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Country Report

Travel and Tourism in Thailand

Apr 2011

Price: US$1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in Thailand with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in Thailand, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Thailand for free:

The Travel and Tourism in Thailand market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in Thailand?
  • What are the major brands in Thailand?
  • What are the major brands in Thailand?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
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Market statistics: Excel workbook

Sample Analysis

EXECUTIVE SUMMARY

Travel and tourism in Thailand picks up in 2010

Travel and tourism in Thailand managed to record positive growth figures during the first half of 2010, despite the potential for yet another round of ‘red shirt’ protests dampening demand for travel and tourism within the country. Fortunately, travel and tourism in Thailand enjoyed better prospects in 2010 than in 2009 as high growth was recorded in the numbers of inbound arrivals and outbound departures and another surplus recorded in the tourism revenue balance of payments. Thailand remained a primary global travel and tourism destination, despite the potential for political and civil unrest which continued in the country during 2010.

The learning experience in 2009 helps restore tourist confidence during 2010

The ten weeks of ‘red shirt’ protests which occurred in Bangkok during the second quarter of 2010 resulted in much damage to infrastructure in the Bangkok area and led to falling confidence among inbound tourists as to the safety of a holiday within Thailand. The Thai government, the Tourism Authority of Thailand and other related parties joined together to restore investor and tourist confidence in the country. Various incentive schemes were launched such as allowing private residents and corporations to claim domestic tourism expenses on tax under certain conditions, extended visa exemptions and the provision of complimentary travel insurance to international tourists as well as discounts on airport landing charges and taxes. Domestic tourism players continued to offer attractive promotions and discounting on hotel rooms, food and beverages and special packages on spa services. All of these factors helped to restore confidence in travel and tourism faster than initially expected in 2010.

Air transportation remains the preferred choice amidst aggressive competition

Air transportation remained the first choice for transportation among international travellers in Thailand during 2010. This was largely due to the development of low-cost carriers widening accessibility to air transportation. Thai AirAsia Co Ltd remained the leading low-cost airline in Thailand during 2010, while Thai Airways International PCL remained the leading airline overall. However, Thai Airways lost much of its domestic and short haul value share to Thai AirAsia during the review period. In response, Thai Airways is planning to introduce a new low-cost carrier, Thai Tiger Airways, in May 2011. This is expected to be a key factor boosting growth in arrivals and departure on short haul flights over the forecast period.

Medical tourism develops into the best growth prospect in travel and tourism

The Thai government has been busy promoting Thailand as a hub for medical tourism in Asia since 2004 and this strategy is set to be expanded over the forecast period. These players in medical tourism have been able to generate huge travel and tourism revenues. The principle aims of the project to promote medical tourism in Thailand are to promote alternative medicine and traditional Thai medicine. Medical tourism recorded outstanding growth in Thailand during 2010, and this is expected to continue throughout the forecast period.

Travel and tourism is set to record moderate growth over the forecast period

The improved performance of travel and tourism in Thailand during 2010, which occurred despite the negative effects of the civil unrest which continued in Thailand during 2010, the economic crisis in many European countries and the H1N1 influenza pandemic, proved that Thailand remained a magnet for inbound tourists and is expected to continue as positive growth is projected for the forecast period. Thailand ranked as the top value-for-money travel and tourism destination in Asia in 2010, ahead of second placed China and third placed India, according to a survey conducted by CNN International. Negative political factors are expected to subsist in Thailand and this is expected be remain the key threat to travel and tourism in Thailand over the forecast period.

Table of Contents

Table of Contents

Travel And Tourism in Thailand - Industry Overview

EXECUTIVE SUMMARY

Travel and tourism in Thailand picks up in 2010

The learning experience in 2009 helps restore tourist confidence during 2010

Air transportation remains the preferred choice amidst aggressive competition

Medical tourism develops into the best growth prospect in travel and tourism

Travel and tourism is set to record moderate growth over the forecast period

KEY TRENDS AND DEVELOPMENTS

Impact of the global economic recession

National Tourism Board strategies

Legislative environment for travel and tourism

Ongoing political unrest limits confidence in travel and tourism in Thailand

Thai economy growth and stronger baht

Low-cost carriers are set to be subject to intense competition in 2011

Tax incentives applied after massive tourism loss due to red shirt protesters

DEMAND FACTORS

  • Table 1 Leave Entitlement: Volume 2005-2010
  • Table 2 Holiday Demographic Trends 2005-2010
  • Table 3 Holiday Takers by Sex 2005-2010
  • Table 4 Holiday Takers by Age 2005-2010
  • Table 5 Seasonality of Trips 2005-2010

