Discounters Attracts Value-Focused Shoppers as Spending Remains Cautious
Retail in Italy demonstrated modest current value growth of 3% in 2025 to reach EUR349.9 billion. However, expansion lagged behind broader Western European patterns as constrained household budgets and low GDP growth limited discretionary spending. The environment is highly competitive and fragmented, with no dominant player and ongoing shifts in consumer loyalty towards value-focused formats such as discounters, which posted a 7% increase in sales in current terms, and retail e-commerce, which saw sales rise by 7% to EUR40 billion. The landscape is increasingly being shaped by digital acceleration and omnichannel innovation. As retailers respond to persistent demand for convenience, affordability, and personalisation, they are increasingly investing in online capabilities, phygital store concepts, and technology-led customer engagement. Brands seeking to succeed must prioritise price competitiveness, develop robust digital and omnichannel propositions, and harness technologies such as artificial intelligence (AI)?and augmented reality (AR) to enhance both the online and in-store experience. They must also focus on operational efficiency and service differentiation to maintain relevance in an environment where value and digital convenience are paramount.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Italy with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Italy, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Italy report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Italy?
- Which are the leading retailers in Retail in Italy?
- How are products distributed in Retail in Italy?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Italy?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Italy
Discounters Attracts Value-Focused Shoppers as Spending Remains Cautious
Key Data Insights
Discounters Attracts Value-Focused Shoppers as Spending Remains Cautious
Retail E-Commerce Outpaces Traditional Channels with Digital Investment
Benetton Boosts Digital Outlet Sales to Capture Bargain Hunters
Discounters and E-Commerce Win Cautious Shoppers as Omnichannel Expands
Eurospin Expands through Value Focus as Competitors Lag
Brico Io and Louis Vuitton Set Innovation Pace with Digital Launches
Informal Retail
Opening Hours for Physical Retail
Seasonality
Christmas Holidays
Easter
Valentine’s Day/Father’s Day/Mother’s Day
Summer Holidays/Back to School
Convenience Retailers in Italy
Key Data Insights
Glovo Accelerates On-The-Go Shopping with Fast Delivery Partnerships
Glovo Accelerates On-The-Go Shopping with Fast Delivery Partnerships
Gruppo Végé Leverages Quick Commerce to Capture Digitally Minded Shoppers
Coop Drives Community Engagement through Sustainability Leadership
Quick Commerce Reshapes Local Shopping through Digital Immediacy
Retailers Integrate Health and Sustainability to Attract Conscious Shoppers
Automated Stores and Messaging Platforms Drive Loyalty and Efficiency
Conad Expands Store Base to Reinforce Its National Lead
Supermarkets in Italy
Key Data Insights
Acceleration of Growth
Acceleration of Growth
Basko Strengthens Brand Loyalty through Environmental Initiatives
Carrefour Uses Ai-Driven Campaigns to Personalise Family Shopping
Digital Integration Reshapes Consumer Journeys and Competitive Priorities
Private Label Gains Traction as Consumer Needs Polarise
Conad Accelerates Share Gains as Private Label and Sustainability Initiatives Pay off
Hypermarkets in Italy
Key Data Insights
Conad and Iperal Reshape Customer Experience through Innovation and Community Focus
Conad and Iperal Reshape Customer Experience through Innovation and Community Focus
Iper Montebello Spa Redefines the Store Experience through Digital Integration
Retailers Harness Ai and Omnichannel to Counter Margin Pressures
Ipercoop Leverages Private Label and Wellness to Sustain Its Lead
Discounters in Italy
Key Data Insights
Lidl Shields Households From Inflation with Price-Fixing Initiative
Lidl Shields Households From Inflation with Price-Fixing Initiative
Penny Enhances Convenience with Digital Payment Innovation
Online Expansion and Healthy Product Focus Reshape Consumer Loyalty
Aldi Leverages Digitalisation and Sustainability to Drive Value Growth
Eurospin Expands Value Offering and Strengthens National Reach
Small Local Grocers in Italy
Key Data Insights
Proximity-Focused Stores Gain Sales as Consumers Seek Convenience and Fresh Products
Proximity-Focused Stores Gain Sales as Consumers Seek Convenience and Fresh Products
Independent Grocers Lose Space but Retain Shopper Loyalty through Fresh Offerings
Fresh Produce and Sustainability Drive Premium Sales for Proximity Stores
