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Country Report

Travel and Tourism in Chile

Mar 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Travel and tourism in Chile records a positive performance in 2011

After the earthquake which struck central Chile in February 2010 forced many people to postpone domestic trips, leading to widespread caution about discretionary expenditure, 2011 saw a more favourable backdrop for Chile’s travel and tourism industry. The policies of the centre-right government of Sebastian Piñera have achieved higher employment levels and the economic mood in the country remains positive in general. During 2011, this translated into higher purchasing power and growth in the size of the middle income segment, many of whom now have more disposable money to spend on travel and tourism. The National Tourism Service (Sernatur) has placed a strong emphasis on promoting Chile’s tourist destinations and enhancing the image of the country, which has played a major role in the ongoing positive development of Chile’s travel and tourism industry.

Favourable exchange rate boosts outbound tourism in 2011

The strong exchange value of the Chilean peso against the US dollar which occurred during 2011 was a key driver of the strong growth recorded in outbound travel and tourism in 2011, as well as boosting outgoing tourism expenditure. The higher price of Chile’s key export commodities such as copper at global level was one of the factors which led to the exchange value of the Chilean currency remaining strong throughout 2011. This led to higher flows of Chilean people travelling overseas. This factor combined with the special promotions and attractive packages of travel retailers and airlines to boost demand for outbound travel and resulted in higher numbers of middle-income Chilean consumers travelling overseas during 2011.

Sernatur’s strategy is based on promoting Chile’s prime tourist destinations

The national tourism strategy which was established by the Ministry of Economy, Development and Tourism in 2010 intensified in 2011. The efforts of this government agency to develop Chile into a first-class travel and tourism destination, both at domestic and global level, were reinforced in 2011, mainly through the Chile es Tuyo programme, an initiative launched by Sernatur in collaboration with LAN Airlines SA and ACHET, among other key players. This programme seeks to enhance domestic tourism throughout the year. The programme was improved in 2011, with the launch of new television advertising spots and a brand new website which is dedicated specifically to providing information, highlighting domestic destinations and offering a variety of convenient promotions and packages. Moreover, Sernatur’s efforts are now being backed up by demand aggregation platforms such as Groupon, LetsBonus and Cuponatic, and the advance of these online group purchasing platforms was another key element in the growth recorded in domestic tourism in Chile during 2011.

Air transportation market prepares to face the merger between LAN and TAM

During September 2011, the Chilean Court for Defence of Free Competition (TDLC) approved the merger between LAN Airlines SA, the largest airline in Chile, and TAM Linhas Aereas SA, the most important airline in Brazil. However, the TDLC forced the new merged company to comply with a set of mitigation measures aimed at safeguarding free competition, although the parties to the merger did not consider these measures to be onerous enough to prevent the merger going ahead. As such, it is expected that LATAM will be formed during the first quarter of 2012 having received the approval of the Chilean Supreme Court. This will bring about important shifts in the competitive landscape in air transportation in Chile as LATAM is set to become largest airline in Latin America and one of the most important airlines at global level.

The influence of online payments and demand aggregators continues to grow in 2011

Online sales recorded an improved performance across the board in travel and tourism in Chile during 2011. The penetration of broadband internet access continues increasing among Chile’s middle income and low income segments, as does the level of e-commerce as online payments are increasingly preferred. Many Chilean companies are now being forced to improve their websites and develop more secure payment methods in order to maintain their favourable competitive positions, a situation which in turn has encouraged many Chileans to begin replacing offline payment methods with online transactions. Moreover, online demand aggregation platforms are rapidly rising to prominence in Chile, reaching almost all income segments.

Volcanic eruption has a slightly negative impact on travel and tourism in Chile

The eruption of the central Chilean volcano Puyehue in June 2011 had a slightly negative impact on the country’s travel and tourism industry. The eruption began on 4 June 2011, causing the cancellation of flights in Chile and Argentina and also hampering maritime activity and impeding land transportation. The volcano is located in southern central Chile, some 900 kilometres south of the capital Santiago. Argentinean cities such as Bariloche and San Martín de los Andes were among those worst affected by the eruption and suffered more than any Chilean city.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in Chile with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in Chile, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Chile for free:

The Travel and Tourism in Chile market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in Chile?
  • What are the major brands in Chile?
  • What are the major brands in Chile?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Table of Contents

Table of Contents

Travel and Tourism in Chile - Industry Overview

EXECUTIVE SUMMARY

Travel and tourism in Chile records a positive performance in 2011

Favourable exchange rate boosts outbound tourism in 2011

Sernatur’s strategy is based on promoting Chile’s prime tourist destinations

Air transportation market prepares to face the merger between LAN and TAM

The influence of online payments and demand aggregators continues to grow in 2011

Volcanic eruption has a slightly negative impact on travel and tourism in Chile

KEY TRENDS AND DEVELOPMENTS

Travel and tourism continues to grow due to Chile’s developing economic strength

National Tourism Board seeks investment to promote Chile abroad

New legislation requires travel and tourism operators to meet quality standards

International economic downturn threatens growth expectations for 2012

After much negotiation, the merger of LAN and TAM is set to be finalised

Demand aggregator websites become a key tool for domestic tourism in 2011

The success of the Chile es Tuyo campaign boosts domestic tourism during 2011

DEMAND FACTORS

  • Table 1 Leave Entitlement: Volume 2006-2011
  • Table 2 Holiday Takers by Age: % Breakdown 2006-2011
  • Table 3 Seasonality of Trips 2006-2011

BALANCE OF PAYMENTS

  • Table 4 Balance of Tourism Payments: Value 2006-2011

DEFINITIONS

Tourism Flows

Tourism Receipts and Expenditure

Travel Accommodation

Transportation

Car Rental

Travel Retail

Tourist Attractions

Online Sales

Health and Wellness

SOURCES

  • Summary 1 Research Sources

Travel and Tourism in Chile - Company Profiles

Enjoy SA in Travel and Tourism (Chile)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Enjoy SA: Competitive Position 2011

Lan Airlines SA in Travel and Tourism (Chile)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 LAN Airlines SA: Competitive Position 2011

Sky Airline in Travel and Tourism (Chile)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 9 Sky Airline SA: Competitive Position 2011

Travel Security SA in Travel and Tourism (Chile)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 11 Travel Security SA: Competitive Position 2011

Turismo Cocha in Travel and Tourism (Chile)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 13 Turismo Cocha SA: Competitive Position 2011

Car Rental in Chile - Category Analysis

HEADLINES

TRENDS

  • Car rental in Chile registered strong growth in 2011, increasing in value by 18% as the category left behind the poor performance it recorded during 2010. This higher growth was largely due to the positive performance of Chile’s economy during 2010 and 2011 as well as the increase recorded in the numbers of inbound arrivals. Furthermore, higher domestic tourist flows during low seasons and led to higher growth in both business car rental and leisure car rental in 2011.

