Retail in Italy

March 2023
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Overview:

Understand the latest market trends and future growth opportunities for the Retailing industry in Italy with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.

Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.

Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:

  • Convenience Stores
  • Discounters
  • Hypermarkets
  • Supermarkets
  • Traditional Grocery Retailers
  • Apparel and Footwear Specialist Retailers
  • Electronics and Appliance Specialist Retailers
  • Health and Beauty Specialist Retailers
  • Home and Garden Specialist Retailers
  • Department Stores
  • Variety Stores
  • Warehouse Clubs
  • Direct Selling
  • Homeshopping
  • Vending

If you're in the Retailing industry in Italy, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.

The Retailing in Italy report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic volume and value sizes, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent research methodology, conducted in-country

This report answers:

  • What is the market size of Retailing in Italy?
  • Which are the leading retailers in Retailing in Italy?
  • How are products distributed in Retailing in Italy?
  • How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
  • How significant are discounters and private label in Italy?
  • How has the impact of COVID-19 and national lockdown impacted consumer demand?
  • Which formats have benefited the most from stockpiling and enforced home seclusion?
  • How will the wider economic impact of COVID-19 shape the retail landscape in the future?
  • Where is future growth expected to be most dynamic?
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Retail in Italy

Retail in 2022: The big picture
Retail e-commerce enjoys increasing familiarity and habit persistence since pandemic
Sustainability and attention to social issues
What next for retail?
Informal retail
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2022
Seasonality
Christmas Holidays
Easter
Valentine’s Day/Father’s Day/Mother’s Day
Summer Holidays/Back to School
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2017-2022
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2017-2022
Table 3 Sales in Retail Offline by Channel: Value 2017-2022
Table 4 Sales in Retail Offline by Channel: % Value Growth 2017-2022
Table 5 Retail Offline Outlets by Channel: Units 2017-2022
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2017-2022
Table 7 Sales in Retail E-Commerce by Product: Value 2017-2022
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2017-2022
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 11 Sales in Grocery Retailers by Channel: Value 2017-2022
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2017-2022
Table 13 Grocery Retailers Outlets by Channel: Units 2017-2022
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2017-2022
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2017-2022
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2017-2022
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022
Table 21 Retail GBO Company Shares: % Value 2018-2022
Table 22 Retail GBN Brand Shares: % Value 2019-2022
Table 23 Retail Offline GBO Company Shares: % Value 2018-2022
Table 24 Retail Offline GBN Brand Shares: % Value 2019-2022
Table 25 Retail Offline LBN Brand Shares: Outlets 2019-2022
Table 26 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 28 Grocery Retailers GBO Company Shares: % Value 2018-2022
Table 29 Grocery Retailers GBN Brand Shares: % Value 2019-2022
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2019-2022
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2018-2022
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2019-2022
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2019-2022
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2022-2027
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2022-2027
Table 36 Forecast Sales in Retail Offline by Channel: Value 2022-2027
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2022-2027
Table 38 Forecast Retail Offline Outlets by Channel: Units 2022-2027
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2022-2027
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2022-2027
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2022-2027
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2022-2027
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2022-2027
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2022-2027
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2022-2027
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2022-2027
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2022-2027
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2022-2027
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2022-2027

DISCLAIMER

Summary 2 Research Sources

Convenience Retailers in Italy

KEY DATA FINDINGS

A difficult year for convenience retailers but value sales remain elevated
The increasing focus on sustainability by convenience retailers
Increase in corporate social responsibility efforts
Stable value sales growth predicted, as channel seeks to remain relevant through strong store-customer relationships
Further penetration of e-commerce and development of strong digital experience
CONAD likely to retain leadership following further expansion in 2022
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 56 Sales in Convenience Retailers by Channel: Value 2017-2022
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2017-2022
Table 58 Convenience Retailers GBO Company Shares: % Value 2018-2022
Table 59 Convenience Retailers GBN Brand Shares: % Value 2019-2022
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2019-2022
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2022-2027
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2022-2027

