2025 Developments
Retail in the United Arab Emirates witnessed strong momentum in 2025, surpassing both regional and global peers as current value sales rose 7% to reach AED256,136 million. Despite the affluent profile of many residents, heightened price sensitivity and the desire to reduce spending reshaped purchasing patterns, driving rapid gains for discounters and premium private label. Luxury retail and experiential formats continued to thrive on inbound tourism and the influx of high-net-worth individuals. UAE's retail market proves highly attractive to brands that can balance value, quality, and innovation, as consumers increasingly expect seamless digital experiences, making investments in digital transformation critical for sustainable success.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in United Arab Emirates with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in United Arab Emirates, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in United Arab Emirates report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in United Arab Emirates?
- Which are the leading retailers in Retail in United Arab Emirates?
- How are products distributed in Retail in United Arab Emirates?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in United Arab Emirates?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in the United Arab Emirates
2025 Developments
Key Data Insights
Viva Expands into Affluent Areas as Price Sensitivity Grows
Retail E-Commerce and Apparel and Footwear Specialists Lead Value Creation
Discounters Attract Budget-Focused Consumers with Private Label Ranges
Majid Al Futtaim and Mastercard Accelerate Adoption of Agentic Ai in Payments
Viva Expands Discount Retail Format as Price Sensitivity Fuels Private Label Innovation
Luxury Brands Enhance Experiential Retail to Attract Affluent Consumers
Lulu Hypermarket Overtakes Carrefour as Digital and Value Reshape Leadership
Informal Retail
Opening Hours for Physical Retail
Seasonality
Dubai Shopping Festival (“DSF”)
Dubai Summer Surprises (“DSS”)
Back to School
Super Sales
White Friday
Convenience Retailers in the United Arab Emirates
Key Data Insights
Convenience Retailers Summary
Modest Growth in Convenience Retailing Despite Growing Competition From Third-Party Delivery Apps
Forecourt Retailers Outpace Convenience Stores Amid International Expansion
Super Apps and Partnerships Redefine the Convenience Retailing Experience
Adnoc Oasis Drives Smart Station Rollout to Shape Future Growth
Retailers Partner with Third-Party Delivery Apps and Redesign Stores to Capture Digital Shoppers
Adnoc Oasis Expands Outlet Network to Drive Share Gains
Supermarkets in the United Arab Emirates
Key Data Insights
Supermarkets Summary
Supermarkets Face Challenges From Price Sensitivity and Allure of Discount Retail
Private Label Lines Gain Appeal Even among Affluent Consumer Base
Supermarket Operators Increase Private Label to Meet Value and Health Demands
Players Invest in "Retailtainment" and Omnichannel Strategies to Attract Footfall and Loyalty
Spinneys Accelerates Outlet Expansion to Capture Affluent Shoppers
Hypermarkets in the United Arab Emirates
Key Data Insights
Hypermarkets Summary
Lulu Expands Store Footprint and Dining Options to Attract Affluent Expats
Lulu Introduces Expanded Ready-To-Eat Meals to Enhance Shopper Experience
Carrefour Deploys Ai-Driven Personalisation to Boost In-Store Engagement
Lulu Introduces Exclusive In-Store Ranges to Drive Footfall and Urgency
Carrefour Enhances Shopper Loyalty with Fresh Food and Dining Integration
Lulu Strengthens Its Lead with Aggressive Expansion and Pricing Strategy
Discounters in the United Arab Emirates
Key Data Insights
Discounters Summary
Viva’S Aggressive Expansion Transforms Shopping Habits and Price Perception
Viva Leverages Convenience and Digital Access to Broaden Appeal
Viva Expands into Affluent Areas as Cost Concerns Intensify
Retailers Invest in Private Label Innovation to Capture Health-Conscious Shoppers
Viva Accelerates Store Openings to Extend Reach and Reinforce Dominance
Small Local Grocers in the United Arab Emirates
Key Data Insights
Small Local Grocers Summary
Modern Retail Expansion Displaces Neighbourhood Grocers and Reduces Sales
Russian Grocers Target Community Needs as Other Players Exit Peripheral Areas
Aggregator Partnerships and Digital Platforms Provide Survival Strategies
General Merchandise Stores in the United Arab Emirates
Key Data Insights