BALANCE OF PAYMENTS

  • Table 6 Balance of Tourism Payments: Value 2005-2010

MARKET INDICATORS

  • Table 7 Length of Domestic Trips: 2005-2010
  • Table 8 Length of Outbound Departures: 2005-2010

DEFINITIONS

Tourism Flows

Tourism Receipts and Expenditure

Travel Accommodation

Transportation

Car Rental

Travel Retail

Travel retail online sales

Tourist Attractions

Casinos

Circuses

Health and Wellness

Internet Transactions

  • Summary 1 Research Sources

Travel And Tourism in Thailand - Company Profiles

Central Plaza Hotel PCL in Travel and Tourism (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Central Plaza Hotel PCL: Competitive Position 2010

Safari World Public Co Ltd in Travel and Tourism (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Thai Airways International PCL in Travel and Tourism (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 9 Thai Airways International PCL: Competitive Position 2010

Thai International Rent a Car Co Ltd in Travel and Tourism (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 12 Thai International Rent a Car Co Ltd: Competitive Position 2010

Car Rental in Thailand - Category Analysis

HEADLINES

TRENDS

  • Car rental in Thailand is expected to record higher growth in 2010 due to growing demand for car rental among local consumers. Amidst the unstable political situation and the global economic recession, demand for new cars declined among Thai consumers, many of whom opted to use car rental as and where necessary as an alternative. Attractive promotional campaigns and price discounting among car rental companies boosted demand for car rental among Thai consumers, which propped up demand as the numbers of inbound arrivals fluctuated and slowed down overall during 2010.

COMPETITIVE LANDSCAPE

  • Thai International Rent a Car Co Ltd and Krung Thai Car Rent International remained the leading car rental companies in Thailand during 2010. Krung Thai Car Rent International is actually a larger company than Thai International Rent a Car Co Ltd and maintains a larger fleet. Moreover, Krung Thai generated higher total revenues than Thai International of more than Bt1.5 billion in 2009; however, the majority of this income was derived from long-term car leasing, which is not covered in this report. By contrast, the focus of Thai International Rent a Car is firmly fixed on short term car rental and this resulted to the company being able to remain in the leading position in car rental in Thailand.

PROSPECTS

  • Car rental is expected to increase in constant value at a CAGR of 6% over the forecast period, with growth driven by high growth in online transactions. Although travelling by air means a shorter travel time, cars are still necessary for all tourists in Thailand as public transportation outside Bangkok and the surrounding metropolitan area is still very poor, although the situation is improving as the Government is undertaking several transportation development projects. Therefore, car rental is still perceived as being something of a necessity in Thailand, particularly for those travelling into more remote provincial areas.

CATEGORY DATA

  • Table 9 Car Rental Sales by Category and Location: Value 2005-2010
  • Table 10 Car Rental Sales: Internet Transaction Value 2005-2010
  • Table 11 Structure of Car Rental Market: 2005-2010
  • Table 12 Average Car Rental Duration by Category 2005-2010
  • Table 13 Car Rental Time of Booking: % Breakdown 2005-2010
  • Table 14 Car Rental Market Shares 2006-2010
  • Table 15 Car Rental Brands by Key Performance Indicators 2010
  • Table 16 Forecast Car Rental Sales by Category and Location: Value 2010-2015
  • Table 17 Forecast Car Rental Sales by Category: Internet Transaction Value 2010-2015

Health and Wellness Tourism in Thailand - Category Analysis

HEADLINES

TRENDS

  • During 2010, health and wellness tourism recovered from the negative growth recorded during 2009, increasing in value by 4%. Spas and medical tourism are the key health and wellness tourism categories and both are heavily promoted by the Thai government. The Thai government continued to develop spas and medical services in order to meet international standards with the ultimate aim of making Thailand a major medical tourism hub in Asia, a campaign which has been successful since it began in 2004. The promotion of medical tourism in Thailand is expected to continue over the forecast period.

PROSPECTS

  • Health and wellness tourism is expected to increase in constant value at a CAGR of 5% over the forecast period. This will be slower than the 8% constant value CAGR recorded over the review period, which will be mainly due to the ongoing political uncertainty and the potential for civil unrest to return to the streets of Bangkok. The protests of the so-called ‘red shirt’ anti-government protesters ended in May 2010, but these protests could erupt again at any time and the elections held in early 2011 hold no guarantee that further civil strife is not on the way as there is likely to be public opposition to whichever party emerges victorious from the election. Travel and tourism in Thailand as a whole will suffer the negative impacts of this uncertainty and any eventuality of civil strife during the forecast period.

