The briefing examines how the information and communications industry is performing globally and in the largest countries in terms of information and communications output. The report also provides data for production, market size, imports, exports, industry costs, industry profitability and number of companies. The industry and market overview provide benchmarks against other countries in the region.
Delivery
This report comes in PPT.
Key findings
AI adoption decides production leadership
Scale markets convert capital depth and enterprise-wide artificial intelligence into the largest absolute output gains, while firms resting on brittle, fragmented data foundations stall, making technology modernisation rather than new geographic expansion the decisive production lever.
Digital challengers reshape supplier relationships
Cloud-native challengers and banking-as-a-service platforms increasingly sit between incumbents and their customers, turning technology vendors into critical suppliers. Value migrates towards agile, API-driven operators embedding finance and insurance into everyday buyer journeys and points of sale.
Compliance burden compresses mature margins
Fragmented cross-border regulation, litigation exposure and legacy modernisation inflate mature-market cost bases, converting impressive scale into thin profitability. Leaner emerging markets defend richer margins through automation, embedded distribution and disciplined fee diversification rather than headcount.
Climate risk redirects reinsurance trade
Intensifying climate volatility strains historical loss models and tightens reinsurance capacity, pushing exposed economies to import external risk capacity. Specialist hubs exporting underwriting expertise, parametric cover and scenario-based pricing capture disproportionate cross-border value.
Buyers expect instant personalised finance
Household and corporate buyers now expect behaviour-based pricing, embedded distribution and conversational self-service delivered at the moment of need. Winners pair transparent data practices with wallet-based products, deepening penetration and building lifetime customer relationships.
Asia Pacific returned to positive growth in real value terms in 2021, with this expected to continue throughout the 2021-2026 period, although the renewed lockdowns in China in 2022 could see the current forecasts downgraded. Digital technologies will help LSR players to reduce costs, enhance the consumer experience and build customer loyalty. A focus on digitalisation is therefore expected to play an important role in driving growth over the forecast period.
Finance and Insurance snapshot
Key findings
Despite steady demand, finance and insurance sector undergoing significant changes
Our expert’s view of finance and insurance in 2025
Top five trends in Finance and Insurance
Top five trends uncovered
Drivers of consumer markets and impact on finance and insurance industry
Adjacent industries and how they impact the finance and insurance industry
Capital depth and technology will keep leading finance markets ahead
Finance leaders balance rising compliance costs with technology-led efficiency
The next phase of finance sector growth will depend on protecting profitability
Cross-border finance growth favours markets with deep capital and global trust
Demand for imported financial expertise is accelerating across growth markets
Macroeconomic/industry trends
More firms enter the market while larger companies strengthen through consolidation
Different market structures create distinct models of finance sector leadership
Scale, lean cost bases and specialist hubs define the next wave of finance growth
US finance set to lead through AI-driven insurance and embedded coverage
US finance strengthens positions, cementing global leadership in AI insurance
US leads globally, accelerating AI transformation amid climate and cyber pressures
China's finance continues to scale via AI, green insurance, and senior platforms
China's finance expands steadily, building AI-native insurance ecosystem
China scales AI-native insurance value chains amid slowdown and fintech competition
Germany's finance set to advance through embedded finance and ESG leadership
German finance grows resiliently, anchored by regulatory body oversight and ESG shift
Germany advances embedded finance and ESG amid conservative culture
UK finance accelerates as open banking and sustainable finance leader
UK finance surges as top exporter, leading open banking innovation
UK leads open banking and post-Brexit reform amid productivity and rival pressures
Japan's finance modernises via cashless growth and Asia Pacific reach
Japan's finance holds stable amid an ageing society and cashless transition
Japan advances cashless and bancassurance amid ageing society and legacy barriers
Opportunities for growth
Definitions
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