Internet Retailing

Market research on the internet retailing industry. Our reports feature standardised and cross-comparable statistics including total market sizes, market share and brand share data, distribution and industry trends.

Country Report

Country Report

E-Commerce in Australia

May 2021

Before the outbreak of COVID-19 Australians were seen to be shopping more frequently at store locations in metro areas because it was more convenient to do so. However, following the outbreak of COVID-19 the country saw the introduction of a lockdown...

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E-Commerce in Germany

Mar 2021

In 2020, e-commerce in Germany recorded a strong surge in growth resulting from overall shifts in retailing caused by the COVID-19 pandemic. Government-imposed restrictions limited access to store-based retailing early in the pandemic, which ...

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E-Commerce in Thailand

Mar 2021

E-commerce expanded dynamically in 2020. The lockdown period over March-May encouraged consumers to order and purchase online across almost all product sectors. Consumers felt safer ordering products online rather than buying from brick-and-mortar ...

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E-Commerce in Austria

Mar 2021

E-commerce in Austria experienced a significant push in 2020 as a result of the pandemic due to the home seclusion trend during the lockdown and beyond. Austrians attempted to minimise the number of retailers they visited in order to reduce their ...

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E-Commerce in Switzerland

Mar 2021

In 2020, e-commerce recorded a massive surge in retail current value sales as a result of a widespread shift in consumer behaviour during the COVID-19 pandemic. During the COVID-19 pandemic, many retail outlets considered non-essential were forced to...

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E-Commerce in Slovenia

Mar 2021

Prior to the pandemic, e-commerce was quickly gaining momentum in Slovenia. In response to the COVID-19 pandemic, e-commerce will perform exceptionally well as current value sales have rocketed throughout 2020. Lockdown has been the largest factor to...

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E-Commerce in New Zealand

Mar 2021

It is not surprising that e-commerce in New Zealand experienced a significant boom when the country moved into alert level three due to the pandemic. While all non-essential services were forced to close, people were still free to buy clothes, ...

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E-Commerce in Chile

Mar 2021

Chilean retailing found a lifeline in e-commerce during the Coronavirus (COVID-19) pandemic in 2020. Many branded companies, large and small, made strenuous efforts to be present in the channel and provide their customers with the most convenient and...

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E-Commerce in Israel

Mar 2021

At the end of March 2020, as Israelis became aware of the fact that a pandemic was sweeping across their nation, the country’s retail sector underwent a radical and rapid transformation. Although stores selling groceries and other necessities were ...

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E-Commerce in Poland

Mar 2021

E-commerce was the biggest beneficiary of the pandemic in 2020 as fear of catching COVID-19 while outside the home persuaded consumers to venture into online shopping. In fact, many retailers focused on e-commerce at the expense of their stationary ...

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E-Commerce in Cameroon

Mar 2021

The retail current value sales of e-commerce plunged during 2020, with the departure on Jumia Technologies AG the main driver of this. Jumia Technologies AG had been the dominant player, but during late 2019 it announced that it had concluded that ...

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E-Commerce in Peru

Mar 2021

E-commerce sales are set to see explosive growth in 2020 as a result of the pandemic. This is exaggerated to an extent by the channel’s emergence from a relatively low base, as in global e-commerce terms Peru remains immature. Many Peruvians either ...

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E-Commerce in Slovakia

Mar 2021

E-commerce value sales soared during the pandemic, as consumers spent more time at home and tried to minimise the number of shopping outlets they visited. Consumers shopped more online and across more product areas. On the supply side, companies ...

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E-Commerce in Ukraine

Mar 2021

COVID-19 gave a further fuel injection to e-commerce, with value sales increasing by over a half, as consumers tried to avoid exposure to COVID-19. All players reacted quickly to the new reality. New regulations permitted drugs to be ordered online ...

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E-Commerce in Saudi Arabia

Mar 2021

In 2020, e-commerce benefited strongly from the impact of COVID-19 lockdown measures. Although sales were already growing strongly over the review period, restrictions and curfews forced most retailers looking to cushion losses (from an absence of ...

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E-Commerce in Morocco

Mar 2021

Growth in e-commerce retail current value sales accelerated to its fastest rate in five years during 2020. COVID-19 was the main driver of this: With physical stores closed for an extended period during lockdown and consumers fearing shortages of ...

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E-Commerce in Serbia

Mar 2021

Prior to the pandemic, e-commerce in Serbia continued to register high levels of growth and this was a trend witnessed throughout the review period. The main drivers of this performance included an increasing number of internet users, with overall ...

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E-Commerce in Estonia

Mar 2021

E-commerce has been the main beneficiary of the pandemic in Estonia in 2020, with sales seeing a rapid rise in growth. The temporary shutdown of non-essential retail outlets in March has driven many more consumers than usual online. This has widened ...

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E-Commerce in Norway

Mar 2021

In response to COVID-19 Norway did not implement a strict lockdown, with no mandatory closures for retailers, only for restaurants, hairdresser, dentists and so forth. However, there was still a strong reduction in footfall in shopping centres ...

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E-Commerce in Malaysia

Mar 2021

E-commerce in Malaysia continued to develop in 2020, notably in the area of third-party consumer-to-consumer marketplaces, as the range of products on offer expanded. While e-commerce witnessed an increasing trend over much of the review period, the ...

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