Webinar
No claim, no gain: Winning your category with irrefutable data
Join this fireside chat with Euromonitor and Colgate-Palmolive to see how credible claims help you drive top-line gains.
Follow:
Christele Chokossa
ConsultantCape Town
English, French
Christelle's role involves researching retail channels in South Africa, commissioning globally, centralised project management, content creation and structured client engagement.
Christelle started as an analyst covering beverages and tobacco in Sub-Saharan Africa. She moved to services and payments in 2018, covering travel, retailing, consumer finance, consumer foodservice, and digital services in Africa. In 2021, she opted to specialise in global retail channel analysis, encompassing retail and digital consumers. Christelle was previously a research and client analyst in a capital market research company that provided profiling for global institutional and private wealth investment managers.
Expertise
Related to Channels
Article
Inside the AI Recommendation Shelf: How Brands Get Discovered
Two in three consumers globally are using ChatGPT to search for products, according to Euromonitor International's Voice of the Consumer: Digital Shopper Survey, fielded March 2026. Unlike traditional search, where shoppers navigate pages of results, AI assistants narrow the consideration set to a smaller selection of products. Understanding how a brand enters and exits a recommendation is therefore becoming a crucial new dimension of digital visibility. To explore this, Euromonitor tested 1,000 shopper-style scalp care prompts across ChatGPT and Gemini in the UK and US, varying persona, tone, and writing style. Every response was coded for the brands mentioned, the language used to describe them, and the sources cited.
Article
Prime Days 2026 Signal Saturation in the US Though Many Brands Gain
This year, when Amazon moved its Prime Day period from July to June, competitors again followed, though sales declined for Amazon when comparing June 2026 to July 2025 among industry categories tracked by Euromonitor. Only beauty and personal care realised gains, growing 1.6% overall. Nevertheless, Prime Day still offered a lift for many brands, revealing a consumer cohort on the lookout for niche labels marketing clean ingredients, non-toxic formulations, and wellness.
