Hyper personalisation is set to be the main trend to follow in luxury hotels in the upcoming years. This highly personalised offer will focus on the individual consumer’s expectations for a top tier hotel, such as identifying the client’s dietary preferences, their choice of blankets and pillow types, and their choice of design and room lightning in order to correctly allocate a room, among other aspects.
The recovery of inbound tourism will likely remain the key growth driver for luxury hotels, but “workations” is another trend that is likely to see some development over the forecast period. Since the COVID-19 pandemic a growing number of consumers are working remotely and some wealthier consumers are expected to be willing to pay for long-term accommodation in luxury hotels where they can be assured of peaceful and comfortable surroundings.
Sustainability and safety are likely to be more important considerations for hotel guests in a post-pandemic world, with consumers increasingly taking a wider view of their purchasing decisions and the impact they might have on their health and the environment. In line with this, wealthier tourists are expected to be more willing to pay a premium to stay in luxury hotels that have solid sustainability policies and operations like water and energy saving solutions, carbon footprint reduction and recycling without compromising on the service quality.
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Understand the latest market trends and future growth opportunities for the Experiential Luxury industry in Mexico with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
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Experiential Luxury
This is an aggregation of Luxury Hotels and Luxury Foodservice.
See All of Our DefinitionsThis report originates from Passport, our Experiential Luxury research and analysis database.
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