Competitive Landscape
Jumia Nigeria Ltd and Konga Online Shopping Ltd Continue to Dominate Nigeria’S E-Commerce Landscape
Retail e-commerce in Nigeria remains highly concentrated in 2025, with Jumia Nigeria Ltd holding a substantial 54% share and Konga Online Shopping Ltd following at 16%. This concentration has remained stable over the past five years, with Jumia maintaining its lead throughout and no significant fragmentation.
Konga Online Shopping Ltd's Omni-Channel Strategy Enhances Consumer Trust and Loyalty
Konga has demonstrated growth in 2025, with strong innovation in retail e-commerce through its omnichannel approach, combining a robust online marketplace with physical variety stores that allow consumers to interact with products before purchase. Since its acquisition by Zinox Group in 2018, Konga has invested heavily in its own logistics operation, KXpress, which reduces reliance on third-party distribution and improves delivery reliability.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail E-Commerce industry in Nigeria with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Retail E-Commerce industry in Nigeria, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail E-Commerce in Nigeria report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail E-Commerce in Nigeria?
- Which are the leading retailers in Retail E-Commerce in Nigeria?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How has the impact of COVID-19 and national lockdown impacted consumer demand?
- Which formats have benefited the most from stockpiling and enforced home seclusion?
- How will the wider economic impact of COVID-19 shape the retail landscape in the future?
- Where is future growth expected to be most dynamic?
Retail E-Commerce in Nigeria - Category analysis
Key Data Insights
Retail E-Commerce Summary
Retail E-Commerce Gains Traction through Innovation, Logistics, and Affordability
Marketplace E-Commerce Drives Growth through Geographic Expansion and Platform Innovation
Marketplace Innovation and Logistics Investment Are Set to Drive E-Commerce Growth
Temu’S Entry Will Intensify Competition and Drive Forecast Innovation
Mobile-First Consumers and Omni-Channel Retail Drive E-Commerce Expansion
Jumia Nigeria Ltd and Konga Online Shopping Ltd Continue to Dominate Nigeria’S E-Commerce Landscape
Konga Online Shopping Ltd's Omni-Channel Strategy Enhances Consumer Trust and Loyalty
Retail in Nigeria - Industry Overview
2025 Developments
Key Data Insights
Retail Modernisation Accelerates through Discount Expansion and Service-Led Innovation
Small Local Grocers Sustain Leadership as Shoppers Continue to Prioritise Proximity
Discounters Surge as Bokku! Sets New Benchmark for Value Retailing
Strong Retail Growth Will Be Driven by Urbanisation and Rising Formalisation in Nigeria
Sales Will Be Supported by Retail E-Commerce and Rising Discounter Formats
Digitalisation and Omnichannel Integration Are Set to Reshape Retail in Nigeria
Steady Consolidation as Leading Retailers Drive Value Gains through Innovation and Expansion
Digital Innovation and Social Commerce Reshape the Competitive Landscape in Nigeria
Informal Retail
Opening Hours for Physical Retail
Seasonality
Christmas
Back to School
Country Reports Disclaimer
The following categories and subcategories are included:
Retail E-Commerce
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail E-Commerce
Online sales of new and used goods to the public from a business for personal or household consumption. This figure includes those purchases made via online marketplaces, assuming it is a business-to-consumer purchase. This figure includes the purchase of mobile apps, games, in-app purchases and downloaded versions of recorded music, film, video games, books, journals and magazines. Note: The streaming versions of these media types, which are not tracked in Retail. Goods purchased via quick-delivery services, such as Amazon Prime, are captured here, whereas the subscription fee for such services are excluded. Retail purchases made via hyperlocal or third-party delivery platforms are also included here, whereas the delivery fees are excluded. Retail E-Commerce includes cross-border retail e-commerce sales. Sales data is attributed to the country where the consumer is based, rather than where the retailer is based. This category excludes the following industries and channels: • Specialist retailers of motor vehicles; motorcycles, vehicle parts and fuel • The rental, hire and leasing of products • Wholesalers, cash and carry outlets • Consumer-to-consumer transactions • Informal retail which is not declared to tax authorities
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail E-Commerce research and analysis database.
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