Proximity Stores Invest in Digital Innovation to Retain Consumer Loyalty
Sustainability Initiatives Reposition Stores as Responsible Leaders and Drive Premiumisation
Digital Transformation Enables Omnichannel Convenience and Boosts Competitiveness
Ecor Naturasì Spa Drives Organic Focus to Expand Affordable Ranges
General Merchandise Stores in Italy
Key Data Insights
Growth Driven by Variety Stores
Growth Driven by Variety Stores
Action Expands Store Network as Value Drives Shopper Demand
Upim Gallery Reinvents In-Store Experience to Revive City Centres
Variety Stores Accelerates Outlet Expansion as Value Proposition Wins
Hybrid and Digital Strategies Reshape Shopper Engagement and Loyalty
Action Accelerates Store Openings as Coin Restructures and La Rinascente Capitalises on Tourism
Apparel and Footwear Specialists in Italy
Key Data Insights
Primark’S App Launch Drives Digital Convenience Amid Price Sensitivity
Primark’S App Launch Drives Digital Convenience Amid Price Sensitivity
Retailers Embrace Digital Couponing and Retail Media to Drive Omnichannel Engagement
Personalisation and Payment Innovation Reshape Consumer Spending Habits
Stable Household Spending and Muted Economic Growth Influence Strategic Priorities
Zara Italia Gains Third as Competitive Landscape Remains Fragmented
Appliances and Electronics Specialists in Italy
Key Data Insights
Mediaworld and Unieuro Drive Innovation and Circularity through Rentals and Refurbished Offerings
Mediaworld and Unieuro Drive Innovation and Circularity through Rentals and Refurbished Offerings
Ai Set to Transform the Value Proposition
Omnichannel Events and Flexible Payments Enhance Premium Engagement
Circularity and Sustainability Shape Refurbished Electronics as a Growth Driver
Unieuro Expands Omnichannel Strategy and Strengthens Lead with Services and Innovation
Home Products Specialists in Italy
Key Data Insights
Leroy Merlin Drives Responsible Consumption with Sustainability Ratings
Leroy Merlin Drives Responsible Consumption with Sustainability Ratings
Coop Expands Reach with Easycoop Petstore Online Launch
Digital Integration and Premium Sustainability Boost Future Growth Potential
Leroy Merlin Sees Share Gains through Sustainability and Digital Investment
Health and Beauty Specialists in Italy
Key Data Insights
Pinalli Drives Private Label Innovation to Meet Value and Loyalty Demands
Pinalli Drives Private Label Innovation to Meet Value and Loyalty Demands
Lush Expands Sustainable Beauty Reach through Partnership with Eb Stores
Us Food as Medicine Concept Signals Future Innovation Potential
Pharmacy Players Expand Healthcare Role as Health and Personal Care Stores Expands
Sustainable Packaging and Digital Tools Reshape Consumer Experience
Acqua &?Sapone Extends Network and Strengthens Sales Leadership
Vending in Italy
Key Data Insights
Drinks and Tobacco Vending Withstands Rising Costs as Other Products Vending Falters
Drinks and Tobacco Vending Withstands Rising Costs as Other Products Vending Falters
Cost Pressures Force Operators to Shift Focus to Core Demand
Operators Invest in Smart Technology to Unlock Premium Product Growth
Machine Upgrades and Green Packaging Transform Consumer Engagement
Ivs Italia Spa Maintains Lead as Argenta Loses Ground
Direct Selling in Italy
Key Data Insights
Direct Selling Grows in a Cautious Consumer Environment
Direct Selling Grows in a Cautious Consumer Environment
Bimby’S Online Launch Offers Flexible Shopping and Boosts Loyalty
Large Brands Embrace Omnichannel and Digital Tools to Outpace Rivals
Digitalisation and Premiumisation Drive Survival and Transformation
Stable Household Spending Supports Innovation Despite Muted Economic Growth
Vorwerk Drives Growth with Product Innovation and Stable Network
Retail E-Commerce in Italy
Key Data Insights
Amazon Drives Second-Hand Surge as Italians Seek Value and Sustainability
Amazon Drives Second-Hand Surge as Italians Seek Value and Sustainability
Cortilia Expands Reach through Amazon Partnership and Omnichannel Integration
Household Spending Growth Slows as Consumers Prioritise Savings and Essentials
Amazon, Carrefour and Zalando Drive Technology Integration to Enhance Shopper Experience
Amazon and Temu Consolidate Marketplace Dominance as New Entrants Expand Reach
Sephora and Vinted to See Strong Growth in Health and Beauty and Circular Commerce
Amazon Faces Pressure From Fast-Growing Shein and Temu
Country Reports Disclaimer
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, wholesale sales (e.g. Cash and Carry), and sales through cannabis dispensaries in markets where cannabis is sold legally. Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail research and analysis database.
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