COMPETITIVE LANDSCAPE

  • The Hertz Corp remains the leading player in car rental in Chile and the company held a 30% value share in 2011. Hertz benefited from business car rentals increasing in value by 15% in 2011 as the brand is very well positioned in business car rental and is especially popular among the employees of Chile’s mining companies. Companies which sign car rental agreements with Hertz gain access to numerous benefits including discounted rates with free mileage and special discounts for lease agreements which last for longer than one month, among others. Hertz also offers the latest technology in its fleet including GPS and in-route assistance and it also measures and offsets its carbon footprint, which enhances Hertz’s image as a reliable car rental brand.

PROSPECTS

  • Growth in car rentals in Chile is set to stabilise over the forecast period, increasing in constant value at a CAGR of 3%. As tourism flows inbound is also expected to increase at a CAGR of 3% in Chile over the forecast period, the performance of car rental is expected to remain tied to growth in inbound arrivals. Chile’s favourable economic outlook is also expected to support growth in car rentals during the forecast period, with growth supported also by the rapid development of the industry in terms of the more widespread use of more advanced technology and higher attention paid to sustainability, each of which have the potential to make travel and tourism easier and more comfortable for those renting cars and travelling the country by road.

CATEGORY DATA

  • Table 5 Car Rental Sales by Category and Location: Value 2006-2011
  • Table 6 Car Rental Sales: Internet Transaction Value 2006-2011
  • Table 7 Structure of Car Rental Market: 2006-2011
  • Table 8 Car Rental National Brand Owner Market Shares 2007-2011
  • Table 9 Car Rental Brands by Key Performance Indicators 2011
  • Table 10 Forecast Car Rental Sales by Category and Location: Value 2011-2016
  • Table 11 Forecast Car Rental Sales by Category: Internet Transaction Value 2011-2016

Health and Wellness Tourism in Chile - Category Analysis

HEADLINES

TRENDS

  • Health and wellness tourism in Chile maintained positive growth in 2011, increasing in value by 5% for the second year running in a continuation of the stable performance which has followed the declines recorded during 2009 as the global economic recession compromised demand. However, the decline recorded during 2009 notwithstanding, as the global economic recession has developed, the flow of customers for health and wellness travel and tourism services in Chile, especially spas, has not slowed down. On the contrary, demand continues to rise, although expenditure on individual health and wellness tourism services has declined slightly. During 2011, Chilean people were once again searching for new and improved health and wellness tourism services. Chile’s population is currently suffering from high stress levels, according to the Private Health Insurance Association, which has stated that one in three of applications for its medical licenses is related to mental health. This also contributed significantly to the maintenance of high demand for health and wellness tourism services in Chile during 2010 and 2011. The rising popularity of demand aggregators such as Groupon has also boosted the usage of Chile’s spas, particularly as many of the discount coupons offered through these websites offer price discounts for transportation, travel accommodation and spa services in hotels and resorts.

PROSPECTS

  • Health and wellness tourism in Chile is expected to register moderate growth over the forecast period, rising in constant value at a CAGR of 3%. The increasingly stressful lifestyles of many Chilean workers should ensure that demand for health and wellness tourism continues to increase in 2012 and throughout the forecast period. Both spa outlets and medical tourism centres are continuously improving in terms of infrastructure, technology and the quality of services on offer for customers. Looking forward to 2012, almost all hotels and resorts in the region Santiago now have spas and offer a range of health and wellness tourism services, and this is set to boost growth in health and wellness tourism. Nevertheless, it is the performance of Chile’s economy over the forecast period which is set to determine the level of demand and the level of expenditure on health and wellness tourism. If the global financial crisis continues to deepen, there is the possibility that some negative impact could be felt in health and wellness tourism.

CATEGORY DATA

  • Table 12 Number of Hotel/Resort Spas: Units 2006-2011
  • Table 13 Health and Wellness Tourism Sales by Category: Value 2006-2011
  • Table 14 Spa Consumer Markets: Domestic Tourism 2006-2011
  • Table 15 Spa Consumer Markets: Arrivals 2006-2011
  • Table 16 Forecast Health and Wellness Tourism Sales by Category: Value 2011-2016

Tourism Flows Domestic in Chile - Category Analysis

HEADLINES

TRENDS

  • As the exchange value of the Chilean peso remained high against the US dollar in 2011, the government focused a significant proportion of its national tourism strategy on encouraging Chilean people to visit domestic destinations, which represented a bid to counteract the strong incentive to travel abroad presented by the high exchange value of the Chilean peso. The campaign to encourage Chileans to holiday domestically was conducted under the slogan “Chile es Tuyo” (Chile is Yours) and the aggressive promotional strategy was launched by Sernatur in 2010 in order to highlight the beauty of Chile’s landscapes and invite Chilean people to travel domestically through the offer of promotional packages which include air transportation, land transportation and travel accommodation in various destinations. The Chile es Tuyo programme was constantly improved throughout 2011, with new television spots launched and new tourism packages on offer, all of which is likely to have had a significant influence on the increase recorded in the numbers of domestic trips in 2011.

PROSPECTS

  • Domestic tourism in Chile is currently experiencing something of a golden era as momentum is driven by increasing purchasing power and demand is being spurred by Sernatur and other public and private stakeholders. This suggests that domestic tourism is set to record strong growth during the forecast period, especially considering that the global financial recession is not expected to have a substantial detrimental effect on the Chilean economy until at least 2014. Moreover, the Chilean government is determined to continue strengthening its policy of developing Chile’s tourist destination in order to boost the contribution of the country’s travel and tourism industry to Chile’s GDP, and one of the best ways of achieving this is by boosting domestic travel and tourism.