CATEGORY DATA

  • Table 18 Number of Hotel/Resort Spas: Units 2005-2010
  • Table 19 Health & Wellness Tourism Sales by Category: Value 2005-2010
  • Table 20 Spa Consumer Markets: Domestic Tourism 2005-2010
  • Table 21 Spa Consumer Markets: Arrivals 2005-2010
  • Table 22 Forecast Health & Wellness Tourism Sales by Category: Value 2010-2015

Tourism Flows Domestic in Thailand - Category Analysis

HEADLINES

TRENDS

  • Tourism flows domestic in Thailand increased by 6% in 2010. The Tourism Authority of Thailand (TAT) organised its Thai Tourism Event, which offered attractive tourism campaigns as soon as the civil unrest caused by anti-government protests dies down. The Thai government also helped to support growth by announcing extra national public holidays so as to allow Thai people to have longer holidays. As news of the ongoing political unrest led to many Thai people becoming depressed and stressed, many were not in any mood to undertake domestic travel during April and May 2010. Domestic tourism performed better during the second half of 2010, which resulted in positive growth being recorded in domestic tourism for the whole of 2010.

DESTINATIONS

MODE OF TRANSPORT

LEISURE

BUSINESS

DOMESTIC TOURIST EXPENDITURE

PROSPECTS

  • Domestic tourism is expected to increase at a CAGR of 5% over the forecast period, with the number of trips reaching 69 million by 2015. Travel and tourism in Thailand was subject to many negative factors during the latter stages of the review period, ranging from the global economic recession to the H1N1 influenza pandemic. These factors were beyond the control of the country’s travel and tourism authorities and resulted in negative performances being registered in travel and tourism. However, the situation in domestic tourism is more controllable. For instance, the government and TAT helped promote tourism exhibitions and travel accommodation players, car rental companies and travel retailers helped by offering attractive package tours, boosting demand for domestic travel and tourism. With the ongoing coordination of travel and tourism promotional efforts between public and private stakeholders, travel and tourism in Thailand is expected to record positive growth during the forecast period.

CATEGORY DATA

  • Table 23 Domestic Tourism Travel by Destination: 2005-2010
  • Table 24 Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: 2005-2010
  • Table 25 Domestic Tourist Expenditure: Value: 2005-2010
  • Table 26 Method of Payments for Domestic Tourism Spending: % Breakdown 2005-2010
  • Table 27 Forecast Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: 2010-2015
  • Table 28 Forecast Domestic Tourist Expenditure: Value: 2010-2015

Tourism Flows Inbound in Thailand - Category Analysis

HEADLINES

TRENDS

  • During 21010, tourism flows inbound in Thailand recovered from the 9% decline recorded during 2009, rising to 16 million trips. The high growth in arrivals came as a surprise to many travel and tourism in Thailand organisations as it occurred against the backdrop of political turmoil and civil unrest which between April and May 2010. The ongoing increase in arrivals demonstrated that confidence is returning to travel and tourism in Thailand as the country remained one of the most preferred destinations in the world for international travellers.

COUNTRY OF ORIGIN

LEISURE

BUSINESS

MODE OF TRANSPORT

CITY ARRIVALS

INCOMING TOURIST RECEIPTS BY COUNTRY

PROSPECTS

  • Tourism flows inbound in Thailand is expected to post moderate growth over the forecast period as inbound arrivals is set to increase at a CAGR of 5%, rising to 20 million arrivals by 2015. However, these projections remain dependant on the country’s political unrest remaining dormant. The political turmoil which has occurred sporadically in Thailand since 2008 was the key reason for the fluctuations in the number of inbound arrivals during the review period, and the chaotic civil unrest in Thailand had a negative effect on all travel and tourism categories in Thailand throughout the review period. The Thai population have hopes that there will be better prospects for growth in travel and tourism after the government elections scheduled for early 2011, which will largely determine whether or not the goal of 20 million arrivals will be reached in 2015.

CATEGORY DATA

  • Table 29 Arrivals by Country of Origin: 2005-2010
  • Table 30 Leisure Arrivals by Type 2005-2010
  • Table 31 Business Arrivals: MICE Penetration 2005-2010
  • Table 32 Arrivals by Mode of Transport: 2005-2010
  • Table 33 Arrivals by Purpose of Visit: 2005-2010
  • Table 34 Incoming Tourist Receipts by Country: Value 2005-2010
  • Table 35 Tourism Expenditure by Category: Value 2005-2010
  • Table 36 Method of Payments for Incoming Tourist Receipts: % Breakdown 2005-2010
  • Table 37 Forecast Arrivals by Country of Origin: 2010-2015
  • Table 38 Forecast Arrivals by Mode of Transport: 2010-2015
  • Table 39 Forecast Arrivals by Purpose of Visit: 2010-2015
  • Table 40 Forecast Incoming Tourist Receipts by Country: Value 2010-2015
  • Table 41 International Arrivals by City 2007-2010

