Consumer Foodservice

The rise of on-demand food delivery is driving a sea change in the global food and drink industry. Ghost kitchens represent an important component of this process. As freshly prepared meals and snacks become a larger part of our lives, more…

During the COVID-19 pandemic, consumer’s everyday lives were profoundly disrupted. Many consumers spent more of their time at home, and with foodservice largely restricted, most food spending funnelled into grocery retail. New routines emerged and…

Coronavirus (COVID-19) has shaken up the consumer goods, services and payment industries in Sub-Saharan Africa, putting pressure on supply chains and depressing sales, as lockdowns and job losses squeeze discretionary spending. As a result of the…

RBI is the third largest global foodservice provider, comprising three main brands: Burger King, Tim Hortons and Popeyes Louisiana Kitchen. North America is, by far, RBI’s largest market, yet it still holds growth potential. The disruption caused by…

This report considers what socialising will look like in a post-COVID-19 era, focusing on several key questions. A return to the “Roaring Twenties” in the beverages space or a continuing decimation of the on-trade? How has socialising changed (eg…

This report explores how trends in food origins and food security are converging with unprecedented investment in food tech, e-commerce and delivery. The intersection of these trends is creating a new era of transparency across the “farm to fork”…

As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…

The COVID-19 pandemic has brought about significant changes in business models and consumer behaviour, as well as altering the ways and the geography many of us live, work, study and play. Understanding what changes will stick after the pandemic…

Consumer foodservice has been strongly impacted by COVID-19, due to strict regulatory and quarantine measures, leading to many outlet closures. Limited-service restaurants is, however, the category that best aligns with post-pandemic price…

In order to secure a significant audience, street stalls/kiosks are typically located in high traffic areas such as business districts, or near entertainment venues. Given this, the measures taken to control COVID-19 served as a heavy blow to many…

Self-service cafeterias remains a niche within Japan’s foodservice industry, accounting for only a small proportion of overall sales. Many consumers continue to associate such outlets with school, college, or work canteens. As such, self-service…

In response to the outbreak of COVID-19 Japan introduced a range of measures to help prevent the virus spreading. With regard to consumer foodservice this saw restrictions on eat-in services. Although this did have a negative impact on sales within…

2020 was a tough year for full-service restaurants with the outbreak of COVID-19 disrupting the ability of outlets to open and even when they did they often saw reduced operating hours and social distancing measures. Furthermore, even when they did…

The government announced a nationwide state of emergency on 7 April 2020 in response to COVID-19, asking non-essential retailers and foodservice outlets to voluntarily close or to shorten their operating hours to help prevent the virus spreading.…

Consumer foodservice as a whole suffered huge losses in 2020 as consumers remained home and avoided visiting busy and crowded areas due to fears over COVID-19. Furthermore, the switch to home working and home study took away a key consumer base for…

The government announced a state of emergency on 7 April, with it requesting that non-essential retail and foodservice outlets close on a voluntary basis or at least reduce their hours, with most establishments complying with this request. As such,…

Consumer foodservice recorded a collapse in sales in 2020 as Coronavirus (COVID-19) hit the region, with outlet closures, lockdowns and travel restrictions among the measures taken to try and control the pandemic. However, limited-service restaurants…

Although badly hit by Coronavirus (COVID-19), limited-service restaurants (LSR) was the least-impacted consumer foodservice channel by the pandemic in 2020. With takeaway and home delivery services either already in place or quickly added during…

Sales at full-service restaurants (FSR) went into steep decline in 2020, negatively impacted by measures taken to contain the spread of Coronavirus (COVID-19). Among these restrictions were shutdowns of foodservice outlets or such establishments only…

Domino’s Pizza is a global leader in both pizza and technology. Though it ranked second for many years, Domino’s has become the leader in limited-service pizza internationally, surpassing Pizza Hut to become the eighth largest consumer foodservice…