General Merchandise Stores Summary
Debenhams Expands In-Store Offerings as It Consolidates Outlets
Variety Stores Drive Sales with Beauty and Fragrance Expansion
Brands for Less Targets Value Seekers with New Stores and Digital Outreach
Luxury Retailers Target Affluent Expatriates to Fuel Premium Growth
Variety Stores Capture Value Shoppers with Expanded Essentials and Beauty
Retailers Adapt through Digitalisation, Exclusivity and Broader Product Mixes
Centrepoint Accelerates Growth by Targeting Value-Driven Shoppers
Apparel and Footwear Specialists in the United Arab Emirates
Key Data Insights
Apparel and Footwear Specialists Summary
Luxury Brands Attract New Wealth, Boosting Retail Value
Same-Day Delivery Accelerates Shift to Digital-First Shopping
Ai-Powered Stylists Personalise Shopping and Drive Loyalty
H&M’S Immersive Changing Room Draws Shoppers Seeking an Improved Retail Experience
Taffi’S Ai Stylist Redefines Personalisation and Fuels Accessories Growth
Luxury Pop-Ups and Runway Events Boost Brand Visibility and Exclusivity
Landmark Group Sustains Lead as Value Drives Loyalty
Retailers Expand into Beauty and Fragrance to Boost Relevance
Appliances and Electronics Specialists in the United Arab Emirates
Key Data Insights
Appliances and Electronics Specialists Summary
Population Growth and Strong Purchasing Power Drive Sales Growth
Sharaf Dg Captures Price-Sensitive Consumer Base with Flash Deals
Ai?Leveraged by Sharaf Dg to Create Immersive In-Store Experiences
Dyson Leverages Technology Expertise to Drive Premium Beauty Sales
Sharaf Dg and Jumbo Electronics Expand Smart Wellness and Connected Living
Sharaf Dg Leverages Store Network and Service to Consolidate Lead
Home Products Specialists in the United Arab Emirates
Key Data Insights
Home Products Specialists Summary
Martha Stewart Enters Dubai as Expatriates Fuel Outlet Expansion
Homewares Outpaces Home Improvement as Pet Shops Accelerate
Careem Redefines Home Shopping with 15-Minute Delivery Partnerships
Pet Owners Drive Robust Gains as Online Shopping Reshapes Outlets
Gardening Interest Expands as Smart Home Upgrades Boost Demand
Landmark Group Extends Lead through Expansion and Localisation
Health and Beauty Specialists in the United Arab Emirates
Key Data Insights
Health and Beauty Specialists Summary
Strong Growth as Beauty Specialists Elevate the In-Store Experience
Pharmacies Sustain Leadership While Beauty Specialists Accelerate
H&M Beauty Leverages Private Label to Boost Shopper Engagement
Positive Outlook as Local Brands and Halal Products Reshape Consumer Preferences
Beauty Specialists Capitalise on Local Innovation and Wellness Trends
Pharmacies Reinforce Lead through Essential Offerings and Compliance
Life Pharmacy Expands Network and Sustains Leadership through Convenience
Vending in the United Arab Emirates
Key Data Insights
Vending Summary
Tourists and Events Boost Vending Sales through Wider Machine Deployment
Beauty Brands Embrace Vending to Unlock Premium Growth
Smart Vending and Digital Payments Reshape Consumer Expectations
Jackson Trading Co Plc Builds Share as Ex Oriente Lux Ag Loses Ground
Direct Selling in the United Arab Emirates
Key Data Insights
Direct Selling Summary
Direct Selling under Pressure as E-Commerce Reshapes Shopping Patterns
Direct Sellers Embrace Social Media to Meet Rising Demand for Convenience
Health and Beauty Direct Selling Outpaces Others with Digital Engagement
Longevity Supplement Sellers Expand as Digital Health Trends Accelerate
Supplement and Sports Nutrition Brands Target Wellness-Conscious Consumers
Avon Leverages Digital Campaigns to Outpace Rivals and Strengthen Lead
Retail E-Commerce in the United Arab Emirates
Key Data Insights
Retail E-Commerce Summary
Amazon Launches Rapid Delivery as Spending Shifts Online
Marketplace E-Commerce Grows as Digital Adoption Accelerates
Mastercard Drives Adoption of Ai-Powered Payments for Seamless Shopping
Marketplace Platforms Sustain Lead as New Entrants Fuel Competition
Ai-Powered Personalisation Transforms Shopper Engagement and Pricing Dynamics
Temu Accelerates Growth as Amazon’S Lead Narrows
Country Reports Disclaimer
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, wholesale sales (e.g. Cash and Carry), and sales through cannabis dispensaries in markets where cannabis is sold legally. Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail research and analysis database.
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