Tourism Flows Outbound in Thailand - Category Analysis

HEADLINES

TRENDS

  • Tourism flows outbound in Thailand increased rapidly during 2010 as outbound departures increased by 9% in 2010, rising to more than five million trips. One of the key factors supporting growth in the number of outbound trips were the appreciation in value of the Thai baht against key currencies such as the US dollar and the euro, which resulted in Thais spending more aboard as it was considered cheaper to travel overseas during 2010 compared to earlier in the review period. The rise to prominence of low-cost carriers was another factor stimulating the number of outbound departures, particularly to Asian countries. Finally, the chaos resulting from the widespread civil unrest in the country pushed many Thais to travel overseas in order escape from the effects of the political protests and avoid depressing news of the deteriorating political situation.

DESTINATIONS

LEISURE

BUSINESS

MODE OF TRANSPORT

OUTGOING TOURIST EXPENDITURE BY COUNTRY

PROSPECTS

  • Tourism flows outbound is set to record moderate growth over the forecast period. One key factor influencing this growth will be the stronger Thai economy. According to an announcement of the Bank of Thailand in July 2010, GDP growth in Thailand is believed to have remained between 6.5% and 7.5% during 2010, whilst growth rate of between 3% and 5% is expected for 2011. Thailand is projected to continue recording stable GDP growth over the forecast period. This will combine with the increasing value of the Thai baht against major global currencies, boosting the growth prospects for both outbound departures and outgoing tourist expenditure during the forecast period.

CATEGORY DATA

  • Table 42 Departures by Destination: 2005-2010
  • Table 43 Leisure Departures by Type 2005-2010
  • Table 44 Business Departures: MICE Penetration % Breakdown 2005-2010
  • Table 45 Departures by Mode of Transport: 2005-2010
  • Table 46 Departures by Purpose of Visit: 2005-2010
  • Table 47 Outgoing Tourist Expenditure by Country: Value 2005-2010
  • Table 48 Outgoing Tourist Expenditure by Category: Value 2005-2010
  • Table 49 Method of Payments for Outgoing Tourism Spending: % Breakdown 2005-2010
  • Table 50 Forecast Departures by Destination: 2010-2015
  • Table 51 Forecast Departures by Mode of Transport: 2010-2015
  • Table 52 Forecast Departures by Purpose of Visit: 2010-2015
  • Table 53 Forecast Outgoing Tourist Expenditure by Country: Value 2010-2015

Tourist Attractions in Thailand - Category Analysis

HEADLINES

TRENDS

  • Tourist attractions recorded moderate growth again in 2010 as value increased by 5%. The Thai government and Tourism Authority of Thailand promoted domestic tourism due to international tourists shying away from Thailand whenever political concerns resurface. Historic buildings/sites recorded the highest overall number of visitors and also generated the highest retail value sales in 2010. Visitors to historic buildings/sites accounted for 55% of the total number of visitors and 48% of total value sales in tourist attractions in Thailand during 2010.

PROSPECTS

  • Tourist attraction is expected to increase in constant value at a CAGR of 2% and in number of visitors at a CAGR of 5% over the forecast period. Growth in the number of visitors will outpace value growth because the admission fees to tourist attractions in Thailand remain very reasonable and offer good value for money. The average admission fees in the country’s two most popular tourist attractions categories, historical buildings/sites and natural parks/areas of natural beauty, remain low at between Bt50 and Bt200 per ticket.

CATEGORY DATA

  • Table 54 Tourist Attractions Sales by Category: Value 2005-2010
  • Table 55 Tourist Attractions Visitors by Category: 2005-2010
  • Table 56 Tourist Attractions Sales: Internet Transaction Value 2005-2010
  • Table 57 Leading Tourist Attractions by Visitors 2005-2010
  • Table 58 Forecast Tourist Attractions Sales by Category: Value 2010-2015
  • Table 59 Forecast Tourist Attractions Visitors by Category: 2010-2015
  • Table 60 Forecast Tourist Attractions Sales: Internet Transaction Value 2010-2015

Transportation in Thailand - Category Analysis

HEADLINES

TRENDS

  • Transportation returned to positive growth in 2010, rising by 6% in value following the marginally negative value growth recorded during 2009. Air transportation remained the leading source of value sales in transportation during 2010, accounting for 91% of total transportation value sales. The high level of competitiveness among low-cost carriers resulted in airfares becoming even more affordable for Thai travellers. Air transportation was also the most convenient and rapid way of travel within Thailand as well as to other destinations in Asia. Other transportation continued to post moderate growth in 2010, accounting for 9% of total transportation value sales. Road improvement projects in Thailand continued to boost demand for land transportation, while rail transportation in Thailand remained underdeveloped and outdated and there were no signs of the much-needed development in rail transportation in Thailand during 2010.

