There is a growing divide what consumers are expecting from the travel industry post-pandemic and what the industry may actually be providing. Consumers are looking towards sustainable tourism and authentic experiences, but businesses are rolling back on their investment in sustainable products and services, widening the gap between expectation and reality.
How can this gap be bridged? Find out in Caroline's session at this year's World Travel Market. Learn more here.
Asia Pacific’s USD45 billion coffee and tea shop market is set to grow 9% annually through 2030. As competition rises, flavour innovation is becoming a critical…
View ReportThis report examines how consumers engage with loyalty programmes in a context shaped by disruptive technologies, changing priorities, and shifting…
View ReportThe US/Israel-Iran war has delivered the steepest shock to global travel since the pandemic. Airspace closures, surging oil prices and shifting consumer…
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