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What Digital Shopping Trends Will Stay Post-Pandemic?

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Digital shopping trends are accelerating during the COVID-19 pandemic, including contactless payment, virtual brand engagement, curbside delivery, and checkout-free experiences. All of these trends may have been prevalent before COVID-19, but the pandemic has forced retailers to move quickly into a new digital era.

Experiences and trends that add an element of convenience to retailing are the ones that will likely stay post-pandemic. Learn more in our Strategy Briefing, "The Retail Ecosystem During COVID-19."

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