Supermarkets in Italy

KEY DATA FINDINGS

Players continue to focus on local communities to create brand awareness and foster greater consumer loyalty
The importance of sustainability grows over 2022
Rising digitalisation evident within supermarkets in 2022
Positive sales outlook for supermarkets but discounters will continue to challenge
Expansion of omnichannel strategies
Proximity and modern payment methods offer competitive advantages to supermarkets
Table 65 Supermarkets: Value Sales, Outlets and Selling Space 2017-2022
Table 66 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 67 Supermarkets GBO Company Shares: % Value 2018-2022
Table 68 Supermarkets GBN Brand Shares: % Value 2019-2022
Table 69 Supermarkets LBN Brand Shares: Outlets 2019-2022
Table 70 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 71 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

Hypermarkets in Italy

KEY DATA FINDINGS

Expansion of private label by hypermarkets as consumers continue to return
Despite consolidated competitive landscape, innovative newcomer Bennet gains one position in 2022
Reduction of waste during 2022 as players adopt sustainable policies
Positive sales outlook for hypermarkets in Italy over the forecast period
The rise of social actions
Growing importance of sustainability
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2017-2022
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 74 Hypermarkets GBO Company Shares: % Value 2018-2022
Table 75 Hypermarkets GBN Brand Shares: % Value 2019-2022
Table 76 Hypermarkets LBN Brand Shares: Outlets 2019-2022
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

Discounters in Italy

KEY DATA FINDINGS

Discounters continues to benefit from increasing price sensitivity
The expansion of the competitive landscape
Private label gains further space in the channel
Positive performance predicted for discounters across all indicators
Lidl intends to expand its presence in Italy and improve logistics
Sustainability on the rise in discounters
Table 79 Discounters: Value Sales, Outlets and Selling Space 2017-2022
Table 80 Discounters: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 81 Discounters GBO Company Shares: % Value 2018-2022
Table 82 Discounters GBN Brand Shares: % Value 2019-2022
Table 83 Discounters LBN Brand Shares: Outlets 2019-2022
Table 84 Discounters Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 85 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

Small Local Grocers in Italy

KEY DATA FINDINGS

Stable growth for small local grocers following pandemic-related surge
Rising digitalisation trends
SignorVino records strong sales as it continues to expand its store network
Small local grocers to further benefit from proximity and personal service
The importance of innovation and digitalisation to compete with modern channels
Quality could represent a competitive advantage for small local grocers
Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2017-2022
Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 88 Small Local Grocers GBO Company Shares: % Value 2018-2022
Table 89 Small Local Grocers GBN Brand Shares: % Value 2019-2022
Table 90 Small Local Grocers LBN Brand Shares: Outlets 2019-2022
Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

General Merchandise Stores in Italy

KEY DATA FINDINGS

Sales recovery and investments in omnichannel strategy
The importance of sustainability
Innovate to address challenge of economic crisis
Polarisation of demand and offer
The future of general merchandise stores
Focus on certain areas to remain competitive
Table 93 General Merchandise Stores: Value Sales, Outlets and Selling Space 2017-2022
Table 94 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 95 Sales in General Merchandise Stores by Channel: Value 2017-2022
Table 96 Sales in General Merchandise Stores by Channel: % Value Growth 2017-2022
Table 97 General Merchandise Stores GBO Company Shares: % Value 2018-2022
Table 98 General Merchandise Stores GBN Brand Shares: % Value 2019-2022
Table 99 General Merchandise Stores LBN Brand Shares: Outlets 2019-2022
Table 100 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 101 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 102 Forecast Sales in General Merchandise Stores by Channel: Value 2022-2027
Table 103 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2022-2027

