Self-Service Cafeterias

Self-service cafeterias remained open in 2021, however, reduced footfall in shopping centres due to fears about contracting COVID-19 prevented sales from returning to pre-COVID-19 levels. For example, Ikea saw an increase in its online sales in 2021…

Self-service cafeterias saw positive growth in 2022 as the pandemic situation continued to improve. Consumers spent more time outside and in shopping locations, which benefitted self-service cafeterias. However, in the latter part of 2022, the rising…

In Turkey, self-service cafeterias are primarily comprised of eateries known as esnaf lokantasi which cater mainly to the professional and working population. These popular and traditional self-service cafeterias are virtually ubiquitous in and…

The self-service cafeterias model in Spain is closely linked to high transit locations, such as airports, railway stations and bus stations. In this regard, tourism plays an important role in the growth of the category. Thus, with the lifting of…

Self-service cafeterias saw double-digit growth in current value terms in 2022, driven by the lifting of the quasi-state of emergency in March 2022, and price increase implemented by many players. Self-service cafeterias suffered in 2020, as COVID-19…

In 2022, self-service cafeterias incurred significant losses as a result of operating in a deteriorating environment dictated by expanded pandemic controls and recurring lockdowns, which many cities experienced throughout the year. Consequently,…

Self-service cafeterias tend to be primarily located near institutions and workplaces, with the majority of revenue driven by consumers who either study in these educational institutions or who attend busy workplaces. During 2020-2021, most of these…

Eat-in dominates sales through self-service cafeterias, resulting in significant declines for the channel in 2020 due to pandemic-related measures to control the spread of the virus, while restrictions on trading hours and capacity the following…

The high vaccination rate in 2022, and well-controlled outbreaks of COVID-19, allowed Singapore to gradually reopen. The local government reviewed and simplified the safe management measures as the pandemic situation improved, which made the…

The performance of self-service cafeterias in Belgium was already sluggish prior to the emergence of the pandemic, as the concept of cheap, “no-frills” options started to fall out of fashion. With the lockdown periods requiring consumers to stay at…

Although most COVID-19 pandemic restrictions had been lifted by 2022, foodservice value sales in self-service cafeterias remained well below 2019 levels. The increase in footfall at the likes of Ikea and Marks & Spencer, helped sales to recover but…

Self-service cafeterias continued on the road to recovery in 2022 with positive growth following the severe decline in 2020 as consumers feared contagion from the multiple handling of serving devices and the self-serve format was prohibited under…

In 2022, Autogrill launched the new My Autogrill app, which provides new discounts and opportunities to users. The new app allows the customer to obtain a welcome coffee at the time of sign up, to collect points for free food and beverages, access…

2022 was another difficult year for self-service cafeterias, whose performance is strongly correlated with that of the shopping centres and hypermarkets in which they are mostly located. Within an environment of rising inflation, consumer confidence…

In 2022, self-service cafeterias witnessed mixed performance as it recovered from the COVID-19 pandemic. On the one hand, self-service cafeterias benefited from their competitive prices which were appealing to price sensitive consumers in face of…

Self-service cafeterias were the best performing channel in 2022 and registered healthy growth in current value sales. That is in spite of difficult economic fundamentals. High inflation caused by in particular increased energy prices due to the war…

A significant number of independent self-service cafeterias are found in lodging and travel locations, such as campsites, service stations on highways and ferries. In 2020, footfall in these locations was very limited, as foreign tourist flows were…

Chained self-service cafeterias are a common sight in Germany, offering quick and convenient eating options at affordable prices. These locales are typically part of larger retail chains or shopping centres and offer a range of food options, from…

Self-service cafeterias operating in shopping centres, office buildings and universities were strongly negatively affected by the pandemic, while standalone outlets were less affected. Remote working and remote learning and the lack of non-essential…

Self-service cafeterias is a relatively niche category in Thailand with Ikano (Thailand) Co Ltd being the only player present with the Ikea Restaurant brand, which itself only has two outlets in the country. Ikea Restaurant was hugely disrupted by…