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Country Report

Retailing in Singapore

Jan 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Singapore with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Singapore, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Singapore for free:

The Retailing in Singapore market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Singapore?
  • Who are the leading retailers in Singapore?
  • How is retailing performing in Singapore?
  • What is the retailing environment like in Singapore?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Recovery of the economy spurs growth

Singapore experienced stronger growth than expected in 2010, due to a better economic performance in the first quarter of 2010, and stronger than expected economic growth in the second quarter. The recovery of the economy, coupled with improved consumer confidence, led to an increase in spending in 2010. Consumers started spending more on items which they had cut back on previously, during the recession. Also, there was a shift in consumers’ shopping habits. Consumers moved away from being price-conscious, and started placing a greater emphasis on convenience and the shopping experience. There was also a trend of consumers trading-up.

Supply of new retail space propels growth

A continuation from 2009, 2010 saw the opening of new malls, such as Knightsbridge at Grand Park Orchard hotel along the Orchard Road shopping belt, and suburban malls such as Nex at Serangoon and Clementi Mall. In addition, the two highly anticipated integrated resorts – Resorts World Sentosa and Marina Bay Sands – were opened in 2010. The supply of new retail space gave retailers a chance to expand their reach. The two integrated resorts, in particular, were home to several international luxury brands.

Independent retailers face strong competition from major players

Both grocery and non-grocery independent retailers faced strong competition from major players in 2010. This was largely due to major players expanding their reach with the opening of new stores, and a shift in consumers’ shopping habits. In grocery retailing, the shift in consumers’ shopping patterns saw them patronising hypermarkets, supermarkets and convenience stores instead of wet markets and small grocery retailers. Consumers were willing to pay more for convenience and a pleasant shopping environment. In addition, consumers were more sophisticated, and there was demand for premium grocery products. Similarly, in non-grocery retailing, consumers traded up, and were willing to spend more on premium products.

Grocery retailers maintain their lead in retailing

Grocery retailers maintained their lead in retailing in 2010. Grocery retailing is dominated by major players, compared with non-grocery retailing, which is highly fragmented. NTUC FairPrice Co-operative was the leading player in retailing in 2010, followed by Dairy Farm International Holdings. Both have wide geographical reach due to their large number of stores. The opening of new stores further contributed to growth. Besides store-based retailing, both players operate online retailing platforms, which helped to expand their reach and boosted their performance.

Healthy performance is expected over the forecast period

Retailing is expected to see a healthy performance over the forecast period. The economy is expected to continue to recover, and Singapore is expected to remain competitive to attract investment. Also, the completion of the two integrated resorts, and an expected increase in visitor arrivals, are expected to drive retail growth. One of the integrated resorts, Marina Bay Sands, received 125,000 visitors daily, and half a million people entered the casino in the month of June 2010 alone. The Singapore Tourism Board has reported that it aims to attract 17 million visitors, and have annual tourism revenue of S$30 billion by 2015.

Table of Contents

Table of Contents

Retailing in Singapore - Industry Overview

EXECUTIVE SUMMARY

Recovery of the economy spurs growth

Supply of new retail space propels growth

Independent retailers face strong competition from major players

Grocery retailers maintain their lead in retailing

Healthy performance is expected over the forecast period

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Internet retailing

Government regulation

Private label

Increased visitor arrivals boost the economy

Increase in luxury retailers

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Singapore - Company Profiles

Benjamin Holdings Ltd, FJ - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 FJ Benjamin Holdings Ltd: Gap in Singapore
  • Chart 2 FJ Benjamin Holdings Ltd: Guess in Singapore
  • Chart 3 FJ Benjamin Holdings Ltd: Raoul in Singapore

PRIVATE LABEL

  • Summary 4 FJ Benjamin Holdings Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 FJ Benjamin Holdings Ltd: Competitive Position 2010

Best World International Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 8 Best World International Ltd: Competitive Position 2010

Carrefour Singapore Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 Carrefour Singapore Pte Ltd: Carrefour in Singapore

PRIVATE LABEL

  • Summary 11 Carrefour Singapore Pte Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Carrefour Singapore Pte Ltd: Competitive Position 2010

Courts (Singapore) Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 15 Courts (S) Pte Ltd: Competitive Position 2010

Dairy Farm International Holdings Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 18 Dairy Farm International Holdings Ltd: Internet Presence

COMPANY BACKGROUND

  • Chart 5 Dairy Farm International Holdings Ltd: Guardian in Singapore
  • Chart 6 Dairy Farm International Holdings Ltd: Jasons Market Place in Singapore
  • Chart 7 Dairy Farm International Holdings Ltd: Shop N Save in Singapore