CATEGORY DATA

  • Table 17 Domestic Tourism by Destination: 2006-2011
  • Table 18 Domestic Tourism by Purpose of Visit and by Mode of Transport: 2006-2011
  • Table 19 Domestic Tourist Expenditure: Value: 2006-2011
  • Table 20 Method of Payments for Domestic Tourism Spending: % Breakdown 2006-2011
  • Table 21 Forecast Domestic Tourism by Purpose of Visit and by Mode of Transport: 2011-2016
  • Table 22 Forecast Domestic Tourist Expenditure: Value: 2011-2016

Tourism Flows Inbound in Chile - Category Analysis

HEADLINES

TRENDS

  • Tourism flows inbound increased in value by 14% in terms of the number of trips in 2011. There are a number of diverse factors which can explain this growth, including ongoing economic growth and the strong image which Chile currently enjoys abroad. Furthermore, the effects of the earthquake which struck Chile in February 2010 discouraged foreigners from visiting Chile throughout 2010, while the finals tournament of the FIFA World Cup was held in South Africa, and this led to many would-be arrivals in Chile postponing their visits in favour of Africa. However, one of the most important factors in the high growth recorded in arrivals during 2011 was the massive spike recorded in the numbers of Brazilian tourists arriving in Chile. Perversely, much of the growth in inbound arrivals from Brazil can be attributed to a natural disaster which struck Chile in June 2011, specifically the eruption of the volcano Puyehue, located in Región de Los Lagos, 900km south of Santiago. However, the main impact of the volcano was not felt in Chile, but in neighbouring Argentina. As the ash cloud released during the eruption spread over southwestern Argentina, all flights were either cancelled or delayed, and this led to dramatic declines in Brazilians taking ski holidays in Argentina, leaving the country’s ski resorts empty. Instead of Argentina, tens of thousands of Brazilians instead preferred Chile’s ski resorts, which led to a 56% increase in arrivals from Brazil during 2011. In addition, outbound tourism from Brazil is booming as the country’s ever-expanding middle class begins to enjoy better purchasing power as the country continues to develop a solid and stable economic backdrop, with growth figures climbing even higher in 2010 and 2011. This is another major reason for the influx of Brazilians to Chile in 2011.

COUNTRY OF ORIGIN

BUSINESS VS LEISURE

CITY ARRIVALS

PROSPECTS

  • Tourism flows inbound in Chile is set to increase at a CAGR of 3% in the number of arrivals over the forecast period. The Chilean government has announced its intention of achieve the goal of four million inbound arrivals by 2014. In pursuit of this goal, the Ministry of Economy, Development and Tourism will boost its budget for promoting Chile abroad. Under the auspices of the Ministry, Sernatur is set to raise quality standards on all of Chile’s tourist services, among many other measures designed to make Chile more attractive to potential foreign visitors. According to the projections of Euromonitor International, however, this goal appears to be somewhat ambitious, especially considering the poor performance of the economies of several of Chile’s major source countries. Furthermore, Chile’s relative immunity from the worst of the economic crisis has led to the exchange value of the Chilean peso rising against major world currencies, meaning that it is now much more expensive for many international tourists to travel within Chile. Moreover, the government’s slightly heavy handed approach to social protests which occurred in Chile during 2011 has the potential to damage the image of Chile as a travel and tourism destination in 2012 and is bound to have some negative effect on inbound tourism. Incoming tourism receipts is also set to increase at a CAGR of 3% over the forecast period, but the full extent of this growth may also depend on the international financial situation.

CATEGORY DATA

  • Table 23 Arrivals by Country of Origin: 2006-2011
  • Table 24 Leisure Arrivals by Type 2006-2011
  • Table 25 Business Arrivals: MICE Penetration 2006-2011
  • Table 26 Arrivals by Mode of Transport: 2006-2011
  • Table 27 Arrivals by Purpose of Visit: 2006-2011
  • Table 28 Incoming Tourist Receipts by Geography: Value 2006-2011
  • Table 29 Incoming Tourist Receipts by Category: Value 2006-2011
  • Table 30 Method of Payments for Incoming Tourist Receipts: % Breakdown 2006-2011
  • Table 31 Forecast Arrivals by Country of Origin: 2011-2016
  • Table 32 Forecast Arrivals by Mode of Transport: 2011-2016
  • Table 33 Forecast Arrivals by Purpose of Visit: 2011-2016
  • Table 34 Forecast Incoming Tourist Receipts by Geography: Value 2011-2016
  • Table 35 International Arrivals by City 2007-2011

Tourism Flows Outbound in Chile - Category Analysis

HEADLINES

TRENDS

  • Outbound tourism continued growing in Chile during 2011, rising to 3.8 million departures. Much of this growth can be ascribed to the strength of the Chilean peso, the exchange value of which increased against the US dollar throughout 2011. This constituted a strong incentive for many Chileans to travel abroad during the year. Momentum in outbound departures began building during the second half of 2010 as the negative effects of the devastating earthquake which struck central Chile in February dissipated, and the pace of growth picked up during 2011 as many Chileans decided to take outbound trips which they had postponed in 2010. In addition, outgoing tourism expenditure increased by 6% in 2011, a situation which reflects the fact that Chileans are taking advantage of their higher purchasing power to travel abroad and are spending their pesos on products and services. Better access to more flexible consumer credit also contributed to growth in outbound trips, especially for middle income segments.

DESTINATIONS

BUSINESS VS LEISURE

PROSPECTS

  • Outbound departures is set to increase at a CAGR of 7% over the forecast period, rising to 5.2 million trips in 2016. Chile’s positive economic prospects and the favourable exchange rates for the Chilean peso are expected to support growth in outgoing departures during the forecast period, both for leisure travellers and business travellers. The sustained growth in the influence of demand aggregators in Chile is expected to boost outbound departures during the forecast period as the number of deals offered on the country’s leading demand aggregator websites for outbound travel continues to increase. Moreover, rising confidence in credit cards as a payment method is another important factor set to continue influencing outbound tourism during the forecast period.

