Norge plans to develop two tier retail brands consisting of Rimi discounters offering low prices for everyday products and ICA Supermarked/Maxi with a broader range, particularly in fresh food. The ICA Nær chain will be transformed in Rimi, mini Rimi or other grocery outlets. A new concept is under way to develop a greater focus on fresh products for ICA Supermarked.

CHANNEL DATA

  • Table 66 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 67 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 68 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 69 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 70 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 71 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Norwegian consumers want more information about the products they purchase, especially personal care products. Consumers want assurance the products have safe ingredients, reasonable prices, and where they are sourced. The reputation of retailers has an integral role in building trust in the products they sell. Retailers need to be selective about the brands they sell.

COMPETITIVE LANDSCAPE

  • Norway’s three leading chemists/pharmacies retailers control 60% of sales in health and beauty specialist retailers. NMD AS (Vitusapotek/Ditt Apotek) and Apokjeden AS (Apotek1) both held a value share of 17% followed closely by Boots Apotek in third place with a 14% share. According to the Norwegian Pharmacy Association, overall turnover for chemists/pharmacies is broken down into 63% prescription medicines, 10% non-prescription medicines and 26% other products.

PROSPECTS

  • Integration of internet into store retailing operations will be a success during the forecast period. Consumer shopping habits are changing, especially in categories overpopulated with complicated products such as skin care where the ultimate selection often requires reading about the product. Consumers are researching their purchases, comparing prices, and discussing their choices online. Retailers targeting younger segments are already integrating blogs, Facebook, and Twitter into their marketing communication.

CHANNEL DATA

  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 73 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 74 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 75 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 76 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 79 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Norway - Category Analysis

HEADLINES

TRENDS

  • Homeshopping catalogues remained a source for good deals irrespective of the product offering in 2011. Norwegians traditionally associated homeshopping catalogues with low prices and inferior quality product offerings. While many of the homeshopping retailers, including Ellos and Cellbes, upgraded their product ranges to include widely recognised international brands such as Nike and Puma to combat their reputation for inferior quality, customers continued to expect a rebate or some kind of special offer. The La Redoute fashion catalogue includes rebates and special offers for French designer clothes; recognition that Norwegians enjoy luxury at discount prices, especially when purchasing from homeshopping catalogues.

COMPETITIVE LANDSCAPE

  • In 2011, the homeshopping companies are defined as companies where customers placed orders by phone or mail. Homeshopping companies use a variety of methods to present their product offerings to customers that includes printed catalogues, fliers, customer magazines, newspaper inserts and telephone sales. The also often employ multichannel retail strategies consisting of internet, mail order, telephone and store-based channels. The interaction and overlap of these channels makes it difficult to reliably estimate the share of homeshopping for individual companies. In general, turnover for homeshopping catalogues is declining as consumers migrate to internet retailing, so a decline in homeshopping sales may be offset by gains in internet sales. Share values are based on companies included under NACE branch code 47.912 (mail order/internet retailers), sales reported to Brønnøysund Register and Euromonitor International estimates.

PROSPECTS

  • Growth in internet retailing is expected to continue to dampen sales of homeshopping companies. In order to succeed, homeshopping companies should integrate online retailing into their product offering.

CHANNEL DATA

  • Table 80 Homeshopping by Category: Value 2006-2011
  • Table 81 Homeshopping by Category: % Value Growth 2006-2011
  • Table 82 Homeshopping Company Shares by Value 2007-2011
  • Table 83 Homeshopping Brand Shares by Value 2008-2011
  • Table 84 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 85 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Norway - Category Analysis

HEADLINES

TRENDS

  • The rise of multi-channel distribution intensified competition as retailers became more alike in 2011. In earlier years consumers used either internet retailers to browse online and place their orders or visited a store. In 2011, consumers browsed online to find the best prices from internet retailers and stores and often purchased their products directly from the store. To offset this advantage, internet retailers such as Komplett added pick-up stations where customers can pick up or return packages directly. Using multi-channel distribution encouraged comparison shopping and price competition. Multi-channel distribution enabled consumers to shop more effectively. Consumers were better able to identify the product that suited their needs, find the best price and purchase through the most convenient distribution channel.

COMPETITIVE LANDSCAPE

  • Share values in this report are purely for internet retailers and combination store and internet retailers. The share values for many of the purely internet retailers are based on sales data provided by the companies. Estimating shares for retailers with multi-distribution channels is a more complex undertaking where allocating a suitable value share per distribution channel requires a thorough examination of each company and applying benchmarks from other countries.