PRIVATE LABEL

  • Summary 19 Dairy Farm International Holdings Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Dairy Farm International Holdings Ltd: Competitive Position 2010

Ikano Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 23 Ikano Pte Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 24 Ikano Pte Ltd: Competitive Position 2010

Mustafa Holdings Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 27 Mustafa Holdings Pte Ltd: Competitive Position 2010

NTUC Fairprice Co-operative Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 30 NTUC Fair price Co-operative Pte Ltd: Internet Presence

COMPANY BACKGROUND

  • Chart 8 NTUC FairPrice Co-operative Pte Ltd: Cheers in Singapore
  • Chart 9 NTUC FairPrice Co-operative Pte Ltd: FairPrice Xpress in Singapore

PRIVATE LABEL

  • Summary 31 NTUC FairPrice Co-operative Pte Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 NTUC FairPrice Co-operative Pte Ltd: Competitive Position 2010

Pertama Holdings Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 35 Pertama Holdings Ltd: Competitive Position 2010

Robinson & Co (S) Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 10 Robinson & Co (S) Pte Ltd: Robinsons in Singapore
  • Chart 11 Robinson & Co (S) Pte Ltd: Marks & Spencer in Singapore
  • Chart 12 Robinson & Co (S) Pte Ltd: John Little in Singapore
  • Chart 13 Robinson & Co (S) Pte Ltd: Fat Face in Singapore
  • Chart 14 Robinson & Co (S) Pte Ltd: River Island in Singapore

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 38 Robinson & Co (S) Pte Ltd: Competitive Position 2010

Royal Sporting House (RSH) Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 15 Royal Sporting House Ltd: Ted Baker in Singapore
  • Chart 16 Royal Sporting House Ltd: Pull & Bear in Singapore
  • Chart 17 Royal Sporting House Ltd: Zara in Singapore
  • Chart 18 Royal Sporting House Ltd: Mango in Singapore

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 41 Royal Sporting House Ltd: Competitive Position 2010

Sheng Siong Supermarket Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 19 Sheng Siong Supermarket Pte Ltd: Sheng Siong in Singapore

PRIVATE LABEL

  • Summary 44 Sheng Siong Supermarket Pte Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 45 Sheng Siong Supermarket Pte Ltd: Competitive Position 2010

Takashimaya (Singapore) Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 48 Takashimaya (Singapore) Pte Ltd: Competitive Position 2010

Toys LiFung (Asia) Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 20 Toys Li Fung (Asia) Ltd: Toys “R” Us in Singapore

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 51 Toys LiFung (Asia) Ltd: Competitive Position 2010

Watson's Personal Care Stores Pte Ltd - Retailing - Singapore

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 21 Watson’s Personal Care Stores Pte Ltd: Watson’s in Singapore

PRIVATE LABEL

  • Summary 54 Watson’s Personal Care Stores Pte Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Watson’s Personal Care Stores Pte Ltd: Competitive Position 2010

Clothing and Footwear Specialist Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • There was an influx of new retail space in 2010. New retail space included shopping centres at suburban areas such as Serangoon Central, Bedok and Clementi. New retail space along the Orchard Road shopping belt included Knightsbridge at Grand Park Orchard hotel and Scape at Somerset. In addition, the two integrated resorts – Resorts World Sentosa and Marina Bay Sands – were ready in 2010, contributing to new retail space.

CHANNEL FORMATS

  • Chart 22 Clothing and Footwear Specialist Retailers: This Fashion in Singapore
  • Chart 23 Clothing and Footwear Specialist Retailers: Esprit in Singapore
  • Chart 24 Clothing and Footwear Specialist Retailers: Topshop & Topman in Singapore
  • Chart 25 Clothing and Footwear Specialist Retailers: bebe in Singapore
  • Chart 26 Clothing and Footwear Specialist Retailers: Charles & Keith in Singapore

CHANNEL DATA

  • Table 27 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 28 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 29 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 30 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 31 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 32 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 33 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 34 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Singapore - Category Analysis

HEADLINES

TRENDS

  • Revamped shopping malls and the opening of new malls such as Nex at suburban Serangoon stifled the growth of direct selling. Also, consumers are becoming more familiar with technology, and thus turning to internet retailing instead of direct sellers for their needs. During the recession there was an increase in the number of people joining direct selling companies, mainly due to lay-offs and difficulties in finding a job. With the recovery of the economy, many left their jobs at direct selling companies.