CATEGORY DATA

  • Table 36 Departures by Destination: 2006-2011
  • Table 37 Leisure Departures by Type 2006-2011
  • Table 38 Business Departures: MICE Penetration % Breakdown 2006-2011
  • Table 39 Departures by Mode of Transport: 2006-2011
  • Table 40 Departures by Purpose of Visit: 2006-2011
  • Table 41 Outgoing Tourist Expenditure by Geography: Value 2006-2011
  • Table 42 Outgoing Tourist Expenditure by Category: Value 2006-2011
  • Table 43 Method of Payments for Outgoing Tourism Spending: % Breakdown 2006-2011
  • Table 44 Forecast Departures by Destination: 2011-2016
  • Table 45 Forecast Departures by Mode of Transport: 2011-2016
  • Table 46 Forecast Departures by Purpose of Visit: 2011-2016
  • Table 47 Forecast Outgoing Tourist Expenditure by Geography: Value 2011-2016

Tourist Attractions in Chile - Category Analysis

HEADLINES

TRENDS

  • Tourist attractions recorded an outstanding performance in Chile during 2011, increasing by 60% in value and by 20% in the number of visitors. This growth was driven by the positive economic mood in Chile and rising employment levels, which led to disposable income levels remaining stable in 2011. This led to many of Chile’s middle income consumers spending more on tourist attractions. Buoyed by the strong growth recorded in domestic tourism in 2011, tourist attractions in Chile recorded stellar growth in 2011 as Sernatur’s Chile es Tuyo campaign and other domestic tourism programmes focused on boosting the number of domestic leisure trips taken in Chile.

PROSPECTS

  • Tourist attractions in Chile is set to increase in constant value at a CAGR of 7% over the forecast period, while the number of visitors to Chile’s tourist attractions is expected to increase at a CAGR of 5%. As long as Chile’s economic background remains solid, it is very likely that demand for cultural events and tourist attractions will remain high. However, it is the rapid rise of casinos in Chile which is expected to be behind much of the strong growth expected in tourist attractions during the forecast period. The Chilean government’s national tourism strategy is set to focus on improving quality levels in the country’s travel and tourism industry, and this is certain to include improvements to Chile’s tourist attractions. Another of Sernatur’s major strategies during the forecast period is set to be a stronger focus on preserving and celebrating Chile’s cultural heritage, which should also provide a welcome boost to tourist attractions in Chile during the forecast period.

CATEGORY DATA

  • Table 48 Tourist Attractions Sales by Category: Value 2006-2011
  • Table 49 Tourist Attractions Visitors by Category: 2006-2011
  • Table 50 Tourist Attractions Online Sales: Internet Transaction Value 2006-2011
  • Table 51 Leading Tourist Attractions by Visitors 2006-2011
  • Table 52 Forecast Tourist Attractions Sales by Category: Value 2011-2016
  • Table 53 Forecast Tourist Attractions Visitors by Category: 2011-2016
  • Table 54 Forecast Tourist Attractions Online Sales: Internet Transaction Value 2011-2016

Transportation in Chile - Category Analysis

HEADLINES

TRENDS

  • One of the positive consequences of the 14% growth recorded in the number of domestic trips, the 13% growth recorded in outbound departures and the 14% growth recorded in inbound arrivals in Chile during 2011 was that it ensured that transportation in Chile remained on a positive growth path, reaching CLP1.7 trillion, the result of an increase of a 9% rise in value sales. The exchange value of the Chilean peso against the US dollar price remained high in 2011, which made outbound travel very affordable for many Chileans and boosted transportation. Within Chile, meanwhile, the cataclysmic earthquake which struck central Chile in 2010 which left highways and railways damaged ceased to have a negative impact on transportation in Chile during 2011, contributing to the positive performance in the category during 2011. The eruption of Puyehue volcano during June 2011, however, had a slightly negative effect on transportation in some regions to the south of Santiago as Puyehue is situated 900km south of Chile’s capital city.

AIRLINES

COMPETITIVE LANDSCAPE

  • LAN Airlines SA remains the dominant leader in air transportation in Chile, accounting for 82% of total air transportation value sales in 2011. LAN Express, which operates the company’s domestic flights, increased in value by 19% in 2011, with this high growth driven by massive boost given to domestic travel and tourism by Sernatur during 2011. LAN Chile, the operator of the company’s international flights, increased in value by 20% in 2011, and this growth was supported by the huge flows of Chilean people travelling abroad in order to take advantage of the high exchange value of the Chilean peso against the US dollar. LAN Airlines SA has developed a new range of promotional packages for both domestic and outbound travel. During 2011, the company launched many seasonal discounts and special packages for young people. For example, in January 2011, LAN Airlines SA began operating new routes between Lima and Easter Island, which benefited incoming tourist flows. The company has also developed its customer loyalty programme LANPASS, which allows consumers to earn air miles each time they travel with LAN or make purchases through associated business partners such as Ripley, Unimarc, Movistar, Enjoy Casinos and Petrobras. These air miles can then be redeemed for transportation tickets to many destinations. Moreover, LAN Airlines SA is currently an integral part of Sernatur’s travel and tourism development strategy and this alliance, which also includes demand aggregator website Groupon, is set to continue boosting growth in the numbers of passengers on LAN Express flights.

PROSPECTS

  • Transportation in Chile is set to increase in constant value at a CAGR of 3% over the forecast period, rising to CLP1.8 trillion in 2016. Chile’s positive economic prospects are expected to support the positive performance of transportation during the forecast period. Global economic uncertainty and the high exchange value of the Chilean peso are likely to contribute to a slowdown in inbound arrivals during the forecast period. Nevertheless, Chile’s ongoing economic development and the strong image of Chile abroad can be expected to boost inbound tourism, specifically inbound business arrivals, which is set to benefit transportation.

CATEGORY DATA

  • Table 55 Transportation Sales by Category: Value 2006-2011
  • Table 56 Transportation Sales: Internet Transaction Value 2006-2011
  • Table 57 Airline Capacity: 2006-2011
  • Table 58 Air by Category: Passengers Carried: 2006-2011
  • Table 59 Airline Passengers Carried by Distance: 2006-2011
  • Table 60 Airline National Brand Owner Market Shares 2007-2011
  • Table 61 Airline Brands by Key Performance Indicators 2011
  • Table 62 Forecast Transportation Sales by Category: Value 2011-2016
  • Table 63 Forecast Transportation Sales: Internet Transaction Value 2011-2016

Travel Accommodation in Chile - Category Analysis

HEADLINES

TRENDS

  • As the numbers of domestic trips increased and inbound arrivals each increased by 14% during 2011, travel accommodation in Chile recorded an increase of 12% in value and 5% in the number of outlets. This growth was mainly the result of dynamic investment in hotels, with chained hotels benefiting the most. Furthermore, the growth recorded in domestic business trips and inbound business arrivals led to stronger competition and higher quality standards in travel accommodation. Moreover, the hotels which are part of the entertainment complexes which are increasingly being built to complement casinos are attracting domestic leisure visitors from all over Chile. Finally, the positive results that national tourism promotional programmes such as Sernatur’s Chile es Tuyo campaign boosted demand for travel accommodation during 2011, and this benefited other travel accommodation as well as hotels as demand increased for hostels, motels and guesthouses across Chile.

