Singapore
English, Chinese
Quan Yao leads Euromonitor's Channels practice for Southeast Asia; a new, pan-industry practice area focused on retailing, the digital consumer and retail distribution.
Quan Yao advises and helps client businesses gain a deeper understanding of global, regional and local retail and digital consumer markets to shape and inform their strategic and operational decisions. He has a keen interest in the impact of retail digitalisation and evolving business models, and their implications for businesses and consumers. Quan Yao has engaged and advised clients on competitive landscape, market trends and strategic outlook, through his analysis on Euromonitor's Passport client platform, external publications, and client and industry conference engagements. His insights have featured in prominent regional publications such as Singapore Business Review, Tech in Asia and DealStreetAsia.
The global online marketplace landscape is evolving rapidly, driven by technological innovations, shifting consumer behaviours and fierce competition. Established giants must increasingly contend with fast-growing upstart platforms, creating new opportunities for brands and sellers.
小売業におけるカスタマージャーニーをスムーズにするエンベデッドファイナンスは、顧客のカート放棄を減らすだけでなく、チャネル全体のデジタルトランスフォーメーションを推進する上で重要な役割を果たす。
The development of embedded finance not only eases the customer journey throughout the retail funnel, which helps reduce purchase abandonment, but it also plays a critical role in driving digital transformation across channels.