AIRLINES

COMPETITIVE LANDSCAPE

  • The Thai national flag airline, Thai Airways International PCL (THAI), retained its leading position in air transportation during 2010. Even though THAI lost value share on some domestic and short haul routes to key low-cost carriers such as Thai AirAsia Co Ltd, THAI remained the top-of-mind airline for Thais travelling on medium haul and long haul routes. THAI’s Orchid Plus loyalty programme and its various promotional campaigns, many of which were conducted in collaboration with credit card providers, encouraged passengers stayed loyal to THAI. THAI introduced various attractive promotional campaigns during 2010 in celebration of its 50-year anniversary, included special air fares, promotional travel packages and 50% discounts on air miles redemption.

PROSPECTS

  • Air transportation is expected to be the focus of the most aggressive competition in transportation in Thailand over the forecast period. The competition among low-cost carriers is set be the most interesting aspect of transportation during the forecast period as a degree of change is expected in the air transportation in Thailand. Since the Thai Government’s implementation of its open sky policy in 2004, there has been a proliferation of low-cost carriers operating in the country, although Thai AirAsia remained the strongest of all low-cost carriers in Thailand during 2010. During the forecast period, Thai AirAsia can expect to be challenged by Thai Airways International PCL as THAI will introduce its new low-cost carrier Thai Tiger Airways in 2011. This new low-cost carrier is a joint venture between Singapore-based low-cost carrier Tiger Airways and THAI. Thai Tiger Airways will use Suvarnabhumi Airport as its main Thai hub, in common with Thai AirAsia.

CATEGORY DATA

  • Table 61 Transportation Sales by Category: Value 2005-2010
  • Table 62 Transportation Sales: Internet Transaction Value 2005-2010
  • Table 63 Airline Capacity: 2005-2010
  • Table 64 Airline Utilisation: 2005-2010
  • Table 65 Airline Passengers Carried by Distance: 2005-2010
  • Table 66 Airline Market Shares 2006-2010
  • Table 67 Airline Brands by Key Performance Indicators 2010
  • Table 68 Forecast Transportation Sales by Category: Value 2010-2015
  • Table 69 Forecast Transportation Sales: Internet Transaction Value 2010-2015

Travel Accommodation in Thailand - Category Analysis

HEADLINES

TRENDS

  • Travel accommodation in Thailand posted positive value growth in 2010 as the number of outlets increased. Interviews with trade sources reveal that travel accommodation recovered strongly from the negative effects of the global economic crisis during the first quarter of 2010, while a poor performance was registered during the second quarter due to political turmoil and civil unrest in Bangkok. The third quarter of 2010 saw inbound travellers returning, while excellent results were recorded in travel accommodation during the final quarter as the peak tourism season saw increased demand for travel accommodation.

HOTELS

COMPETITIVE LANDSCAPE

  • Travel accommodation in Thailand remained very fragmented in 2010 with more than 15,000 outlets in Thailand in 2010; no hotel chain was able to establish a clear advantage in the category. The two leading players in hotels during 2010 were Central Plaza Hotel PCL and Laguna Hotels and Resorts in 2010. These two companies managed to generate a combined value share of just 5% during 2010.

PROSPECTS

  • Travel accommodation is expected to increase in constant value at a CAGR of 5% over the forecast period, while the number of outlets will increase at a CAGR of 3% as new accommodation outlets are expected to open over the forecast period. Travel accommodation in Thailand is relatively economical in comparison with other destination in Asia. Thailand offers other advantages such as excellent shopping and fine dining and cheap transportation. Therefore, travel accommodation might even be able to record a double-digit CAGR if there is no more civil unrest.