HOTELS

COMPETITIVE LANDSCAPE

  • Starwood Hotels & Resorts Worldwide Inc was the leading travel accommodation company in Chile during 2011 with a 10% value share in hotels. Starwood operates a chain of luxury hotels which offer guests the latest in terms of infrastructure and services, catering to both leisure and business travellers. Starwood’s W hotel brand has become the company’s key fascia in Chile, accounting for the highest proportion of the company’s value sales in 2011 with total value sales of CLP14.0 billion, the result of a 5% increase in value sales. W hotels often host important business meetings and MICE events and are also famous for hosting recitals and concerts performed by leading international musical artists. In Chile, W hotels generally target high-income consumer segments, or at least those Chileans with sufficient disposable income levels to be able to afford a stay at a luxury hotel. As cultural, musical and business events continue to record solid growth in Chile, Starwood Hotels & Resorts Worldwide Inc also recorded a positive performance in 2011. Starwood’s Four Points by Sheraton brand also performed well in Chile during 2011, increasing in value by 14%, while its The Luxury Collection brand increased in value by 4% and its luxury Sheraton brand increased by 21%.

PROSPECTS

  • Travel accommodation in Chile is set to increase at a CAGR of 6% over the forecast period, rising to CLP619.9 billion in 2016. The number of travel accommodation outlets in Chile is expected to increase at a CAGR of 2% over the forecast period, rising to 5,200 by 2016. The performance of travel accommodation is set to slow down during the forecast period, mainly due to the ongoing stabilisation in the growth in domestic trips and inbound arrivals, which are set to increase at respective CAGRs of 6% and 3%, as well as the possibility that ongoing global economic uncertainty will manifest itself as an economic recession in Chile. In spite of this, however, the rising level of business travel in Chile can be expected to constitute a key driver for growth in travel accommodation during the forecast period, allowing steady positive growth to continue throughout the forecast period.

CATEGORY DATA

  • Table 64 Travel Accommodation Sales by Category: Value 2006-2011
  • Table 65 Travel Accommodation Outlets by Category: Units 2006-2011
  • Table 66 Travel Accommodation by Broad Category: Number of Rooms 2006-2011
  • Table 67 Regional Hotel Parameters 2011
  • Table 68 Travel Accommodation Sales: Internet Transaction Value 2006-2011
  • Table 69 Hotel National Brand Owners by Market Share 2007-2011
  • Table 70 Hotel Brands by Key Performance Indicators 2011
  • Table 71 Forecast Travel Accommodation Sales by Category: Value 2011-2016
  • Table 72 Forecast Travel Accommodation Outlets by Category: Units 2011-2016
  • Table 73 Forecast Travel Accommodation Sales: Internet Transaction Value 2011-2016

Travel Retail in Chile - Category Analysis

HEADLINES

TRENDS

  • Travel retail in Chile recorded a positive performance in 2011, with growth driven mainly by favourable exchange rates, which boosted demand for outbound travel and tourism. Travel retail accommodation, car rental, flights and holiday packages all registered positive growth in both leisure and corporate business terms. Higher purchasing power and the influence of Chile’s national tourism strategy, which significantly boosted domestic tourism, led to increasing numbers of Chileans travelling up and down Chile. Many of these domestic tourists purchased tourism packages from travel retailers. Moreover, the increasing numbers of travel retail outlets and the more intensive advertising which Chile’s leading travel retailers are using led to travel retailers to becoming increasingly recognised as a convenient option among Chilean consumers.

LEISURE TRAVEL

CORPORATE BUSINESS TRAVEL

COMPETITIVE LANDSCAPE

  • Turismo Cocha remained the leading player in travel retail in Chile during 2011, accounting for 25% of total travel retail sales. Turismo Cocha has managed to establish a solid position in travel retail in Chile, especially among leisure tourists. The company offers a wide range of services such as flights, accommodation, cruises, and special package holidays for domestic travel and outbound travel for singles, couples and families. The company also offers special programmes for young Chileans who want to study abroad. Turismo Cocha is the undisputed leader in leisure travel retail in Chile, offering a wide variety of special packages to destinations worldwide. Turismo Cocha has entered into a significant number of partnerships with companies in various different industries and also maintains strong ties with its clients. This means its clients have access to significant benefits and discounts when purchasing travel and tourism services through Turismo Cocha. For example, Turismo Cocha has a strategic partnership with Chile’s leading mixed retailer Ripley, and this has allowed the company to widen its customer base. Clients of BBVA bank also have access to exclusive benefits through Turismo Cocha. The company has also maintains a collaboration with La Tercera, one of the most popular newspapers in Chile, and this partnership benefits members of Club La Tercera, who have access to special discounts when purchasing products and services through Turismo Cocha. The same is true for customers of Entel, one of the main telecommunications companies in Chile and a leading provider of mobile communications, and this has been a very effective way of creating customer loyalty for Turismo Cocha. Moreover, Turismo Cocha has a comprehensive website which features information for inbound tourists at www.cochainbound.com and the company has also developed an application for smartphones and tablets running on the android operating system which lists Chilean tourist attractions as well as all of the services offered by Turismo Cocha.

PROSPECTS

  • Travel retail in Chile is set to increase in constant value at a CAGR of 4% over the forecast period. The ongoing growth of travel and tourism in Chile and the country’s positive economic prospects for the forecast period are expected to result in several benefits accruing to Chile’s travel retailers. Moreover, many travel retail companies in Chile are expected to continue enhancing their businesses through the forging of new alliances and making improvements to their services, while websites will be updated and improved to encourage online travel retail. Furthermore, many of Chile’s travel retailers are expected to place more of an emphasis on attracting inbound tourists, which can be expected to boost the performance of travel retailers in Chile during the forecast period. Nevertheless, growth in travel retail is expected to remain moderate during the forecast period, mainly due to the threat of a deepening of the global economic downturn.