Apparel and Footwear Specialists in Italy

KEY DATA FINDINGS

Growing omnichannel strategies as players adapt to changing consumption patterns
The importance of sustainability within apparel and footwear
OVS SpA looks to expand through acquisition
Despite positive performance for apparel and footwear specialists, channel will continue to shrink physical presence
Reuse and recycle
The importance of an omnichannel strategy will remain relevant in Italy
Table 104 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 105 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 106 Apparel and Footwear Specialists GBO Company Shares: % Value 2018-2022
Table 107 Apparel and Footwear Specialists GBN Brand Shares: % Value 2019-2022
Table 108 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2019-2022
Table 109 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 110 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

Appliances and Electronics Specialists in Italy

KEY DATA FINDINGS

Positive performance for appliances and electronics specialists despite strong online growth
Investments in sustainability considered essential in 2022
The importance of an omnichannel strategy
Positive performance expected over the forecast period
Effects on inflation on price sensitivity
Growing omnichannel strategies
Table 111 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 112 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 113 Appliances and Electronics Specialists GBO Company Shares: % Value 2018-2022
Table 114 Appliances and Electronics Specialists GBN Brand Shares: % Value 2019-2022
Table 115 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2019-2022
Table 116 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 117 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027

Home Products Specialists in Italy

KEY DATA FINDINGS

Positive performance for home products specialists as Italians continue to value the home as a hub
Highly fragmented competitive landscape, with players focusing on various initiatives to offer differentiation
The importance of omnichannel strategies
Future challenges for home products specialists in the coming years
Rebrand for Bricoman to Tecnomat likely to gain consumers’ attention
The rise of sustainability as Italians review their consumption habits
Table 118 Home Products Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 119 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 120 Sales in Home Products Specialists by Channel: Value 2017-2022
Table 121 Sales in Home Products Specialists by Channel: % Value Growth 2017-2022
Table 122 Home Products Specialists GBO Company Shares: % Value 2018-2022
Table 123 Home Products Specialists GBN Brand Shares: % Value 2019-2022
Table 124 Home Products Specialists LBN Brand Shares: Outlets 2019-2022
Table 125 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 126 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 127 Forecast Sales in Home Products Specialists by Channel: Value 2022-2027
Table 128 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2022-2027

Health and Beauty Specialists in Italy

KEY DATA FINDINGS

Strong recovery for health and beauty specialists in line with greater mobility, heightened health awareness and exposure to digital screens
Positive performance for pharmacies due to essential nature of the channel
The rise of omnichannel strategies key in 2022
Focus on health, wellness and sustainability will continue to drive health and beauty specialists
Players increasingly launch initiatives to positively impact society and consumers’ wellbeing
Omnichannel strategy set to further expand to address consumers’ changing shopping habits
Table 129 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 130 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 131 Sales in Health and Beauty Specialists by Channel: Value 2017-2022
Table 132 Sales in Health and Beauty Specialists by Channel: % Value Growth 2017-2022
Table 133 Health and Beauty Specialists GBO Company Shares: % Value 2018-2022
Table 134 Health and Beauty Specialists GBN Brand Shares: % Value 2019-2022
Table 135 Health and Beauty Specialists LBN Brand Shares: Outlets 2019-2022
Table 136 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 137 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 138 Forecast Sales in Health and Beauty Specialists by Channel: Value 2022-2027
Table 139 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2022-2027

Vending in Italy

KEY DATA FINDINGS

Positive trend for vending but sales remain significantly lower than pre-pandemic levels
The importance of innovation, health and sustainability
Significant expansion of IVS Italia SpA in 2022
Further growth momentum for vending due to greater mobility and stronger return of inbound arrivals
Vending to experience further innovation
Sanitation and contactless payments to remain priorities for vending
Table 140 Vending by Product: Value 2017-2022
Table 141 Vending by Product: % Value Growth 2017-2022
Table 142 Vending GBO Company Shares: % Value 2018-2022
Table 143 Vending GBN Brand Shares: % Value 2019-2022
Table 144 Vending Forecasts by Product: Value 2022-2027
Table 145 Vending Forecasts by Product: % Value Growth 2022-2027