CATEGORY DATA

  • Table 70 Travel Accommodation Sales by Category: Value 2005-2010
  • Table 71 Travel Accommodation Outlets by Category: Units 2005-2010
  • Table 72 Travel Accommodation by Broad Category: Number of Rooms 2005-2010
  • Table 73 Regional Hotel Parameters 2010
  • Table 74 Travel Accommodation Sales: Internet Transaction Value 2005-2010
  • Table 75 Hotel National Brand Owners by Market Share 2006-2010
  • Table 76 Hotel Brands by Key Performance Indicators 2010
  • Table 77 Forecast Travel Accommodation Sales by Category: Value 2010-2015
  • Table 78 Forecast Travel Accommodation Outlets by Category: Units 2010-2015
  • Table 79 Forecast Travel Accommodation Sales: Internet Transaction Value 2010-2015

Travel Retail in Thailand - Category Analysis

HEADLINES

TRENDS

  • The political turmoil and civil unrest which occurred in Thailand during April and May 2010 had a negative effect on growth in travel retail. Images in the international news media of anti-government protesters holding demonstrations, including videos of blocked roads and violence in central Bangkok, caused many international tourists to cancel their holiday bookings to Thailand during the second quarter of 2010. Many foreign travellers decided to cancel their trips even though they were not intending to travel to Bangkok, where the protests were being held. These cancellations continued into the months following the cessation of the civil unrest. It wasn’t until September that inbound tourists returned to Thailand. This meant that travel retailers were able to enjoy high demand during the peak tourist season which runs between November and February.

LEISURE TRAVEL

BUSINESS TRAVEL

ONLINE TRAVEL

COMPETITIVE LANDSCAPE

  • Travel retail in Thailand is a very fragmented category featuring a high number of small players, many of which come and go each year. Meanwhile, larger players are estimated to constitute less than 10% of all travel retail outlets. Diethelm (Thailand) Co Ltd remained the leading travel retailer in Thailand during 2010 with value sales of Bt2 billion. Diethelm is able to take advantage of its well known brand and wide outlet network which stretches across Cambodia, China, Bhutan, India and Laos. Diethelm’s focus is mainly inbound travellers from all over the world and only a small proportion of its value sales are generated from within Thailand.

PROSPECTS

  • Travel retail is set to increase in constant value at a CAGR of 2% over the forecast period. Tour operators is set to record the highest CAGR, while travel agents and exchange services will post the second and third highest growth. The majority of tour operators will continue to be small players. Larger travel retailers are unlikely to have any influence on these smaller players as they tend to target different segments of travellers.