CATEGORY DATA

  • Table 74 Travel Retail Sales by Category: Value 2006-2011
  • Table 75 Travel Retail Corporate Business Sales: Value 2006-2011
  • Table 76 Travel Retail Leisure Sales: Value 2006-2011
  • Table 77 Travel Retail Online Sales by Category: Internet Transaction Value 2006-2011
  • Table 78 Travel Retail National Brand Owner Market Shares 2007-2011
  • Table 79 Travel Retail Brands by Key Performance Indicators 2011
  • Table 80 Forecast Travel Retail Sales by Category: Value 2011-2016
  • Table 81 Forecast Travel Retail Corporate Business Sales: Value 2011-2016
  • Table 82 Forecast Travel Retail Leisure Sales: Value 2011-2016
  • Table 83 Forecast Travel Retail Online Sales by Category: Internet Transaction Value 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Travel and Tourism
    • Car Rental
      • Car Rental by Category
        • Business Car Rental
          • Airport Business Car Rental
          • Non-Airport Business Car Rental
        • Car Rental - Insurance Replacement
        • Leisure Car Rental
          • Airport Leisure Car Rental
          • Non-Airport Leisure Car Rental
      • Car Rental by Channel
        • Car Rental Online
          • Car Rental Direct Suppliers
          • Car Rental Intermediaries
        • Car Rental Offline
    • Demand Factors
      • Holiday Takers by Age
        • Over 65
        • 50-64
        • 35-49
        • 25-34
        • 15-24
        • 0-14
      • Leave Entitlement
        • Paid Holiday
        • Public Holidays On Working Days
        • Public Holidays Not On Working Days
    • Health and Wellness Tourism
      • Medical Tourism
      • Spas
        • Destination Spas
        • Hotel/Resort Spas
        • Other Spas
      • Other Health and Wellness Tourism
    • Tourism Flows Domestic
      • Domestic Tourism by Destination
        • Región de Antofagasta
        • Región de Atacama
        • Región de Coquimbo
        • Región de La Araucania
        • Región de Los Lagos
        • Región de Tarapaca
        • Región de Valparaiso
        • Región del Bio Bio
        • Región del Maule
        • Región Metropolitana
        • Other Domestic Tourism Destinations
      • Domestic Tourism Travel by Purpose Of Visit
        • Domestic Business Tourism
          • Domestic Business Tourism By Air
          • Domestic Business Tourism By Land
          • Domestic Business Tourism By Rail
          • Domestic Business Tourism By Sea
        • Domestic Leisure Tourism
          • Domestic Leisure Tourism By Air
          • Domestic Leisure Tourism By Land
          • Domestic Leisure Tourism By Rail
          • Domestic Leisure Tourism By Sea
    • Tourism Flows Inbound
      • Arrivals
        • Arrivals from Argentina
        • Arrivals from Australia
        • Arrivals from Bolivia
        • Arrivals from Brazil
        • Arrivals from Canada
        • Arrivals from Colombia
        • Arrivals from Ecuador
        • Arrivals from France
        • Arrivals from Germany
        • Arrivals from Italy
        • Arrivals from Mexico
        • Arrivals from Netherlands
        • Arrivals from Paraguay
        • Arrivals from Peru
        • Arrivals from Spain
        • Arrivals from Switzerland
        • Arrivals from United Kingdom
        • Arrivals from Uruguay
        • Arrivals from USA
        • Arrivals from Venezuela
        • Other Countries Of Origin
      • Arrivals by Mode Of Transport
        • Air Arrivals
          • Business Air Arrivals
          • Leisure Air Arrivals
        • Land Arrivals
          • Business Land Arrivals
          • Leisure Land Arrivals
        • Rail Arrivals
          • Business Rail Arrivals
          • Leisure Rail Arrivals
        • Sea Arrivals
          • Business Sea Arrivals
          • Leisure Sea Arrivals
      • Arrivals by Purpose Of Visit
        • Business Arrivals
          • Business Air Arrivals
          • Business Land Arrivals
          • Business Rail Arrivals
          • Business Sea Arrivals
        • Leisure Arrivals
          • Leisure Air Arrivals
          • Leisure Land Arrivals
          • Leisure Rail Arrivals
          • Leisure Sea Arrivals
    • Tourism Flows Outbound
      • Departures by Country
        • Departures to Argentina
        • Departures to Australia
        • Departures to Bolivia
        • Departures to Brazil
        • Departures to Canada
        • Departures to Colombia
        • Departures to Cuba
        • Departures to Dominican Republic
        • Departures to Ecuador
        • Departures to France
        • Departures to Germany
        • Departures to Mexico
        • Departures to Panama
        • Departures to Paraguay
        • Departures to Peru
        • Departures to Spain
        • Departures to Uruguay
        • Departures to USA
        • Departures to Venezuela
        • Other Destinations
      • Departures by Mode Of Transport
        • Air Departures
          • Business Air Departures
          • Leisure Air Departures
        • Land Departures
          • Business Land Departures
          • Leisure Land Departures
        • Rail Departures
          • Business Rail Departures
          • Leisure Rail Departures
        • Sea Departures
          • Business Sea Departures
          • Leisure Sea Departures
      • Departures by Purpose Of Visit
        • Business Departures
          • Business Air Departures
          • Business Land Departures
          • Business Rail Departures
          • Business Sea Departures
        • Leisure Departures
          • Leisure Air Departures
          • Leisure Land Departures
          • Leisure Rail Departures
          • Leisure Sea Departures
    • Tourism Receipts and Expenditure
      • Balance Of Payments
        • Incoming Tourist Receipts
        • Outgoing Tourist Expenditure
      • Tourism Expenditure In-Country
        • Tourism Expenditure In-Country on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Incoming Tourist Receipts on Accommodation
        • Tourism Expenditure In-Country on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Incoming Tourist Receipts on Entertainment
        • Tourism Expenditure In-Country on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Incoming Tourist Receipts on Excursions
        • Tourism Expenditure In-Country on Food
          • Domestic Tourist Expenditure on Food
          • Incoming Tourist Receipts on Food
        • Tourism Expenditure In-Country on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Incoming Tourist Receipts on Shopping
        • Tourism Expenditure In-Country on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Incoming Tourist Receipts on Travel Within Country
        • Other Tourism Expenditure In-Country
          • Other Domestic Tourist Expenditure
          • Other Incoming Tourist Receipts
      • Tourism Expenditure by Residents
        • Tourism Expenditure by Residents on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Accommodation
        • Tourism Expenditure by Residents on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Entertainment
        • Tourism Expenditure by Residents on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Excursions
        • Tourism Expenditure by Residents on Food
          • Domestic Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Food
        • Tourism Expenditure by Residents on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Shopping
        • Tourism Expenditure by Residents on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Outgoing Tourist Expenditure on Travel Within Country
        • Other Tourism Expenditure by Residents
          • Other Domestic Tourist Expenditure
          • Other Outgoing Tourist Expenditure