COMPETITIVE LANDSCAPE

  • Amway led direct selling in 2010. This is largely due to its strong brand equity and loyal customer base. Besides being one of the more established direct selling companies in Singapore, it has a broad product portfolio, ranging from beauty and personal care to consumer healthcare.

PROSPECTS

  • Direct selling is expected to see slower growth over the forecast period, as consumers turn to physical stores and internet retailing. Also, as the economy continues to improve, fewer people will join direct selling companies as salespersons.

CHANNEL DATA

  • Table 35 Direct Selling by Category: Value 2005-2010
  • Table 36 Direct Selling by Category: % Value Growth 2005-2010
  • Table 37 Direct Selling Company Shares by Value 2006-2010
  • Table 38 Direct Selling Brand Shares by Value 2007-2010
  • Table 39 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 40 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Singapore - Category Analysis

HEADLINES

TRENDS

  • The improvement in the economy and consumer confidence led to a better performance in DIY, home improvement and garden centres in 2010. Consumers were willing to spend on renovating and fixing their homes. In addition, an increase in residential and office space led to an increase in current value growth.

CHANNEL FORMATS

  • Chart 27 DIY, Home Improvement and Garden Centres: Home-Fix in Singapore
  • Chart 28 DIY, Home Improvement and Garden Centres: Self Fix in Singapore

CHANNEL DATA

  • Table 41 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 43 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 44 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 47 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • The improvement in the economy and consumer confidence in 2010 led to a better performance for electronics and appliance specialist retailers compared with 2009. For instance, the annual consumer electronics fair in 2010 was the highest in terms of attendance and sales in its eight year history. Consumers spent S$68 million over four days. Also, there were new store openings by major players such as Challenger Technologies and OSIM International.

CHANNEL FORMATS

  • Chart 29 Electronics and Appliance Specialist Retailers: Challenger in Singapore
  • Chart 30 Electronics and Appliance Specialist Retailers: OSIM in Singapore
  • Chart 31 Electronics and Appliance Specialist Retailers: Harvey Norman in Singapore

CHANNEL DATA

  • Table 49 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 51 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 52 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 55 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Singapore - Category Analysis

HEADLINES

TRENDS

  • There was an increase in residential and office space in 2010, leading to demand for furniture and furnishings. For instance, a total of approximately 6,700 private housing units were completed in 2010, and completed office space stood at 257,000 sq m. In addition, the economy and consumer confidence improved, leading to increased consumer spending on furniture and furnishings.

CHANNEL FORMATS

  • Chart 32 Furniture and Furnishings Stores: Courts in Singapore
  • Chart 33 Furniture and Furnishings Stores: Barang Barang in Singapore

CHANNEL DATA

  • Table 57 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 59 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 60 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 61 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 62 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 63 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • New retail space such as Triple One Somerset at Orchard Road and Nex shopping centre at suburban Serangoon gave retailers opportunities to expand. The shift in consumers’ tastes and shopping patterns saw them patronising hypermarkets, supermarkets and convenience stores, to the detriment of wet markets and small grocery retailers.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • NTUC FairPrice Co-operative led grocery retailing in 2010. Its hypermarkets, supermarkets and convenience stores contributed to achieving a 29% share of value sales in grocery retailing in 2010. This was due to its extensive geographical reach, and new store openings in 2010. It opened two FairPrice Finest supermarkets in 2010, at Orchard Road and at suburban Marine Parade. It also opened numerous Cheers convenience stores, and this aided its value sales growth. NTUC FairPrice Co-operative also saw the biggest increase in value sales in 2010.

PROSPECTS

  • A shift in consumers’ shopping habits is expected to drive grocery retailing in the forecast period. Consumers will become more sophisticated and seek premium, high quality produce. This will come about as consumers are introduced to international cuisines from their travels abroad, from the establishment of new food outlets, and the wide array of cooking shows available on television and online. The internet will be another important driving factor. For instance, Singapore Telecommunications launched a mobile application in 2010 which allows users to scan the barcode or key in the names of grocery items, and then compare prices across various stores from the listing. More advanced applications are expected in the forecast period.

