Competitive Landscape
Trendyol Increases Investment in Fintech and Delivery to Outpace Rivals
Retail e-commerce in Turkey remained highly concentrated in 2025, with the leading player, Trendyol Marketplace (DSM Grup Danismanlik Iletisim ve Satis Tic AS), holding a 45% value share. It is followed by Hepsiburada (D-Market Elektronik Hizmetler Tic AS), which held a share of 16% in 2025.
Hepsiburada Strives to Close the Gap on Trendyol
While Trendyol’s market share has grown, Hepsiburada remains a significant competitor. The retailer has been investing in logistics and customer service improvements as it looks to close the gap on Trendyol.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail E-Commerce industry in Turkey with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Retail E-Commerce industry in Turkey, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail E-Commerce in Turkey report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail E-Commerce in Turkey?
- Which are the leading retailers in Retail E-Commerce in Turkey?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How has the impact of COVID-19 and national lockdown impacted consumer demand?
- Which formats have benefited the most from stockpiling and enforced home seclusion?
- How will the wider economic impact of COVID-19 shape the retail landscape in the future?
- Where is future growth expected to be most dynamic?
Retail E-Commerce in Turkey - Category analysis
Key Data Insights
Trendyol Leverages Influencer Content to Drive Record Online Sales
Trendyol Leverages Influencer Content to Drive Record Online Sales
Online Marketplaces Enable Rapid Scaling but Increase Merchant Risk
Social Commerce Transforms Discovery and Purchasing for Young Shoppers
Trendyol and Hepsiburada to Shape Digital Journeys as Rules Tighten
Younger Parents Attracted to Bundled Offers and Subscriptions
Trendyol Increases Investment in Fintech and Delivery to Outpace Rivals
Hepsiburada Strives to Close the Gap on Trendyol
Retail in Turkey - Industry Overview
Discounters Expand Private Label to Support Spending
Key Data Insights
Discounters Expand Private Label to Support Spending
Online-First Retailers Use Exclusive Launches to Drive Digital Adoption
Open Markets Maintain Relevance as Formal Formats Gain Ground
Private Label and E-Commerce Set to Remain the Key Growth Drivers
Ai and M-Commerce Set to Win over Digital Natives
Bim Strengthens Its Leadership as Uber Acquisition Reshapes Delivery Landscape
Lululemon and Florentia Village Bring New Ideas to the Market
Informal Retail
Opening Hours for Physical Retail
Seasonality
Black Friday
Ramadan (Eid al Fitr)
Country Reports Disclaimer
The following categories and subcategories are included:
Retail E-Commerce
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail E-Commerce
Online sales of new and used goods to the public from a business for personal or household consumption. This figure includes those purchases made via online marketplaces, assuming it is a business-to-consumer purchase. This figure includes the purchase of mobile apps, games, in-app purchases and downloaded versions of recorded music, film, video games, books, journals and magazines. Note: The streaming versions of these media types, which are not tracked in Retail. Goods purchased via quick-delivery services, such as Amazon Prime, are captured here, whereas the subscription fee for such services are excluded. Retail purchases made via hyperlocal or third-party delivery platforms are also included here, whereas the delivery fees are excluded. Retail E-Commerce includes cross-border retail e-commerce sales. Sales data is attributed to the country where the consumer is based, rather than where the retailer is based. This category excludes the following industries and channels: • Specialist retailers of motor vehicles; motorcycles, vehicle parts and fuel • The rental, hire and leasing of products • Wholesalers, cash and carry outlets • Consumer-to-consumer transactions • Informal retail which is not declared to tax authorities
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail E-Commerce research and analysis database.
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