Internet Retailing

Market research on the internet retailing industry. Our reports feature standardised and cross-comparable statistics including total market sizes, market share and brand share data, distribution and industry trends.

Country Report

Country Report

E-Commerce in North Macedonia

Mar 2021

While e-commerce had been growing strongly over the review period, due to increased internet penetration and growing trust in online security, 2020 was an exceptional year, with current value growing by nearly a fifth. Consumers turned to online ...

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E-Commerce in Guatemala

Mar 2021

E-commerce sales are set to see explosive growth in 2020, and will double its share of total retailing by the end of the year. This is partly exaggerated by its emergence from a low base, and the channel has already been growing at high rates for ...

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E-Commerce in Bolivia

Mar 2021

It is now believed that over half of Bolivians are internet users. Perhaps not surprisingly, the rate of internet usage is far higher amongst young Bolivians aged 16 to 25 years-old, reaching an estimated three-quarters. On the whole, these figures ...

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E-Commerce in Taiwan

Mar 2021

In 2020, e-commerce benefited strongly from the impact of COVID-19 lockdown measures. Although sales were already growing strongly over the review period, restrictions and curfews forced most retailers looking to cushion losses (from an absence of ...

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E-Commerce in the United Arab Emirates

Mar 2021

With over 1,000 retail stores and a total internal floor area of 5.9 million sq ft, it was major news when in early April 2020 Emaar-owned Dubai Mall created a virtual mall. The shopping mall partnered with noon (also owned by Emaar) in order to ...

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E-Commerce in Belgium

Mar 2021

E-commerce was the clear winner in 2020, due to the format lending itself perfectly to the time of COVID-19, with lockdowns, physical store closures, and social distancing requirements. This was evident in both grocery and non-grocery retailing, and ...

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E-Commerce in Romania

Mar 2021

E-commerce was already on a steep upward curve in Romania prior to the outbreak of COVID-19 due to the strong penetration of the internet across the country, the high level of ownership of smartphones, laptops, tablets and PCs and the increasingly ...

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E-Commerce in Ireland

Mar 2021

E-commerce in Ireland posted record current value sales growth in 2020 as the fallout of COVID-19 drove consumers online in unprecedented numbers. With non-essential stores forced to close during three separate lockdowns, for almost four months in ...

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E-Commerce in Lithuania

Mar 2021

COVID-19 boosted e-commerce value sales, recording double-digit growth in 2020. During the lockdown, e-commerce was the only channel available for retailers across product areas to continue to operate their business and remain in contact with ...

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E-Commerce in Dominican Republic

Mar 2021

Sales via e-commerce have benefited greatly from the onset of the virus in 2020, with value accelerating strongly. The key driver has been the closure of non-essential physical stores at the beginning of the pandemic. This has been relaxed in 2020, ...

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E-Commerce in Ecuador

Mar 2021

E-commerce, along with mobile e-commerce, were the big winners, as a result of COVID-19. Value sales for e-commerce increased by more than a third, as consumers turned to online shopping in order to avoid exposure to COVID-19. Also, retailers which ...

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E-Commerce in Egypt

Mar 2021

COVID-19 drove a surge in the rate of growth in retail current value sales of e-commerce in Egypt during 2020. With consumers locked down for an extended period, making it difficult for them to shop in person, many tried internet shopping for the ...

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E-Commerce in Indonesia

Mar 2021

Over the review period, there were three major factors driving the e-commerce surge in Indonesia: the growing middle-class population, high internet and mobile penetration rates, and the fast growth of fintech and alternative financing options. These...

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E-Commerce in Croatia

Mar 2021

E-commerce is expected to largely benefit from the COVID-19 pandemic as current value sales surge in 2020 overall. The pandemic has given a boost to the trends that were present over the review period, and further introduced the concept of e-commerce...

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E-Commerce in Argentina

Feb 2021

Although e-commerce has been developing extensively in Argentina in recent years at rates above inflation, the arrival of the pandemic and the subsequent lockdown accelerated this trend. According to data from the Argentine Chamber of Electronic ...

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E-Commerce in Turkey

Feb 2021

E-commerce was the star performer of 2020, seeing triple-digit growth. Over the review period, e-commerce was already growing fast but, in 2020, as consumers spent more time at home and shied away from brick-and-mortar stores, they ended up ...

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E-Commerce in Kazakhstan

Feb 2021

As has been seen globally, e-commerce surged in 2020, as consumers turned to shopping online to avoid exposure to COVID-19. Also, with certain brick-and-mortar stores closed for parts of 2020, retailers switched to selling their products online ...

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E-Commerce in Italy

Feb 2021

E-commerce benefited strongly from the COVID-19 pandemic in 2020 as, during the national lockdown period, consumers were forced to stay at home as consumers faced strict lockdown measures and regulations. At the same time, many non-essential retail ...

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E-Commerce in the Philippines

Feb 2021

Sales through e-commerce have quickly accelerated in 2020 because of the long lockdown periods in the Philippines. According to apparel and footwear e-commerce platform, Zalora, over nine tenths of Filipino internet users searched for goods and ...

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E-Commerce in Vietnam

Feb 2021

The arrival of COVID-19 caused Vietnamese e-commerce to accelerate in 2020. Due to national lockdown and ongoing social distancing, many more consumers were doing their shopping online. Current value sales in the year rose by a third in the channel, ...

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