CHANNEL FORMATS

  • Chart 34 Modern Grocery Retailing: Giant hypermarket in Singapore
  • Chart 35 Modern Grocery Retailing: FairPrice supermarket in Singapore
  • Chart 36 Supermarkets: Cold Storage in Singapore
  • Chart 37 Modern Grocery Retailing: 7-Eleven convenience store in Singapore
  • Chart 38 Traditional Grocery Retailing: BreadTalk in Singapore
  • Chart 39 Traditional Grocery Retailing: Bengawan Solo in Singapore
  • Chart 40 Traditional Grocery Retailing: Candy Empire in Singapore

CHANNEL DATA

  • Table 65 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 66 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 67 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 68 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 69 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 70 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • 2010 saw an increase of 54 outlets in health and beauty specialist retailers, with beauty specialist retailers experiencing the strongest percentage growth. Sa Sa Cosmetic opened three new outlets, and Royal Sporting House opened its fourth and flagship Sephora store at Marina Bay Sands, modelled on the Sephora store in Paris. Other beauty specialist retailers, both selective luxury and budget, saw outlet expansion in 2010.

COMPETITIVE LANDSCAPE

  • Dairy Farm International Holdings led health and beauty specialist retailers in 2010, with 135 Guardian outlets. Its extensive number of outlets and the opening of new outlets helped to secure this position. It was followed closely by Watson’s Personal Care Stores, which had 107 outlets in 2010. Similarly, the extensive number and coverage of Watson’s outlets in Singapore helped to cement its position.

PROSPECTS

  • Over the forecast period, parapharmacies/drugstores is expected to continue to be a key retail format. This is due to the wide array of products offered, and consumer demand for a parapharmacy in almost every shopping centre and neighbourhood. In addition, there is a trend of younger consumers taking to traditional medicine, especially those products sold at modern medicinal outlets such as Eu Yan Sang. Also, beauty specialist retailers is expected to see growth in the forecast period. This is due to consumer demand and selective luxury retailers moving towards the boutique concept.

CHANNEL FORMATS

  • Chart 41 Health and Beauty Specialist Retailers: Unity pharmacy in Singapore
  • Chart 42 Health and Beauty Specialist Retailers: Eu Yan Sang parapharmacy in Singapore
  • Chart 43 Health and Beauty Specialist Retailers: The Body Shop in Singapore
  • Chart 44 Health and Beauty Specialist Retailers: GNC in Singapore

CHANNEL DATA

  • Table 71 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 73 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 74 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 75 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 76 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 77 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Singapore - Category Analysis

HEADLINES

TRENDS

  • The influx of new retail space and the opening of new shopping malls had a negative impact on homeshopping. New shopping malls included Nex at Serangoon, Bedok Point and Clementi Mall. The completion of the two integrated resorts – Resorts World Sentosa and Marina Bay Sands – also drew consumers away from homeshopping.

COMPETITIVE LANDSCAPE

  • Dell Singapore led homeshopping in 2010, with a 10% share of value sales. It had only two physical stores in 2010, and its reputation as a non-store consumer electronics retailer was still strongly entrenched in consumers’ minds. Also, the recovery of the economy prompted consumers to spend more on big ticket items such as consumer electronics.

PROSPECTS

  • Homeshopping is expected to continue to see a decline over the forecast period. Consumers will be drawn towards internet retailing due to its convenience, and physical stores for the added shopping experience. In addition, the lack of product offering and new entrants will contribute to a decline in homeshopping.

CHANNEL DATA

  • Table 79 Vending by Category: Value 2005-2010
  • Table 80 Vending by Category: % Value Growth 2005-2010
  • Table 81 Vending Company Shares by Value 2006-2010
  • Table 82 Vending Brand Shares by Value 2007-2010
  • Table 83 Vending Forecasts by Category: Value 2010-2015
  • Table 84 Vending Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Singapore - Category Analysis

HEADLINES

TRENDS

  • Internet retailing is increasing in popularity as consumers become more familiar with technology. Consumers are not just connected to the internet via laptops, but are using their phones to stay connected anytime, anywhere. In the first six months of 2010, smart phones accounted for an unprecedented share of between 70% and 80% of all sales of handsets in Singapore. Smart phones allow consumers to check emails, surf and make purchases online. Worldwide, smart phones account for only 15% of the total phones sold.

COMPETITIVE LANDSCAPE

  • Dell Singapore led internet retailing in 2010, with a 4% share of value sales. This was due to the recovery of the economy and improved consumer confidence, which led to consumers spending on big ticket items which they cut back on during the recession. In addition, it launched several new products, from gaming laptops to smart phones.

PROSPECTS

  • Internet retailing is expected to increase over the forecast period, as consumers become even more familiar with technology. Also, with new gadgets being launched more frequently, consumers have more avenues of making online purchases at any time of the day, which will contribute to the growth of internet retailing. Store-based retailers are expected to capitalise on this trend, and increase their reach via internet retailing.