CATEGORY DATA

  • Table 80 Travel Retail Outlets by Category: Units 2005-2010
  • Table 81 Travel Retail Products Sales: Value 2005-2010
  • Table 82 Corporate Business Travel Retail Products Sales: Value 2005-2010
  • Table 83 Leisure Travel Retail Products Sales: Value 2005-2010
  • Table 84 Travel Retail Online Sales by Category: Internet Transaction Value 2005-2010
  • Table 85 Travel Retail Products Market Shares 2006-2010
  • Table 86 Travel Retail Products Brands by Key Performance Indicators 2010
  • Table 87 Forecast Travel Retail Outlets by Category: Units 2010-2015
  • Table 88 Forecast Travel Retail Products Sales: Value 2010-2015
  • Table 89 Forecast Corporate Business Travel Retail Products Sales: Value 2010-2015
  • Table 90 Forecast Leisure Travel Retail Products Sales: Value 2010-2015
  • Table 91 Forecast Travel Retail Online Sales by Category: Internet Transaction Value 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Travel And Tourism
    • Car Rental
      • Business Car Rental
        • Airport Business Car Rental
        • Non-Airport Business Car Rental
      • Car Rental - Insurance Replacement
      • Leisure Car Rental
        • Airport Leisure Car Rental
        • Non-Airport Leisure Car Rental
    • Demand Factors
      • Holiday Demographic Trends
        • Holiday Takers
          • Female
          • Male
        • Non-Holiday Takers
      • Leave Entitlement
        • Paid Holiday
        • Public Holidays on Working Days
        • Public Holidays not on Working Days
      • Trips
        • Departures by Length of Trip
          • Departures 0-3 Days
          • Departures 4-7 Days
          • Departures Over 7 Days
        • Domestic Trips
          • Domestic Trips 0-3 Days
          • Domestic Trips 4-7 Days
          • Domestic Trips Over 7 Days
    • Health and Wellness Tourism
      • Medical Tourism
      • Spas
        • Destination Spas
        • Hotel/Resort Spas
        • Other Spas
      • Other Health & Wellness Tourism
    • Tourism Flows Domestic
      • Domestic Tourism by Destination
        • Bangkok
        • Chiang Mai
        • Chiang Rai
        • Hatyai
        • Kanchanaburi
        • Khon Kaen
        • Korat
        • Krabi
        • Pattaya
        • Phuket
        • Samui
        • Other Domestic Tourism Destinations
      • Domestic Tourism Travel by Purpose of Visit
        • Domestic Business Tourism
          • Domestic Business Tourism by Air
          • Domestic Business Tourism by Land
          • Domestic Business Tourism by Rail
          • Domestic Business Tourism by Sea
        • Domestic Leisure Tourism
          • Domestic Leisure Tourism by Air
          • Domestic Leisure Tourism by Land
          • Domestic Leisure Tourism by Rail
          • Domestic Leisure Tourism by Sea
    • Tourism Flows Inbound
      • Arrivals
        • Arrivals from Australia
        • Arrivals from Canada
        • Arrivals from China
        • Arrivals from France
        • Arrivals from Germany
        • Arrivals from Hong Kong, China
        • Arrivals from India
        • Arrivals from Indonesia
        • Arrivals from Japan
        • Arrivals from Malaysia
        • Arrivals from Netherlands
        • Arrivals from Philippines
        • Arrivals from Russia
        • Arrivals from Saudi Arabia
        • Arrivals from Singapore
        • Arrivals from South Africa
        • Arrivals from South Korea
        • Arrivals from Sweden
        • Arrivals from Taiwan
        • Arrivals from United Kingdom
        • Arrivals from USA
        • Arrivals from Vietnam
        • Other Countries of Origin
      • Arrivals by Mode of Transport
        • Air Arrivals
        • Land Arrivals
        • Rail Arrivals
        • Sea Arrivals
      • Arrivals by Purpose of Visit
        • Business Arrivals
          • Business Air Arrivals
          • Business Land Arrivals
          • Business Rail Arrivals
          • Business Sea Arrivals
        • Leisure Arrivals
          • Leisure Air Arrivals
          • Leisure Land Arrivals
          • Leisure Rail Arrivals
          • Leisure Sea Arrivals
    • Tourism Flows Outbound
      • Departures by Country
        • Departures to Australia
        • Departures to Canada
        • Departures to China
        • Departures to France
        • Departures to Germany
        • Departures to Hong Kong, China
        • Departures to India
        • Departures to Italy
        • Departures to Japan
        • Departures to Malaysia
        • Departures to Netherlands
        • Departures to Philippines
        • Departures to Singapore
        • Departures to South Korea
        • Departures to Sweden
        • Departures to Switzerland
        • Departures to Taiwan
        • Departures to United Kingdom
        • Departures to USA
        • Departures to Vietnam
        • Other Destinations
      • Departures by Mode of Transport
        • Air Departures
        • Land Departures
        • Rail Departures
        • Sea Departures
      • Departures by Purpose of Visit
        • Business Departures
          • Business Air Departures
          • Business Land Departures
          • Business Rail Departures
          • Business Sea Departures
        • Leisure Departures
          • Leisure Air Departures
          • Leisure Land Departures
          • Leisure Rail Departures
          • Leisure Sea Departures
    • Tourism Receipts and Expenditure
      • Balance of Payments
      • Domestic Tourist Expenditure by Sector
        • Domestic Tourist Expenditure on Accommodation
        • Domestic Tourist Expenditure on Entertainment
        • Domestic Tourist Expenditure on Excursions
        • Domestic Tourist Expenditure on Food
        • Domestic Tourist Expenditure on Shopping
        • Domestic Tourist Expenditure on Travel Within Country
        • Other Domestic Tourist Expenditure
      • Incoming Tourist Receipts by Sector
        • Incoming Tourist Receipts on Accommodation
        • Incoming Tourist Receipts on Entertainment
        • Incoming Tourist Receipts on Excursions
        • Incoming Tourist Receipts on Food
        • Incoming Tourist Receipts on Shopping
        • Incoming Tourist Receipts on Travel Within Country
        • Other Incoming Tourist Receipts
      • Outgoing Tourist Expenditure
      • Outgoing Tourist Expenditure by Sector
        • Outgoing Tourist Expenditure on Accommodation
        • Outgoing Tourist Expenditure on Entertainment
        • Outgoing Tourist Expenditure on Excursions
        • Outgoing Tourist Expenditure on Food
        • Outgoing Tourist Expenditure on Shopping
        • Outgoing Tourist Expenditure on Travel Within Country
        • Other Outgoing Tourist Expenditure
      • Tourism Expenditure
        • Domestic Tourist Expenditure
        • Incoming Tourist Receipts
      • Tourism Expenditure by Sector
        • Tourism Expenditure on Accommodation
        • Tourism Expenditure on Entertainment
        • Tourism Expenditure on Excursions
        • Tourism Expenditure on Food
        • Tourism Expenditure on Shopping
        • Tourism Expenditure on Travel Within Country
        • Other Tourism Expenditure
    • Tourist Attractions
      • Art Galleries
      • Casinos
      • Circuses
      • Historic Buildings/Sites
      • Museums
      • National Parks/Areas Of Natural Beauty
      • Theatres
      • Theme/Amusement Parks
      • Zoos/Aquariums
      • Other Tourist Attractions
    • Transportation
      • Air
        • Airline Capacity
          • Charter (Airline Capacity)
          • Low Cost Carriers (Airline Capacity)
          • Schedule (Airline Capacity)
        • Airline Passengers Carried by Distance
          • Long Haul
          • Short Haul
        • Airline Passengers Carried by Type
          • Charter
          • Low Cost Carriers
          • Schedule
      • Other Transportation
        • Bus/Coach
        • Chauffeur-Driven Car
        • Cruise
        • Ferry
        • Rail
    • Travel Accommodation
      • Hotels
        • Chained Hotels
        • Independent Hotels
      • Other Travel Accommodation
        • Campsites
        • Chalets
        • Guesthouses
        • Hostels
        • Motels
        • Private Accommodation
        • Self-Catering Apartments
        • Other Other Travel Accommodation
    • Travel Retail
      • Corporate Business Travel Retail Online Sales
        • Corporate Business Online Accommodation Only
        • Corporate Business Online Car Rental Only
        • Corporate Business Online Dynamic Packaging
        • Corporate Business Online Flight Only
        • Corporate Business Online Traditional Package Holiday
        • Other Corporate Business Online Transport Only
        • Other Travel Retail Corporate Business Online Sales
      • Corporate Business Travel Retail Products
        • Corporate Business Accommodation Only
        • Corporate Business Adventure/Trekking Holiday
        • Corporate Business City Breaks
        • Corporate Business Cruise
        • Corporate Business Flight Only
        • Corporate Business Fly-Drive
        • Corporate Business Package Holiday
        • Corporate Business Spa Packages
        • Corporate Business Travel Insurances
        • Corporate Business Traveller’s Cheques
        • Other Corporate Business Transport
        • Other Corporate Business Travel Retail Products
      • Leisure Travel Retail Online Sales
        • Leisure Online Accommodation Only
        • Leisure Online Car Rental Only
        • Leisure Online Dynamic Packaging
        • Leisure Online Flight Only
        • Leisure Online Traditional Package Holiday
        • Other Online Leisure Transport Only
        • Other Travel Retail Leisure Online Sales
      • Leisure Travel Retail Products
        • Leisure Accommodation Only
        • Leisure Adventure/Trekking Holiday
        • Leisure City Break
        • Leisure Cruise
        • Leisure Flight Only
        • Leisure Fly-Drive
        • Leisure Package Holiday
        • Leisure Spa Packages
        • Leisure Travel Insurance
        • Leisure Traveller’s Cheques
        • Other Leisure Transport
        • Other Leisure Travel Retail Products
      • Travel Retail Online Sales
        • Online Accommodation Only
        • Online Car Rental Only
        • Online Dynamic Packaging
        • Online Flight Only
        • Online Traditional Package Holiday
        • Other Online Transport Only
        • Other Travel Retail Online Sales
      • Travel Retail Outlets
        • Exchange Services
        • Tour Operators
        • Travel Agents
      • Travel Retail Products
        • Accommodation Only
        • Adventure/Trekking Holiday
        • City Break
        • Cruise
        • Flight Only
        • Fly-Drive
        • Other Transport
        • Package Holiday
        • Spa Packages
        • Travel Insurance
        • Traveller's Cheques
        • Other Travel Retail Products

