Retail in India
Retail in 2022: The big picture
Social commerce will play a big role in e-commerce
Omnichannel presence is key
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2021
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2017-2022
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2017-2022
Table 3 Sales in Retail Offline by Channel: Value 2017-2022
Table 4 Sales in Retail Offline by Channel: % Value Growth 2017-2022
Table 5 Retail Offline Outlets by Channel: Units 2017-2022
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2017-2022
Table 7 Sales in Retail E-Commerce by Product: Value 2017-2022
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2017-2022
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 11 Sales in Grocery Retailers by Channel: Value 2017-2022
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2017-2022
Table 13 Grocery Retailers Outlets by Channel: Units 2017-2022
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2017-2022
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2017-2022
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2017-2022
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2017-2022
Table 21 Retail GBO Company Shares: % Value 2018-2022
Table 22 Retail GBN Brand Shares: % Value 2019-2022
Table 23 Retail Offline GBO Company Shares: % Value 2018-2022
Table 24 Retail Offline GBN Brand Shares: % Value 2019-2022
Table 25 Retail Offline LBN Brand Shares: Outlets 2019-2022
Table 26 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 28 Grocery Retailers GBO Company Shares: % Value 2018-2022
Table 29 Grocery Retailers GBN Brand Shares: % Value 2019-2022
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2019-2022
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2018-2022
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2019-2022
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2019-2022
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2022-2027
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2022-2027
Table 36 Forecast Sales in Retail Offline by Channel: Value 2022-2027
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2022-2027
Table 38 Forecast Retail Offline Outlets by Channel: Units 2022-2027
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2022-2027
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2022-2027
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2022-2027
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2022-2027
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2022-2027
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2022-2027
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2022-2027
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2022-2027
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2022-2027
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2022-2027
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2022-2027
Summary 2 Research Sources
Convenience Retailers in India
Competitive landscape changing as Future Retail’s financial troubles see the closure and sale of Easy Day outlets
Pandemic affects footfall at convenience retailers
Upsurge in quick commerce companies affects convenience retailers
Reliance Retail’s foray into the channel will change the convenience retailers competitive landscape
Convenience retailers score better than kirana stores on real estate and manpower costs
Digitalising convenience retailers’ future
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2017-2022
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 56 Sales in Convenience Retailers by Channel: Value 2017-2022
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2017-2022
Table 58 Convenience Retailers GBO Company Shares: % Value 2018-2022
Table 59 Convenience Retailers GBN Brand Shares: % Value 2019-2022
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2019-2022
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2022-2027
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2022-2027
Supermarkets in India
Reliance Retail continues to expand via its Reliance Smart Point banner
Supermarkets gear up to compete with e-commerce
Fintech playing a big role in digitalising grocery retail
Supermarkets increasingly offering omnichannel services to customers
Tier 2 and Tier 3 cities expected to help drive the expansion of supermarkets
B2B e-commerce could replace traditional wholesale
Table 65 Supermarkets: Value Sales, Outlets and Selling Space 2017-2022
Table 66 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 67 Supermarkets GBO Company Shares: % Value 2018-2022
Table 68 Supermarkets GBN Brand Shares: % Value 2019-2022
Table 69 Supermarkets LBN Brand Shares: Outlets 2019-2022
Table 70 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 71 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Hypermarkets in India
Future Retail’s financial troubles result in changes to the hypermarkets competitive landscape
Significant move towards online shopping affects offline business
Self-Reliant India initiative introduces Quayo Basket and ONDC to help retailers digitalise
Companies should look to adopt an omnichannel approach
Reliance Retail expected to represent strong competition to grocery players
D-Mart looking to expand its presence in India
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2017-2022
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 74 Hypermarkets GBO Company Shares: % Value 2018-2022
Table 75 Hypermarkets GBN Brand Shares: % Value 2019-2022
Table 76 Hypermarkets LBN Brand Shares: Outlets 2019-2022
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Small Local Grocers in India
Small local grocers still dominate grocery retailing in India
Digitisation of small local grocers
Indian government introduces ONDC for kirana stores
Small local grocers could serve as fulfilment centres for last-mile delivery
Transition of offline stores into smart stores will be the future
Targeting rural areas should hold promise for small local grocers
Table 79 Small Local Grocers: Value Sales, Outlets and Selling Space 2017-2022
Table 80 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 81 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 82 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
General Merchandise Stores in India
“Revenge” shopping helping general merchandise stores to recover
Reliance Retail reopening former Central department stores as Reliance Centro outlets
Store-based shopping will remain important, but digitalisation offers a potential competitive advantage
Companies invest in expansion as the channel recovers post-COVID-19
AI and analytics being used to understand consumer patterns
Increasing rental costs expected to affect players’ margins