      • Domestic Tourist Expenditure
        • Domestic Tourist Expenditure on Accommodation
        • Domestic Tourist Expenditure on Entertainment
        • Domestic Tourist Expenditure on Excursions
        • Domestic Tourist Expenditure on Food
        • Domestic Tourist Expenditure on Shopping
        • Domestic Tourist Expenditure on Travel Within Country
        • Other Domestic Tourist Expenditure
      • Incoming Tourist Receipts
        • Incoming Tourist Receipts by Geography
          • Incoming Tourist Receipts - Argentina
          • Incoming Tourist Receipts - Australia
          • Incoming Tourist Receipts - Bolivia
          • Incoming Tourist Receipts - Brazil
          • Incoming Tourist Receipts - Canada
          • Incoming Tourist Receipts - Colombia
          • Incoming Tourist Receipts - Ecuador
          • Incoming Tourist Receipts - France
          • Incoming Tourist Receipts - Germany
          • Incoming Tourist Receipts - Italy
          • Incoming Tourist Receipts - Mexico
          • Incoming Tourist Receipts - Netherlands
          • Incoming Tourist Receipts - Paraguay
          • Incoming Tourist Receipts - Peru
          • Incoming Tourist Receipts - Spain
          • Incoming Tourist Receipts - Switzerland
          • Incoming Tourist Receipts - United Kingdom
          • Incoming Tourist Receipts - Uruguay
          • Incoming Tourist Receipts - USA
          • Incoming Tourist Receipts - Venezuela
          • Incoming Tourist Receipts - Other Countries
        • Incoming Tourist Receipts by Sector
          • Incoming Tourist Receipts on Accommodation
          • Incoming Tourist Receipts on Entertainment
          • Incoming Tourist Receipts on Excursions
          • Incoming Tourist Receipts on Food
          • Incoming Tourist Receipts on Shopping
          • Incoming Tourist Receipts on Travel Within Country
          • Other Incoming Tourist Receipts
      • Outgoing Tourist Expenditure
        • Outgoing Tourist Expenditure by Geography
          • Outgoing Tourist Expenditure - Argentina
          • Outgoing Tourist Expenditure - Australia
          • Outgoing Tourist Expenditure - Bolivia
          • Outgoing Tourist Expenditure - Brazil
          • Outgoing Tourist Expenditure - Canada
          • Outgoing Tourist Expenditure - Colombia
          • Outgoing Tourist Expenditure - Cuba
          • Outgoing Tourist Expenditure - Dominican Republic
          • Outgoing Tourist Expenditure - Ecuador
          • Outgoing Tourist Expenditure - France
          • Outgoing Tourist Expenditure - Germany
          • Outgoing Tourist Expenditure - Mexico
          • Outgoing Tourist Expenditure - Panama
          • Outgoing Tourist Expenditure - Paraguay
          • Outgoing Tourist Expenditure - Peru
          • Outgoing Tourist Expenditure - Spain
          • Outgoing Tourist Expenditure - Uruguay
          • Outgoing Tourist Expenditure - USA
          • Outgoing Tourist Expenditure - Venezuela
          • Outgoing Tourist Expenditure - Other Countries
        • Outgoing Tourist Expenditure by Sector
          • Outgoing Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Travel Within Country
          • Other Outgoing Tourist Expenditure
    • Tourist Attractions
      • Tourist Attractions by Category
        • Art Galleries
        • Casinos
        • Circuses
        • Historic Buildings/Sites
        • Museums
        • National Parks/Areas Of Natural Beauty
        • Theatres
        • Theme/Amusement Parks
        • Zoos/Aquariums
        • Other Tourist Attractions
      • Tourist Attractions by Channel
        • Tourist Attractions Online
          • Tourist Attractions Direct Suppliers
          • Tourist Attractions Intermediaries
        • Tourist Attractions Offline
    • Transportation
      • Transportation by Category
        • Air
          • Air by Category
            • Charter
            • Low Cost Carriers
            • Schedule
          • Air by Channel
            • Air Online
              • Air Direct Suppliers
              • Air Intermediaries
            • Air Offline
          • Air by Distance
            • Long Haul
            • Short Haul
          • Airline Capacity
            • Charter (Airline Capacity)
            • Low Cost Carriers (Airline Capacity)
            • Schedule (Airline Capacity)
        • Other Transportation
          • Other Transportation by Category
            • Bus/Coach
            • Chauffeur-Driven Car
            • Cruise
            • Ferry
            • Rail
          • Other Transportation by Channel
            • Other Transportation Online
              • Other Transportation Direct Suppliers
              • Other Transportation Intermediaries
            • Other Transportation Offline
      • Transportation by Channel
        • Transportation Online
          • Transportation Direct Suppliers
            • Air Direct Suppliers
            • Other Transportation Direct Suppliers
          • Transportation Intermediaries
            • Air Intermediaries
            • Other Transportation Intermediaries
        • Transportation Offline
          • Air Offline
          • Other Transportation Offline
    • Travel Accommodation
      • Travel Accommodation by Category
        • Hotels
          • Hotels by Category
            • Chained Hotels
            • Independent Hotels
          • Hotels by Channel
            • Hotels Online
              • Hotels Direct Suppliers
              • Hotels Intermediaries
            • Hotels Offline
        • Other Travel Accommodation
          • Other Travel Accommodation by Category
            • Campsites
            • Chalets
            • Guesthouses
            • Hostels
            • Motels
            • Private Accommodation
            • Self-Catering Apartments
            • Other Other Travel Accommodation
          • Other Travel Accommodation by Channel
            • Other Travel Accommodation Online
              • Other Travel Accommodation Direct Suppliers
              • Other Travel Accommodation Intermediaries
            • Other Travel Accommodation Offline
      • Travel Accommodation by Channel
        • Travel Accommodation Online
          • Travel Accommodation Direct Suppliers
            • Hotels Direct Suppliers
            • Other Travel Accommodation Direct Suppliers
          • Travel Accommodation Intermediaries
            • Hotels Intermediaries
            • Other Travel Accommodation Intermediaries
        • Travel Accommodation Offline
          • Hotels Offline
          • Other Travel Accommodation Offline
    • Travel Retail
      • Travel Retail Sales by Category
        • Travel Retail Accommodation Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Accommodation Offline Sales
          • Leisure Accommodation Online Sales
          • Leisure Accommodation Offline Sales
        • Travel Retail Car Rental Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Car Rental Offline Sales
          • Leisure Car Rental Online Sales
          • Leisure Car Rental Offline Sales
        • Travel Retail Cruise Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Cruise Offline Sales
          • Leisure Cruise Online Sales
          • Leisure Cruise Offline Sales
        • Travel Retail Flight Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Flight Offline Sales
          • Leisure Flight Online Sales
          • Leisure Flight Offline Sales
        • Travel Retail Package Holidays Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Package Holidays Offline Sales
          • Leisure Package Holidays Online Sales
          • Leisure Package Holidays Offline Sales