PROSPECTS

  • Conditions are prime for further growth in internet retailing. A greater number of Norwegians possess the technology to facilitate online shopping both at home and on the go. More than 90% of Norwegians have access to internet at home and smartphones account for more than 50% of sales of new mobile phones. Subscribers to the new Smartphones buy subscriptions with high capacity for surfing the internet, but research by the Norwegian Post and Telecommunications Authority shows only a minor amount of this capacity is used in 2011 for tasks such as checking e-mail. Development of social media such as Facebook and Twitter combined with availability of advanced technology is likely to make a positive contribution to sales growth during the forecast period.

CHANNEL DATA

  • Table 86 Internet Retailing by Category: Value 2006-2011
  • Table 87 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 88 Internet Retailing Company Shares by Value 2007-2011
  • Table 89 Internet Retailing Brand Shares by Value 2008-2011
  • Table 90 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 91 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Like other retail formats, leisure and personal goods specialist retailers experienced downward pressure on prices. Retail chains, such as XXL Sport & Villmark, were able to provide the best prices and had the highest gains in value share. Norwegians have a more cautious attitude towards discretionary spending, especially concerning luxury products.

CHANNEL DATA

  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Norway - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers benefited from the cautious spending patterns adopted by Norwegians after the global financial crisis. Although the domestic effects of the global financial crisis were mild, Norwegian consumers had the same problems as in neighbouring European countries because of precarious financial circumstances. Greater interest in economising was reflected in growing sales for formats offering products at discount prices such as grocery discounters and mixed retailers.

COMPETITIVE LANDSCAPE

  • Mixed retailers has a minor role in the Norwegian retailing landscape. The format consists of several retail brands including Europris, Nille, Steen & Strøm Magasin, and a Danish chain called Søstrene Grene with respective value shares of 62%, 25%, 10%, and 1%. There was no turnover for either mass merchandisers or warehouse stores in 2011.

PROSPECTS

  • The CAGR for mixed retailers is predicted to increase to 6% during the forecast period from a CAGR of 1.5% during the review period. Continued investment in the expansion and upgrading of variety stores underpinned by growth of discounters is expected to contribute to an increase in constant value growth.

CHANNEL DATA

  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 102 Mixed Retailers Company Shares by Value 2007-2011
  • Table 103 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 104 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 105 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Norway - Category Analysis

HEADLINES

TRENDS

  • The overall popularity of discounting in grocery retailers influenced marketing practices in vending in 2011. Vending machines started to offer packaged foods products at the same prices as in grocery retailers. In 2011, Selecta vending machines advertised a deal where consumers could buy Twix and Snickers for NOK20 instead of NOK28. These offers became popular in grocery stores after Norwegian laws were changed in 2009 to allow bonus purchases. Special offers made the vending channel more competitive with grocery stores especially related to sale of impulse food. Attractive pricing options provided an extra incentive for consumers to purchase a grab and go snack on impulse.

COMPETITIVE LANDSCAPE

  • Vending sales are concentrated in Norway with two multinationals accounting for combined 66% value share. Coca-Cola and Selecta AS dominate the vending channel in Norway with respective shares of 43% and 23% in 2011. A fragmented group of vendors accounts for the remaining share. Both companies have nationwide coverage.

PROSPECTS

  • Traditional vending with coins is disappearing. In 2011, more vending machines accept payment with cards rather than cash. Norwegian customers prefer to pay even small purchase amounts with cards as demonstrated by an increase of 10% in the total purchases made with cards to 1.1 billion transactions in 2010 to reach NOK435 billion, according to Nets Norge AS, a Norwegian financial services company. Only difference between bank and vending is that customers must include the code number for the product. In 2011, there were more than 30,000 vending machines in Norway of which 95% were based on cash payment. Representatives from Norwegian company Cashfree Vending AS believe card payment will increase vending sales by 37%. Payment by card paves the way for sale of more expensive products through vending machines. Card payment leads to lower price sensitivity and higher degree of impulse purchases.

CHANNEL DATA

  • Table 108 Vending by Category: Value 2006-2011
  • Table 109 Vending by Category: % Value Growth 2006-2011
  • Table 110 Vending Company Shares by Value 2007-2011
  • Table 111 Vending Brand Shares by Value 2008-2011
  • Table 112 Vending Forecasts by Category: Value 2011-2016
  • Table 113 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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