Table 83 General Merchandise Stores: Value Sales, Outlets and Selling Space 2017-2022
Table 84 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 85 Sales in General Merchandise Stores by Channel: Value 2017-2022
Table 86 Sales in General Merchandise Stores by Channel: % Value Growth 2017-2022
Table 87 General Merchandise Stores GBO Company Shares: % Value 2018-2022
Table 88 General Merchandise Stores GBN Brand Shares: % Value 2019-2022
Table 89 General Merchandise Stores LBN Brand Shares: Outlets 2019-2022
Table 90 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 91 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 92 Forecast Sales in General Merchandise Stores by Channel: Value 2022-2027
Table 93 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2022-2027
Apparel and Footwear Specialists in India
Leading player Reliance Retail plans to introduce premium apparel offerings with strategic partnerships
Apparel companies are betting on top designers in India
More store-based players likely to offer e-commerce and an omnichannel experience
Influencers increasingly impacting fashions in apparel and footwear
Premium footwear brands enter the Indian market
Footwear companies using AI for a competitive edge
Table 94 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 95 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 96 Apparel and Footwear Specialists GBO Company Shares: % Value 2018-2022
Table 97 Apparel and Footwear Specialists GBN Brand Shares: % Value 2019-2022
Table 98 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2019-2022
Table 99 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 100 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Appliances and Electronics Specialists in India
Continued working from home helping to drive sales
Companies expand into underserved parts of India
Samsung India offering 10% cashback on purchases made with its new credit card
Omnichannel presence is the way forward
Reliance looking to strengthen its position in electronics over the forecast period
Multi-brand outlets will remain popular
Table 101 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 102 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 103 Appliances and Electronics Specialists GBO Company Shares: % Value 2018-2022
Table 104 Appliances and Electronics Specialists GBN Brand Shares: % Value 2019-2022
Table 105 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2019-2022
Table 106 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 107 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Home Products Specialists in India
Asian Paints expands its operations to strengthen its leadership
Pet shops and superstores recording strong growth in India
Ikea tweaks its products to meet Indian needs
International players expected to enter home specialists
New categories emerge in home décor
E-commerce expected to strengthen in pet care
Table 108 Home Products Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 109 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 110 Sales in Home Products Specialists by Channel: Value 2017-2022
Table 111 Sales in Home Products Specialists by Channel: % Value Growth 2017-2022
Table 112 Home Products Specialists GBO Company Shares: % Value 2018-2022
Table 113 Home Products Specialists GBN Brand Shares: % Value 2019-2022
Table 114 Home Products Specialists LBN Brand Shares: Outlets 2019-2022
Table 115 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 116 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 117 Forecast Sales in Home Products Specialists by Channel: Value 2022-2027
Table 118 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2022-2027
Health and Beauty Specialists in India
Omnichannel presence increasing in beauty specialists
Online business outshines the offline, especially in beauty
Apollo Hospitals Enterprises and Medplus Health Services continue to lead in health and beauty specialists
AR and VR will shape the beauty industry in the future
E-pharmacies expected to provide strong competition to physical stores
Tier 2 and Tier 3 cities are the developing new markets for optical goods stores
Table 119 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2017-2022
Table 120 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2017-2022
Table 121 Sales in Health and Beauty Specialists by Channel: Value 2017-2022
Table 122 Sales in Health and Beauty Specialists by Channel: % Value Growth 2017-2022
Table 123 Health and Beauty Specialists GBO Company Shares: % Value 2018-2022
Table 124 Health and Beauty Specialists GBN Brand Shares: % Value 2019-2022
Table 125 Health and Beauty Specialists LBN Brand Shares: Outlets 2019-2022
Table 126 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2022-2027
Table 127 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2022-2027
Table 128 Forecast Sales in Health and Beauty Specialists by Channel: Value 2022-2027
Table 129 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2022-2027
Direct Selling in India
Direct sellers adopting a multichannel approach during the pandemic
Wellness seeing increasing traction thanks to rising health consciousness
More individuals attracted to direct selling as a source of income during the pandemic
New regulations should work in favour of direct selling
Tier 2 and Tier 3 cities expected to be future drivers of growth
Self-employment opportunities and female empowerment
Table 130 Direct Selling by Product: Value 2017-2022
Table 131 Direct Selling by Product: % Value Growth 2017-2022
Table 132 Direct Selling GBO Company Shares: % Value 2018-2022
Table 133 Direct Selling GBN Brand Shares: % Value 2019-2022
Table 134 Direct Selling Forecasts by Product: Value 2022-2027
Table 135 Direct Selling Forecasts by Product: % Value Growth 2022-2027
Retail E-Commerce in India
Improving the user experience is a key focus
Diverse payment options being introduced by companies
Walmart maintains its lead with Flipkart
Growing popularity of subscription-based models
Hyperlocal deliveries expected to continue gaining momentum
E-commerce companies leveraging social commerce to grow
Table 136 Retail E-Commerce by Channel: Value 2017-2022
Table 137 Retail E-Commerce by Channel: % Value Growth 2017-2022
Table 138 Retail E-Commerce by Product: Value 2017-2022
Table 139 Retail E-Commerce by Product: % Value Growth 2017-2022
Table 140 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 141 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 142 Forecast Retail E-Commerce by Channel: Value 2022-2027
Table 143 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
Table 144 Forecast Retail E-Commerce by Product: Value 2022-2027
Table 145 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027