        • Travel Retail Travel Insurance Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Travel Insurance Offline Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Travel Insurance Offline Sales
        • Travel Retail Other Transport Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Transport Offline Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Transport Offline Sales
        • Travel Retail Other Travel Retail Sales
          • Corporate Business Other Travel Retail Online Sales
          • Corporate Business Other Travel Retail Offline Sales
          • Leisure Other Travel Retail Online Sales
          • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Channel
        • Travel Retail Online Sales
          • Accommodation Online Sales
            • Corporate Business Accommodation Online Sales
            • Leisure Accommodation Online Sales
          • Car Rental Online Sales
            • Corporate Business Car Rental Online Sales
            • Leisure Car Rental Online Sales
          • Cruise Online Sales
            • Corporate Business Cruise Online Sales
            • Leisure Cruise Online Sales
          • Flight Online Sales
            • Corporate Business Flight Online Sales
            • Leisure Flight Online Sales
          • Package Holidays Online Sales
            • Corporate Business Package Holidays Online Sales
            • Leisure Package Holidays Online Sales
          • Travel Insurance Online Sales
            • Corporate Business Travel Insurance Online Sales
            • Leisure Travel Insurance Online Sales
          • Other Transport Online Sales
            • Corporate Business Other Transport Online Sales
            • Leisure Other Transport Online Sales
          • Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Online Sales
            • Leisure Other Travel Retail Online Sales
        • Travel Retail Offline Sales
          • Accommodation Offline Sales
            • Corporate Business Accommodation Offline Sales
            • Leisure Accommodation Offline Sales
          • Car Rental Offline Sales
            • Corporate Business Car Rental Offline Sales
            • Leisure Car Rental Offline Sales
          • Cruise Offline Sales
            • Corporate Business Cruise Offline Sales
            • Leisure Cruise Offline Sales
          • Flight Offline Sales
            • Corporate Business Flight Offline Sales
            • Leisure Flight Offline Sales
          • Package Holidays Offline Sales
            • Corporate Business Package Holidays Offline Sales
            • Leisure Package Holidays Offline Sales
          • Travel Insurance Offline Sales
            • Corporate Business Travel Insurance Offline Sales
            • Leisure Travel Insurance Offline Sales
          • Other Transport Offline Sales
            • Corporate Business Other Transport Offline Sales
            • Leisure Other Transport Offline Sales
          • Other Travel Retail Offline Sales
            • Corporate Business Other Travel Retail Offline Sales
            • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Corporate Business vs Leisure
        • Travel Retail Corporate Business Sales
          • Corporate Business Accommodation Sales
            • Corporate Business Accommodation Online Sales
            • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Sales
            • Corporate Business Car Rental Online Sales
            • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Sales
            • Corporate Business Cruise Online Sales
            • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Sales
            • Corporate Business Flight Online Sales
            • Corporate Business Flight Offline Sales
          • Corporate Business Package Holiday Sales
            • Corporate Business Package Holidays Online Sales
            • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Sales
            • Corporate Business Travel Insurance Online Sales
            • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Sales
            • Corporate Business Other Transport Online Sales
            • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Sales
            • Corporate Business Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Offline Sales
          • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Offline Sales
          • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Online Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Travel Retail Online Sales
        • Travel Retail Leisure Sales
          • Leisure Accommodation Sales
            • Leisure Accommodation Online Sales
            • Leisure Accommodation Offline Sales
          • Leisure Car Rental Sales
            • Leisure Car Rental Online Sales
            • Leisure Car Rental Offline Sales
          • Leisure Cruise Sales
            • Leisure Cruise Online Sales
            • Leisure Cruise Offline Sales
          • Leisure Flight Sales
            • Leisure Flight Online Sales
            • Leisure Flight Offline Sales
          • Leisure Package Holiday Sales
            • Leisure Package Holidays Online Sales
            • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Sales
            • Leisure Travel Insurance Online Sales
            • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Sales
            • Leisure Other Transport Online Sales
            • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Sales
            • Leisure Other Travel Retail Online Sales
            • Leisure Other Travel Retail Offline Sales
        • Leisure Offline Sales
          • Leisure Accommodation Offline Sales
          • Leisure Car Rental Offline Sales
          • Leisure Cruise Offline Sales
          • Leisure Flight Offline Sales
          • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Offline Sales
        • Leisure Online Sales
          • Leisure Accommodation Online Sales
          • Leisure Car Rental Online Sales
          • Leisure Cruise Online Sales
          • Leisure Flight Online Sales
          • Leisure Package Holidays Online Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Travel Retail Online Sales

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by country
  • Analysis by distance
  • Analysis by type
  • Business/leisure split
  • Domestic tourism by purpose and method
  • Domestic tourism trips by length
  • Hotel price platform
  • International arrivals by city
  • Internet transactions
  • Key performance indicators
  • Leading visitor attractions
  • Method of payment
  • Mice penetration
  • Outbound departures by length
  • Passengers carried by airport
  • Regional hotel parameters
  • Seasonality
  • Spa target markets

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Number of people
  • Number of people % growth
  • Number of people per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Internet transaction value retail selling price % growth
  • Internet transaction value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cars
  • Number of cars % growth
  • Number of cars per capita
  • Number of days
  • Number of days % growth
  • Number of days per capita
  • Number of bed nights
  • Number of bed nights % growth
  • Number of bed nights per capita
  • Number of operators
  • Number of operators % growth
  • Number of operators per capita
  • Number of trips
  • Number of trips % growth
  • Number of trips per capita
  • Number of rooms
  • Number of rooms % growth
  • Number of rooms per capita
  • Offline value retail selling price % growth
  • Offline value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Offline value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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