Competitive Landscape
Gradual Fragmentation Reshapes Competitive Dynamics in Retail E-Commerce
Retail e-commerce in Bulgaria remains moderately concentrated in 2025, with the largest share held by eMAG, operated by Dante International, at 13%. However, the industry experienced gradual fragmentation from 2020 to 2025, as the leading company's share declined from 16% in 2020 to 13%.
Temu’S Aggressive Entry Intensifies Competition and Price Pressure
The entry and rapid expansion of the most dynamic player, Temu, has significantly intensified competition, particularly in fashion, accessories, and small household goods. Temu’s strategy combines aggressive pricing, heavy app-based marketing, and fast cross-border shipping, successfully attracting value-oriented consumers and pressuring both local and regional e-commerce players to respond with sharper pricing, quicker delivery, and more promotional activity.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail E-Commerce industry in Bulgaria with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Retail E-Commerce industry in Bulgaria, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail E-Commerce in Bulgaria report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail E-Commerce in Bulgaria?
- Which are the leading retailers in Retail E-Commerce in Bulgaria?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How has the impact of COVID-19 and national lockdown impacted consumer demand?
- Which formats have benefited the most from stockpiling and enforced home seclusion?
- How will the wider economic impact of COVID-19 shape the retail landscape in the future?
- Where is future growth expected to be most dynamic?
Retail E-Commerce in Bulgaria - Category analysis
Key Data Insights
Retail E-Commerce Summary
Marketplace-Led Expansion Drives Strong Growth in Retail E-Commerce
Omnichannel Integration Strengthens Shopper Loyalty and Conversion
Sustained Market Expansion Will Be Supported by Macroeconomic Stability
Marketplace E-Commerce Platforms Will Expand Reach as Competition Intensifies
Grocery Delivery Partnerships Are Set to Redefine Customer Convenience
Gradual Fragmentation Reshapes Competitive Dynamics in Retail E-Commerce
Temu’S Aggressive Entry Intensifies Competition and Price Pressure
Retail in Bulgaria - Industry Overview
2025 Developments
Key Data Insights
Improving Consumer Confidence and Easing Inflation Support Stronger Retail Growth in 2025
Health and Beauty Specialists Retain Leading Share as E-Commerce and Discounters Drive Retail Growth
Experiential Retail and Immersive Store Formats Redefine Shopping Experiences
Growth Is Set to Be Impacted by Demographic Decline and Shifting Macroeconomic Conditions
Retail E-Commerce Will Accelerate as Digital Payments and Logistics Reshape Spending
Intensifying Competition and Format Innovation Will Reshape Bulgaria’S Modern Grocery Retail Landscape
The Highly Fragmented Retail Market Sees Lidl Bulgaria Overtake Kaufland Bulgaria Amid Value-Driven Competition
Temu’S Rapid Expansion Intensifies Competition and Reshapes E-Commerce Dynamics through Aggressive Pricing and Fast Delivery
A State-Backed Grocery Retail Model Emerges with the Launch of Store for the People
Informal Retail
Opening Hours for Physical Retail
Seasonality
Shopping Season: Christmas
Shopping Season: Back to school
Country Reports Disclaimer
The following categories and subcategories are included:
Retail E-Commerce
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail E-Commerce
Online sales of new and used goods to the public from a business for personal or household consumption. This figure includes those purchases made via online marketplaces, assuming it is a business-to-consumer purchase. This figure includes the purchase of mobile apps, games, in-app purchases and downloaded versions of recorded music, film, video games, books, journals and magazines. Note: The streaming versions of these media types, which are not tracked in Retail. Goods purchased via quick-delivery services, such as Amazon Prime, are captured here, whereas the subscription fee for such services are excluded. Retail purchases made via hyperlocal or third-party delivery platforms are also included here, whereas the delivery fees are excluded. Retail E-Commerce includes cross-border retail e-commerce sales. Sales data is attributed to the country where the consumer is based, rather than where the retailer is based. This category excludes the following industries and channels: • Specialist retailers of motor vehicles; motorcycles, vehicle parts and fuel • The rental, hire and leasing of products • Wholesalers, cash and carry outlets • Consumer-to-consumer transactions • Informal retail which is not declared to tax authorities
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail E-Commerce research and analysis database.
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