Direct Selling in Italy

KEY DATA FINDINGS

Innovation by direct selling during challenging time, but consumers will continue to value personal attention of consultants
Omnichannel approach adopted by Avon as it aims to stem declines
Vorwerk retains overall leadership despite share loss in 2022
Direct selling to benefit from consumer trust and personal relationships
Health and wellness goals to influence sales growth
The importance of sustainability as direct sellers look to make a difference
Table 146 Direct Selling by Product: Value 2017-2022
Table 147 Direct Selling by Product: % Value Growth 2017-2022
Table 148 Direct Selling GBO Company Shares: % Value 2018-2022
Table 149 Direct Selling GBN Brand Shares: % Value 2019-2022
Table 150 Direct Selling Forecasts by Product: Value 2022-2027
Table 151 Direct Selling Forecasts by Product: % Value Growth 2022-2027

Retail E-Commerce in Italy

KEY DATA FINDINGS

Positive performance for retail e-commerce in 2022 but growth slows in line with greater mobility
Innovation and sustainability
International giants prevail but ManoMano identifies strong potential for Italian market
Positive outlook for retail e-commerce due to habit persistence and familiarity
Innovation evolving from the metaverse
Logistics of retail e-commerce must consider environmental impact
Table 152 Retail E-Commerce by Channel: Value 2017-2022
Table 153 Retail E-Commerce by Channel: % Value Growth 2017-2022
Table 154 Retail E-Commerce by Product: Value 2017-2022
Table 155 Retail E-Commerce by Product: % Value Growth 2017-2022
Table 156 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 157 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 158 Forecast Retail E-Commerce by Channel: Value 2022-2027
Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
Table 160 Forecast Retail E-Commerce by Product: Value 2022-2027
Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027
The following categories and subcategories are included:

Retailing

      • Fashion Vending
      • Health and Beauty Vending
      • Appliances and Electronics Vending
        • Alcoholic Drinks Vending
        • Hot Drinks Vending
        • Soft Drinks Vending
        • Tobacco Products Vending
      • Foods Vending
      • Home Products Vending
      • Other Products Vending
        • Apparel and Footwear Direct Selling
        • Personal Accessories Direct Selling
        • Eyewear Direct Selling
        • Beauty and Personal Care Direct Selling
        • Consumer Health Direct Selling
        • Tissue and Hygiene Direct Selling
        • Consumer Appliances Direct Selling
        • Consumer Electronics Direct Selling
        • Toys and Games Direct Selling
      • Drinks and Tobacco Direct Selling
      • Foods Direct Selling
        • Home Care Direct Selling
        • Home and Garden Direct Selling
        • Pet Care Direct Selling
      • Other Products Direct Selling
        • Apparel and Footwear E-Commerce
        • Personal Accessories E-Commerce
        • Eyewear E-Commerce
        • Beauty and Personal Care E-Commerce
        • Consumer Health E-Commerce
        • Tissue and Hygiene E-Commerce
        • Consumer Appliances E-Commerce
        • Consumer Electronics E-Commerce
        • Toys and Games E-Commerce
      • Drinks and Tobacco E-Commerce
      • Foods E-Commerce
        • Home Care E-Commerce
        • Home and Garden E-Commerce
        • Pet Care E-Commerce
      • Other Products E-Commerce
        • First-Party (1P) Marketplace E-Commerce
        • Third-Party (3P) Marketplace E-Commerce
      • Grocery E-Commerce
      • General Merchandiser E-Commerce
      • Apparel and Footwear Specialist E-Commerce
      • Appliances and Electronics Specialist E-Commerce
      • Home Products Specialist E-Commerce
      • Health and Beauty Specialist E-Commerce
      • Leisure and Personal Goods Specialist E-Commerce
      • Other E-Commerce Retailers

Retailing

Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, and wholesale sales (e.g. Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.

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