CHANNEL DATA

  • Table 85 Internet Retailing by Category: Value 2005-2010
  • Table 86 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 87 Internet Retailing Company Shares by Value 2006-2010
  • Table 88 Internet Retailing Brand Shares by Value 2007-2010
  • Table 89 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 90 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • In 2010, the improvement in the economy and consumer confidence had a positive effect on leisure and personal goods specialist retailers. The opening of the two integrated resorts – Resorts World Sentosa and Marina Bay Sands – gave retailers room for expansion. Also, 2010 saw an increase in tourist arrivals compared with 2009, and this contributed to the growth of leisure and personal goods retailers.

CHANNEL FORMATS

  • Chart 45 Leisure and Personal Goods Specialist Retailers: Lee Hwa Jewellery in Singapore
  • Chart 46 Leisure and Personal Goods Specialist Retailers: Tag Heuer in Singapore
  • Chart 47 Leisure and Personal Goods Specialist Retailers: Kinokuniya in Singapore
  • Chart 48 Leisure and Personal Goods Specialist Retailers: Times in Singapore
  • Chart 49 Leisure and Personal Goods Specialist Retailers: HMV in Singapore
  • Chart 50 Leisure and Personal Goods Specialist Retailers: MJ Multimedia in Singapore
  • Chart 51 Leisure and Personal Goods Specialist Retailers: Pet Lovers Centre in Singapore
  • Chart 52 Leisure and Personal Goods Specialist Retailers: Mini Toons in Singapore
  • Chart 53 Leisure and Personal Goods Specialist Retailers: Kiddy Palace in Singapore

CHANNEL DATA

  • Table 91 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 93 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 94 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Singapore - Category Analysis

HEADLINES

TRENDS

  • Department stores still faced strong competition from other retail channels in 2010. For instance, hypermarkets went beyond groceries and sundries, aggressively promoting clothing and health and beauty products. Also, department stores were no longer considered the must-have anchor tenant. New shopping centres along Orchard Road, such as 313 Somerset, ION Orchard and Orchard Central either had supermarkets or flagship stores of popular high street labels as their anchor tenants.

COMPETITIVE LANDSCAPE

  • Takashimaya led sales in mixed retailers in 2009 with an 18% value share, due to its strong foothold in department stores. Robinson & Co was a close second with a 17% value share.

PROSPECTS

  • Department stores is expected to experience slow sales growth in the forecast period due to competition from other retail channels. Companies will need to revamp and relook at their marketing to appeal to younger consumers. For instance, BHG opened a new concept store in 2010 at The Heeren shopping centre, featuring exclusive beauty and clothing brands especially targeted towards younger consumers. The main growth for variety stores is expected to come from bigger players such as Daiso Industries and Muji.

CHANNEL FORMATS

  • Chart 54 Mixed Retailers: Tangs department store in Singapore
  • Chart 55 Mixed Retailers: Isetan department store in Singapore
  • Chart 56 Mixed Retailers: Muji variety store in Singapore
  • Chart 57 Mixed Retailers: Daiso variety store in Singapore

CHANNEL DATA

  • Table 99 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 101 Mixed Retailers Company Shares by Value 2006-2010
  • Table 102 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 103 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 104 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 105 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Singapore - Category Analysis

HEADLINES

TRENDS

  • There was an increase in the number of vending machines in 2010, due to a shift in buying trends. Consumers are becoming more familiar with technology, and place high importance on convenience, making them more inclined to use vending machines. Start-ups have used vending as a low-cost entry, established companies are using it to diversify their businesses, and established players are expanding their reach with more vending machines.

COMPETITIVE LANDSCAPE

  • F&N Coca-Cola experienced the strongest value growth, and continued to lead vending in 2010. It is the largest vending machine owner in Singapore, and it added more machines in 2010, expanding its extensive geographical reach. In addition, it retails packaged drinks, which is a successful type of product in vending.

PROSPECTS

  • There is expected to be an increase in vending machines over the forecast period, as consumers place greater emphasis on convenience and are more open to non-traditional retail channels. In addition to the usual packaged food and drinks, a broader range of products is expected to be available through vending.

CHANNEL FORMATS

  • Chart 58 Vending: Bus Interchange

CHANNEL DATA

  • Table 107 Vending by Category: Value 2005-2010
  • Table 108 Vending by Category: % Value Growth 2005-2010
  • Table 109 Vending Company Shares by Value 2006-2010
  • Table 110 Vending Brand Shares by Value 2007-2010
  • Table 111 Vending Forecasts by Category: Value 2010-2015
  • Table 112 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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