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Age breakdown
  • Analysis by country
  • Analysis by type
  • Business/leisure split
  • Hotel price platform
  • International arrivals by city
  • Internet transactions
  • Key performance indicators
  • Leading visitor attractions
  • Method of payment
  • Mice penetration
  • Mid-premium hotels in tourist location
  • Passengers carried by airport
  • Regional hotel parameters
  • Rental duration by sector
  • Seasonality
  • Spa target markets
  • Time of booking

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices % growth
  • Retail value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Number of people
  • Number of people % growth
  • Number of people per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Internet transaction value retail selling price % growth
  • Internet transaction value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cars
  • Number of cars % growth
  • Number of cars per capita
  • Internet transaction value retail selling price real (constant 2008) 2008 prices % growth
  • Internet transaction value retail selling price real (constant 2008) 2008 prices local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price real (constant 2008) 2008 prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of days
  • Number of days % growth
  • Number of days per capita
  • Number of bed nights
  • Number of bed nights % growth
  • Number of bed nights per capita
  • Number of operators
  • Number of operators % growth
  • Number of operators per capita
  • Number of trips
  • Number of trips % growth
  • Number of trips per capita
  • Number of rooms
  • Number of rooms % growth
  • Number of rooms per capita
  • Retail value retail selling price nominal (current) prices % growth
  • Retail value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price nominal (current) prices % growth
  • Internet transaction value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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